📞 Call for pricing and availability: (800) 780-8101
Fairhaven Healthcare Center
476 Varnum Avenue, Lowell, MA 01854
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 458-3388Estimated Pricing
Price Comparison
Fairhaven Healthcare Center Description
Welcome! We are a 169-bed Skilled Nursing and Rehabilitation facility located just 200 yards from Lowell General Hospital. Our facility is licensed by the Massachusetts Department of Public Health, is fully accredited by the Joint Commission on Accredited Healthcare Organizations (JCAHO, today simply known as the "Joint Commission") and is an active member of the Massachusetts Senior Care Association.
For more than five decades, Fairhaven Healthcare has been consistently recognized as an integral part of the Lowell, MA community and recognized in surrounding towns north of Boston for its quality of care. Our center is committed to ensuring excellence in customer service while providing the best life experiences and clinical outcomes for all the individuals entrusted to our care.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express deep dissatisfaction with the facility, citing neglect, unprofessional staff behavior, unsanitary conditions, and a lack of basic care leading to severe health issues for residents.
- Communication issues are a recurring theme, with complaints about the difficulty in contacting loved ones due to lack of phones in rooms and unresponsive staff.
- One review mentions a security protocol that frustrates family members trying to reach their loved ones.
- Contrastingly, a few reviews praise the facility, highlighting caring staff, clean conditions, and a positive environment for residents, including activities and trips.
- Some positive reviews come from residents themselves, who appreciate the care and efforts of the staff in addressing their health and emotional needs.
- One review specifically commends the facility for its improvement over time, mentioning better food and a safe environment.
- However, the majority of negative reviews raise serious concerns about resident care, cleanliness, and overall management of the facility.
Conclusion: The reviews present a mixed picture, with a significant number of negative experiences concerning the care and management of the facility, overshadowing the positive feedback from some residents and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 169
Total current residents: 100
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $5000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-31 | 2022-12-16 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-10-31 | 2022-12-16 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-10-31 | 2022-11-14 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-09-02 | 2020-10-09 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-09-02 | 2020-10-09 | F | Egress Deficiencies | Have exits that are accessible at all times. |
| 2020-09-02 | 2020-10-09 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2020-09-02 | 2020-10-09 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-09-02 | 2020-10-09 | C | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-04-18 | 2019-05-31 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2019-04-18 | 2019-05-31 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2019-04-18 | 2019-05-31 | F | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2019-04-18 | 2019-05-31 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-04-18 | 2019-05-31 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-11 | 2023-07-03 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-05-11 | 2023-07-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-11 | 2023-07-03 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2022-10-20 | 2022-11-21 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-20 | 2022-11-21 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-20 | 2022-11-21 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-10-20 | 2022-11-21 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-10-20 | 2022-11-21 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-10-20 | 2022-11-21 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-10-20 | 2022-11-21 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-10-20 | 2022-11-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-18 | 2022-02-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-18 | 2022-02-04 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-07 | 2021-10-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-02-04 | 2020-03-16 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-02-04 | 2020-03-16 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2020-02-04 | 2020-03-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-04 | 2020-03-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-04 | 2020-03-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-02-04 | 2020-03-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2020-02-04 | 2020-03-16 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2020-02-04 | 2020-03-16 | E | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2020-02-04 | 2020-03-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-04 | 2020-03-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-02-04 | 2020-03-16 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2019-03-15 | 2019-04-29 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-03-15 | 2019-04-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-03-15 | 2019-04-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-15 | 2019-04-29 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-03-15 | 2019-04-29 | F | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2019-03-15 | 2019-04-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-15 | $9,094 |
| 2022-10-20 | $5,000 |
What is in the Neighborhood
- The closest city is Lowell which is 1.7 miles away and has a population of 110,699 (small city).
- The average income is $51,222, which is low compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 30
- Average Temperature: 53.7
- Day Breakdown: The area gets 126 days of rain, 35 days of snow and 203 days of sun
- Precipitation: 1.9 inches a year
- The median age is 33.4 years old, low compared to other cities.
- 3.4% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 30.18% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 22% Asian, 5% Black or African-American, 17% Hispanic or Latino, and 53% White.
- The crime rate is 4.6 per 100 people which is high compared to other cities.
- Violent Crime: 1.45 incidents per 100 people
- Property Crime: 2.46 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market Basket
0.6 miles awayIndian Basket
0.8 miles awayHannaford
1.6 miles awayStop & Shop
2.4 miles awayM & H Oriental Food Supermarket
3.5 miles awayNone Found
Bus Stations
Lowell General Hospital
0.4 miles awayPawtucket St and Middlesex St
0.5 miles awayUMASS South Parking Lot
0.5 miles awayRiverview Suites
0.5 miles awaySouth Campus
0.7 miles awayBanks
Santander
0.8 miles awayEnterprise Bank
1.5 miles awayTD Bank
1.5 miles awayThe Lowell Five Cent Savings Bank
1.9 miles awayEastern Bank
2.0 miles awayHospitals
Solomon Mental Health Center
0.2 miles awayLowell General Hospital
0.2 miles awayLowell General - Saints Campus
2.3 miles awayTewksbury State Hospital
7.0 miles awayTewksbury Hospital
7.1 miles awayPharmacies
CVS Pharmacy
0.8 miles awayRite Aid
1.4 miles awayHannaford Pharmacy
1.6 miles awayWalmart Pharmacy
1.7 miles awayCVS
2.2 miles awayDentists
Dental Dreams
0.8 miles awaySambath Keo
0.9 miles awayPerfect Dental
1.5 miles awayMichael Sargent Dentistry
3.2 miles awayDr. Arthur Yee, DMD
3.4 miles awayParks
Regatta Field
0.1 miles awayLeblanc Park
0.2 miles awayLowell Heritage State Park
0.3 miles awayHeritage State Park- Public Beach
0.4 miles awaySheehy Park
0.5 miles awayNone Found
Shopping
Westford Post Office
7.8 miles awayForge Village Post Office
8.5 miles awayThe Mall at Rockingham Park
10.2 miles awayDSM MB I LLC
10.7 miles awayThe Loop
11.7 miles awayCulture
Western Avenue Studios
1.4 miles awayOnyx Room Performance Space
1.4 miles awayLoading Dock Gallery
1.4 miles awayBrush Art Gallery
1.8 miles awayBoarding House Park
2.0 miles awayRestaurants
Heritage Farms Ice Cream
0.3 miles awayChina Star
0.7 miles awayCrossroads Cafe
1.2 miles awaySouthwick Food Court
1.3 miles awayCumnock Marketplace
1.3 miles awayGet exact pricing & check availability
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