First Colonial Inn

Martha H.

2019-06-06

We have had our loved one here and it has been a terrible experience for all. The staff does not have a level head to deal with difficult crisis. They told us that transportation within 10 miles was free and our loved one was charged for it. We saw some very threatening behaviors from the staff that was not legal.  I would not recommend this place. Stay away!

Pat W

2020-01-01

At a time in my life where I was desperate because I lost my home due to a hurricane, my daughter wanted me to come closer to her so they looked around at different facilities. When they came to this one, they fell in love with the warm feel of the environment and the staff. Malinda and Dana helped my daughter, showed her around, took pictures and videos to send to me and we made a decision that this was the right place, and it has been. The food is wonderful. You get a selection of what you want. They always have some kind of entertainment for us and it’s up to you if you want to participate. Happy Hour is wonderful, it gives you a chance to meet people, go and relax and have fun. They’ve got bingo, canasta, and all kinds of games and things where if you want to participate in, they’ve got it. They have transportation to the doctor’s, the grocery stores, the drug stores, everything is just taken care of and I don’t care what it is but they’ve made arrangements to provide it for the residents here. All from transportation, to the front desk, to maintenance, all of it is just wonderful. The associates can’t do enough for the residents. Anything you ask, they’re willing to do it and they do it immediately. They don’t wait and they take care of you right away. My maintenance man can’t do enough for me. He’s always helping me. They have garbage pickup for you. They come clean your apartment twice a month. That was another prayer God answered for me. It’s just one of the most remarkable transitions that I’ve ever had and I hate to say it, but I don’t even miss Florida! I miss my husband but God gave me a peace about coming here. It’s been so wonderful, everyone here. And it’s an asset to live here in this facility and how the staff protect you like they do. Everything is so clean and nice here, I think anybody would like to come here that needs a home. I just thank God he put me here because this is just one of the most wonderful places I can be. I feel so safe and so secure. They’ve made everything so convenient for you. They go over and beyond.

Louise B

2020-01-01

I am a resident of First Colonial Inn for 3 plus years. Am I content and satisfied with my decision to move to FCI? Yes! Yes! Yes! The fellow residents are friendly and helpful, willing to share memories, listen to your stories.The associates go beyond their duties, will cheer you up if it is a “down” day or try to help you see the “good” side of life.It is important that all the associates know your name. The dining room servers are polite, patient, considerate, often knowing your wants before you order.

John J

2020-01-01

Nice, friendly people. I have had no problems since I’ve moved in. The food is outstanding and it’s a win-win situation. The hospital is about ½ a mile away. Highest level or excellence across the board.

Beth B

2020-01-01

Just a short note of thanks to FCI. Bing & Bunny Bassett are close friends and I recently visited and stayed in the guest room on the 3rd floor. Everything was perfect and a place of rest close to my friends. Thank you for the wonderful care that you provide for my dear friends. Your staff is excellent. FCI is much appreciated by those who love Bing & Bunny.

D B

2020-01-01

After living for 33 years at home, I could not be any happier to have found a home at First Colonial Inn. I visited 7 communities that I’ve heard advertisements for, 2 of which friends lived at, and found that although First Colonial Inn is off the beaten path, it is the best location that’s quiet and peaceful. This is the happiest I have been since leaving home and I can go on all day talking about FCI. I’ve been here for a few months now and I honestly can’t find anything wrong. I enjoy seeing the ladies walk their dogs and can see associates coming into work and leaving for the day. I wouldn’t want to be anywhere else; this place is my second family.The associates are all wonderful! All the dining staff are nice and friendly. Malinda and Dana were wonderful during my move in process and made me feel like I was one of them. The aides here are wonderful, all of them are helpful and knowledgeable. I love waking up and having an aide come in to check on me with a smile. Dr. Kellam is a joy and it’s nice to not have to go out since I am unable to drive due to an injury. This place supplies all that you need. I cannot say enough about the Inn, there aren’t enough words in my vocabulary. The kindness and patience shown to those who can’t do for themselves is incredible and heartwarming.

Frank Bassett

2020-01-01

Living in assisted living with an independent spouse for over 6 months, we have actually enjoyed being a part of this community. Having experienced MANY other facilities, I am in a position to say that FCI is head and shoulders above the rest!Nestled in a leafy enclave just adjacent to the Hilltop area, FCI is convenient to shops, medical offices and the interstate. The grounds are beautiful with lush landscape, and pond filled with waterfowl!Management, staff, food services, social interactions are all thoughtfully presented. Hiring is done with an eye to preserving the "DNA" of the Inn - which is thoughtful interaction with theresidents. Everyone seeks to build up, encourage and support.My spouse recently was absent for a family event, and my care was undertaken with consistency and care. We were both SO pleased that she will not hesitate to travel in the future.We give First Colonial Inn an A+!

Katrina Parker

2020-01-01

I know many family friends to live here, always great things to say. Best kept secret in Virginia Beach at Hilltop with a great team.

