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Haven Of Lakeside
3401 North Lockwood Drive, Lakeside, AZ 85929
For Pricing & Availability
(800) 780-8101To Reach a Resident
(928) 368-2060Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Lakeside
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lakeside
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Haven of Lakeside:
- Several reviews express dissatisfaction with the facility's management and staff, citing unprofessionalism, lack of care, and poor communication.
- Concerns were raised about the facility's cleanliness, staffing levels, and the quality of care provided, including serious allegations of neglect leading to health complications and even death.
- Some reviewers reported positive experiences with the food quality, therapy staff, and cleanliness of accommodations. The nursing staff was described as personable and caring by a few reviewers.
- A few individuals highlighted specific staff members for their kindness and professionalism, suggesting that there are exceptions within the facility.
- There are mixed reviews about the rehabilitation services offered, with some praising the physical therapy team and others criticizing the lack of effective rehabilitation activities.
- One review mentioned the facility's closure due to financial issues and concerns over staff members' backgrounds.
- Several reviewers strongly advise against placing loved ones in this facility, citing their personal experiences of neglect and dissatisfaction with the level of care.
Overall, the reviews for Haven of Lakeside present a mixed picture, with some positive comments overshadowed by numerous negative experiences and serious allegations of neglect and mismanagement.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Nov. 2, 2010
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 112
Total current residents: 86
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $23080
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-16 | 2021-08-16 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-07-16 | 2021-08-16 | D | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2021-07-16 | 2021-08-16 | D | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2021-07-16 | 2021-08-16 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-03-29 | 2019-06-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-03-29 | 2019-06-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-08 | 2023-02-24 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-12-08 | 2023-02-24 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-12-08 | 2023-02-24 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-12-08 | 2023-02-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-12-08 | 2023-02-24 | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-12-08 | 2023-02-24 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-12-08 | 2023-02-24 | D | Quality of Life and Care Deficiencies | Ensure the activities program is directed by a qualified professional. |
| 2022-12-08 | 2023-02-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-12-08 | 2023-02-24 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-08 | 2023-02-24 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-12-08 | 2023-02-24 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-12-08 | 2023-02-24 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-12-08 | 2023-02-24 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-12-08 | 2023-02-24 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-07-15 | 2021-08-19 | E | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2021-07-15 | 2021-08-19 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-07-15 | 2021-08-19 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-07-15 | 2021-08-19 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-15 | 2021-08-19 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-07-15 | 2021-08-19 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-07-15 | 2021-08-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-15 | 2021-08-19 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-15 | 2021-08-19 | G | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-07-15 | 2021-08-19 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-07-15 | 2021-08-19 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-07-15 | 2021-08-19 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-07-15 | 2021-08-19 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-07-15 | 2021-08-19 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-07-15 | 2021-08-19 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-11-05 | 2020-12-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-14 | 2020-12-07 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-14 | 2020-12-07 | E | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2019-03-27 | 2019-05-13 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-03-27 | 2019-05-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-03-27 | 2019-05-13 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-03-27 | 2019-05-13 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-14 | $12,430 |
| 2020-10-14 | $7,100 |
| 2021-07-15 | $10,650 |
What is in the Neighborhood
- The closest city is Show Low which is 6.0 miles away and has a population of 10,860 (small town).
- The average income is $57,592, which is average compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 37
- Average Temperature: 57.4
- Day Breakdown: The area gets 75 days of rain, 19 days of snow and 269 days of sun
- Precipitation: 0.7 inches a year
- The average life expectancy in zip code is 76.66 years old, which is low compared to other zip codes.
- Air Quality: Good Days 221.0, Moderate Days 51.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
2.1 miles awaySafeway
3.4 miles awayBashas'
23.9 miles awayNone Found
None Found
Banks
Chase
5.9 miles awayWashington Federal
5.9 miles awayWells Fargo Bank
23.8 miles awayHospitals
Summit Healthcare Regional Medical Center
2.3 miles awayWhiteriver Indian Hospital
20.4 miles awayPharmacies
CVS
6.0 miles awayDentists
Hall's Advanced Dentistry & Implant Center
5.9 miles awayParks
Show Low City Park
5.8 miles awayShow Low
5.9 miles awayWilliams Creek National Fish Hatchery
13.7 miles awayAlchesay National Fish Hatchery
17.0 miles awayShush Be Tou Campgrounds
17.2 miles awayNone Found
None Found
None Found
Restaurants
La Hacienda
2.1 miles awayDarbi’s Cafe
3.8 miles awayJohnny & Dee’s Picnic Basket
3.9 miles awayLos Corrales
4.5 miles awayCharlie Clark's Steakhouse
5.0 miles awayGet exact pricing & check availability
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