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Fouraker Hills Rehab And Nursing Center
1650 Fouraker Rd, Jacksonville, FL 32221
Based on 64 reviews
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Fouraker Hills Rehab And Nursing Center Description
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Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 08/10/90 and is run by a for profit organization. It is a large-sized nursing community with 120 nursing beds. Currently, there are 91 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 4 fines by The Centers for Medicare & Medicaid Services for a total of $75,375.83. The facility has also had 5 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 3 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
Fouraker Hills Rehab and Nursing Center is a nursing home that has a 2-star overall rating, the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. Fouraker Hills Rehab and Nursing Center also has a 1-star health inspection rating, the lowest possible. The nursing home is in the bottom 10% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average but this nursing home has a 5-star quality rating, which is highest possible. In terms of quality, Fouraker Hills Rehab and Nursing Center ranks highly as it falls within top 20% of facilities with a qualityRating that's only slightly higher than average for stateStaff Ratings
The Fouraker Hills Rehab And Nursing Center has a 4-star staff rating the second highest possible. The nursing home is in the top 20% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly higher than the state average. The nursing home is in the bottom half of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 30% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is lower than the state average. The nursing home is in the top 30% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly higher than the state average.Covid Data
The Fouraker Hills Rehab And Nursing Center is a nursing home in the bottom 10% of facilities in terms of resident vaccination rate. The resident vaccination rate at the nursing home is 60.8%, which is way lower than the state average of 81.7%. The staff vaccination rate at the nursing home is also slightly lower than the state average, at 81.8%. However, where the nursing home really falls short compared to other facilities is in its covid booster rate; with only 35.5% of residents having received boosters, it ranks in the bottom 10% of all nursing homes in this regard, far below the state average of 72.9%.Quality Measures
The Fouraker Hills Rehab And Nursing Center has a 5-star quality rating, the highest possible. However, the nursing home is in the bottom 30% of facilities in terms of residents given Pneumococcal vaccine. The residents given Pneumococcal vaccine is lower than the state average. The nursing home is also in the bottom 40% of facilities in terms of residents whose ability to move independently worsened. The residents whose ability to move independently worsened is slightly higher than the state average. The nursing home is in the top 20% of facilities in terms of residents who received an antipsychotic medication. However, the residents who received an antipsychotic medication is lower than the state average. The nursing home is also in the bottom 40% of facilities in terms of residents given Flu vaccine. The residents given Flu vaccine is slightly lower than the state average. Additionally, The nursing home is in the bottom 30% of facilities in terms of residents that have one or more falls with a major injury. The residents that have one or more falls with a major injury is slightly higher than the state average.Emergency and Hospitalization Quality Measures
The Fouraker Rehab and Nursing Center is one of the most well-known nursing homes in the state. It is in the top 10% of facilities in terms of hospitalizations per 1,000 days. The nursing home is also in the top 10% of facilities in terms of outpatient emergency department visits per 1,000 days. The hospitalizations and outpatient emergency department visits are both lower than the state average. The nursing home is also in the top 20% of facilities in terms of short-stay residents who had outpatient emergency department visits. However, the nursing home is not doing as well when it comes to short stay residents who were rehospitalized after a nursing home admission. The nursing home is in the bottom 40% of facilities for this metric.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Bellair-Meadowbrook Terrace Area
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My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
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Cleanliness Rating
Lost my son's clothes. Difficult to get appointment to see him. Not happy with this facility.
Was woken up at night twice by employees extremely loud behavior and TV blaring. Repeated requests to turn TV down and to quiet down were ignored.
I'm a little disappointed because my mother does not have a choice in choosing her meals. I brought her snacks when I visited so she won't go hungry when the meal might not be to her liking.
IF LOVE YOUR FAMILY MEMBER, DO NOT PUT THEM IN THIS PLACE! This place neglected and was 100% the cause of the death of my mother. This place of racial hatred & horrors put her in quarantine and we were not allowed to see her, not knowing she was suffering. The horrid person in charge of her care put my mother in a chair away from the call button, there was no phone in the room & she was not able to charge her cell phone. My mother sat in her feces & urine all day, ignore by the employees who hated her because she was white. The fake care giver told her she was not special because she was white. She was special. She was a teacher and Sunday school teacher. She loved all her students of all backgrounds.
Unsanitary. Doesn't follow cdc guidelines. Nurses station doesn't pick up the phones, no matter how many times a patient, family member or even their own receptionists try to call.
My mother was a resident here and the people who work here are lazy, ignorant, and bullies. The staff tries to talk to you as if you are mentally ill or just easy to manipulate. They don't know anything when you ask them, they hardly answer the phone. I don't believe they actually do anything for the patients. I would not even let my dog go here and he's been dead five years now. Very bad.
There is no emergency number and it's hard to get in contact with anyone. There is no doctor to check on patients and the facility is lacking in cleanliness
My mother is currently a resident at this facility and my experience so far has been very good. I am very appreciative of the great effort by Rhonda to accommodate my visits and Cyril is just super. Faye at the front desk is just awesome and patient even when I sign in wrong. All of the staff have been very nice and tried to answer my questions or find me someone who can give me an answer. Brandon and Tony are the best.
My grandfather is in much worse condition than when he went in. The point of a rehabilitation and nursing center is to improve. He has lost so much weight and is so weak, can’t even stand up. When he arrived, he was able to walk a little bit. His sister has been bringing food so he will eat and they are not even delivering it to him, letting it sit for hours and rotting. For Easter Dinner, they served hotdogs. His wounds are not being properly dressed and he is not getting assistance with eating like he needs. He is literally wasting away and it is so sad.
My wife had critical calcium levels and had to go back to the hospital
The facility was nice and clean! The COVID-19 gives you very little access to our Mama, Faye Lloyd. .She was on her dying bed without family!!!
It is a very nice a d comfortable place to work....everybody has been so nice and has treated me well
Beware !! This place is a nightmare. First of all no one ever answers the phone. There is no doctor on staff to help with patients with medical issues. No one can answer questions about your loved ones health. When you do ask, all you get is attitude from staff. Most of the staff are nurses aids and there is only 1-2 LPN (not even an RN) on staff with beds for 100 patients. If you look it up they have a ton of fines. When you ask questions about your loved ones condition you get the run around. No one can ever give a definite answer. You try to leave messages for certain staff members and their voicemail is full. I wouldn’t even let my dog stay here. How sad for the poor helpless residents and families.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-12 | 2021-09-03 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-08-02 | 2019-08-30 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-08-02 | 2019-08-30 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-08-02 | 2019-08-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-04-03 | 2018-05-05 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-04-03 | 2018-05-05 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2018-04-03 | 2018-05-05 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2018-04-03 | 2018-05-05 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-04-03 | 2018-05-05 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-04-03 | 2018-05-05 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-04-03 | 2018-05-05 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-04-03 | 2018-05-05 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-04-03 | 2018-05-05 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-04-03 | 2018-05-05 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-04-03 | 2018-05-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-16 | J | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-07-16 | D | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2021-07-16 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-16 | J | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-04-14 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-04-14 | D | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-11-30 | D | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2020-09-17 | E | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-09-17 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-09-17 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-01 | D | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-10-21 | G | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-04-05 | D | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-04-05 | D | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2018-04-05 | D | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-04-05 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-04-05 | D | D | Nursing and Physician Services Deficiencies | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. |
| 2018-04-05 | D | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2018-04-05 | D | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2018-04-05 | D | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2018-04-05 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-04-05 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
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