Fairmont Healthcare And Rehabilitation Center

Positive Reviews:

• Many reviewers praise the facility for its great staff and teamwork, highlighting the family-like atmosphere among staff and residents.
• Professional care for elders is consistently mentioned, with the staff being described as caring, helpful, and attentive to both residents and their families.
• The facility is commended for its clean and comfortable environment, well-maintained grounds, and a variety of wildlife that families and residents can enjoy.
• Several reviews note the effective management and administration, mentioning that concerns are promptly addressed and resolved.
• Both short-term and long-term care experiences shared by reviewers are positive, with specific praise for the nursing, therapy, and rehabilitation services.
• The facility's efforts to maintain safety and cleanliness, especially during the COVID-19 pandemic, are appreciated by families.
• Community engagement activities, such as holiday visits and musical performances, are highlighted as enjoyable experiences for both visitors and residents.

Negative Review:

• One review strongly criticizes the facility for being understaffed, alleging poor treatment of a resident which led to a negative outcome. The reviewer expresses deep dissatisfaction and heartbreak over their experience.

Overall:

The majority of reviews for the facility are overwhelmingly positive, with many families and staff members expressing satisfaction with the care, environment, and management. However, there is a significant negative review that raises concerns about staffing and resident treatment. Prospective residents and their families may want to consider these reviews in the context of their own needs and expectations.