📞 Call for pricing and availability: (800) 780-8101
The Citadel Virginia Beach
340 Lynn Shores Drive, Virginia Beach, VA 23452
For Pricing & Availability
(800) 780-8101To Reach a Resident
(757) 340-6611Estimated Pricing
Price Comparison
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Virginia Beach
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Concerns about unethical behavior, including a report of a nurse attempting to sell medication.
- Issues with transparency and communication, particularly regarding COVID-19 status and patient care.
- Several reviewers express extreme dissatisfaction, advising others to avoid the facility, with one stating "RUN RUN RUN RUN FROM THIS PLACE!"
- One positive review thanks the staff for the care provided to a family member, highlighting the appreciation for the sympathy and hard work.
- Complaints about poor communication with families, long response times from medical staff, and unpleasant odors in the memory unit.
- A few positive comments about the professionalism and accommodation of the staff during admissions.
- Staff members claim to enjoy their work environment and praise their colleagues and management.
- Allegations of neglect and mistreatment, including refusal to provide water leading to severe dehydration and hospitalization.
- Reports of unsanitary conditions, including pests and unclean facilities, and concerns about patient neglect and overworked staff.
- Several reviews criticize the level of patient care and cleanliness, and express concerns about the lack of communication with families.
- Warnings about the potential dangers of admitting loved ones to the facility, with some calling for regulatory intervention.
- A few reviews make broad statements either in support or stark opposition to the facility, with one calling it a "cool place" while others describe it as the "worst ever" and unfit even for pets.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Dec. 1, 1984
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 150
Total current residents: 127
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $127635
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-09-30 | 2021-11-05 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-09-30 | 2021-11-05 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-03-11 | 2020-03-25 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-03-05 | 2020-04-10 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-04-23 | 2019-05-15 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-04-23 | 2019-05-15 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-04-23 | 2019-05-15 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-04-23 | 2019-08-14 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-04-05 | 2019-05-17 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-04-05 | 2019-05-17 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-04-05 | 2019-05-17 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-05 | $58,841 |
| 2019-04-05 | $58,842 |
| 2021-09-30 | $186,695 |
| 2021-09-30 | $126,985 |
| 2021-11-15 | $650 |
What is in the Neighborhood
- The closest city is Virginia Beach which is 7.2 miles away and has a population of 452,745 (small city).
- The average income is $79,068, which is high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 42
- Average Temperature: 62.2
- Day Breakdown: The area gets 157 days of rain, 6 days of snow and 200 days of sun
- Precipitation: 1.5 inches a year
- The median age is 35.4 years old, average compared to other cities.
- 12.15% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 8.47% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 7% Asian, 19% Black or African-American, 7% Hispanic or Latino, and 64% White.
- The crime rate is 4.13 per 100 people which is average compared to other cities.
- Violent Crime: 0.87 incidents per 100 people
- Property Crime: 2.14 incidents per 100 people
- Drug-Related Crime: 0.38 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.2 miles awayBJ's Wholesale Club
0.3 miles awayAldi
0.7 miles awaySam's Club
1.0 miles awayKroger
1.1 miles awayTransportation
Newtown Road
4.6 miles awayMilitary Highway
5.8 miles awayIngleside Road
7.0 miles awayBallentine/Broad Creek
8.0 miles awayNSU
8.9 miles awayNone Found
Banks
Southern Bank
0.4 miles awayNavy Federal Credit Union
0.4 miles awayWells Fargo
0.9 miles awayPNC Bank
1.0 miles awaySunTrust
1.1 miles awayHospitals
Sentara Independence
2.1 miles awaySentara Princess Anne Hospital
4.4 miles awaySentara Leigh Hospital
4.4 miles awayVirginia Beach Psychiatric Center
4.7 miles awayLake Taylor Transitional Care Hospital
5.6 miles awayPharmacies
Pharmacy Innovation
0.3 miles awayRite Aid
0.6 miles awayWalgreens
1.0 miles awayCVS Pharmacy
2.9 miles awayDentists
Affordable Dentures
0.2 miles awayBehl Orthodontics
1.6 miles awayAspen Dental
1.7 miles awayGentle Dental Care
2.4 miles awayDavidson Orthodontics
3.3 miles awayParks
Birchwood South Park
0.2 miles awayThalia Trace Park
0.4 miles awayBirchwood Malibu Park
0.7 miles awayMount Trashmore Park
0.8 miles awayWater Wise Garden
1.1 miles awayPlaces of Worship
Trinity Episcopal Church
10.7 miles awayMonumental United Methodist Church
10.8 miles awaySaint Pauls Catholic Church
10.8 miles awayShopping
Pembroke Mall
1.3 miles awayLynnhaven Mall
2.5 miles awayNavy Exchange
6.0 miles away31 Ocean
7.2 miles awayMacarthur Center
9.9 miles awayCulture
Zeiders American Dream Theater
1.4 miles awayFunny Bones Comedy Club
1.5 miles awaySandler Center for the Performing Arts
1.5 miles awayHofheimer Theater
4.9 miles awayVeterans United Home Loans Amphitheater
5.0 miles awayRestaurants
Reginella's Italian Ristorante
0.2 miles awayCharcoal Chicken
0.2 miles awayThe Route 58 Delicatessen
0.3 miles awayFire Ninja
0.3 miles awayApplebee's
0.3 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More