Lawrence S

2020-01-01

The reality of learning that you will have to live the rest of your life in Assisted Living is not pleasant when you are a widowed, eightyish male, on your own, that needs help. Knowing all the Assisted Living facilities in your community because you were here, before they were built, doesn’t help much in making a decision. Therefore, a list was made, and I used the internet to cross reference my goals. Top of the list was a two bedroom, living area as close to a 1,000 sq feet as possible, with as many windows as possible to let in light and fresh air. Then, comes a central location near your family, doctors, hospital and major shopping center. Then, it comes down to quality of staff, dining facilities, wellness facilities, and overall feeling of the community. This is a process of elimination, a lot of phone calls made and reading reviews; therefore, the need for this review.I found most all of these requirements at First Colonial Inn but knew few people at the facility. I had driven by the entrance hundreds of times in my life, and although it was tucked away behind pine trees and landscaping, it is very pleasant to the eye. It is an apartment type of complex with two courtyards separating the buildings with a portico entrance. I decided all the positives outweighed the social contacts, and found the interviewing process to be informative and quick. I’ve moved into a four room apartment (two bedrooms, living room, and dining room), Kitchen, and 2 baths which accommodates me fine with room to spare for a full time nurse, if needed in future. Good mix of independent living/assisted living people, great staff, good food, with a wellness center and rehab therapy services to support the needs of their residents. Now I’m gaining weight (not good), rehab has cured my vertigo, and in-house physician, Dr Kellam, is a joy to be around. Every facility has its strengths and weaknesses, but management seems to pitch in where needed and does a first-class job to meet the needs of its family! All of this in four months. My family and friends that shop in Hilltop stop by to say hello. I enjoy the fresh air, watch the ducks in the morning and have become a happy camper!

Carolyn L

2020-01-01

First Colonial Inn is a place where everyone is open and friendly. I have been here for five years. Partly because I am a former pastor’s wife but also because I am curious and like to investigate, I have visited a number of other retirement homes nearby and have been impressed by some of their new features. However, I noticed people weren’t interacting there as they do here. I do feel that with pristine surroundings a certain air of formality may be present. This is not what you should look for in your home.There are more activities at FCI than at any other place that I observed. Further, the Residents are always being asked where they want to go, so the destinations vary as to interests, location and level of exertion required. Transportation here is a real plus. I go out in my car on near daily errands, but I also use the bus and think why should I park, especially in bad weather, when I can otherwise be taken to the door? I also enjoy the companionship of others like myself on bus rides as well as the activity to which we are travelling.Anyone, man or woman, contemplating moving into a retirement home should also consider its beauty salon. I have seen many different ones, good and bad, but none with the services and happy atmosphere ours has. It’s so much more than just a place. When you pass by the door, you always look in to see and hear the happy buzz.It is a pleasure to walk into the First Colonial Inn Dining Room where every server knows what I drink (and that I only drink decaf!) and suddenly it appears, perhaps while I am in the process of sitting down. One server said to me, “It’s my job to make you happy.”Sometimes people think they prefer to stay in their own homes. I have been closely involved with three, one of whom has a caregiver. I cannot help but be aware that while some aspects of their lives may be good, these are very lonely people.In my five years at FCI I have seen many very different types of people come to live here and experience happy lives. I appreciate the effort the staff makes to keep us all happy. I enjoy the activities. Eating each day with my friends is a pleasure. I hope the reason why I am writing this is obvious. I like living at First Colonial Inn

Colleen B

2020-01-01

More than twenty years ago my husband and I chose First Colonial Inn as our retirement home. Our decision came after investigating numerous communities in Virginia and North Carolina. First Colonial Inn is nestled in a park-like setting with easy access to medical and shopping opportunities.Now that my husband is deceased the Inn is even more important to me. Affording me security, transportation, and a kind and caring staff. The apartment rental policy assures me that if health issues dictate, I can easily relocate near my family.

Jules Broslaw

2020-01-01

I am extremely happy living at First Colonial Inn. The place is extremely well maintained and organized. The people that I've met here, both associates and residents, are very nice and supportive. Folks have various backgrounds and are pleasant. The Inn has a robust activities and programming calendar for you to partake in. For my purposes I try to get involve in everything that goes on with activities and outings to various restaurants that allow social engagement. There's activities for everyone: cards, bingo, discussion groups, movies and special event cookouts and parties. I would highly recommend coming to the Inn if you are interested in meeting wonderful people and having a wonderful director and her incredible staff to support you or your loved ones.

Lisa Hassan

2020-01-01

This facility is by far the best in Hampton Roads. You can feel the love when you walk in door! Everyone from the executives to the cleaning crew all seem to love working there and it shows. The care they give your loved one is superior to none and their food is delicious!I go into all these types of senior living facilities for my job and I would tell you they are not all created equal. Go see for yourself and you will know they are the best community for Mom and/or Dad.

William Buck Buchanan

2020-01-01

Have met wonderful folks who enjoy life and living.

Nichole Tulier

2019-01-01

Hannah is AMAZING. I can’t even say enough good things about her. She went above and beyond to try and help me with some Wedding information.

Teyanna Lyles

2016-01-01

love it so much my gramma work there

Don Monteaux

2014-01-01

A fine retirement community. The staff are so friendly and helpful. My Father has lived here since July 2013 and he feels right at home. I would highly recommend it to any senior.