📞 Call for pricing and availability: (800) 780-8101
Driftwood Healthcare Center - Santa Cruz
675 24Th Avenue, Santa Cruz, CA 95062
For Pricing & Availability
(800) 780-8101To Reach a Resident
(831) 475-6323Estimated Pricing
Price Comparison
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Santa Cruz
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Driftwood Healthcare:
- Several complaints about the quality of care, including a resident feeling like a "convict," lack of personal phone access, and concerns about retaliation after filing complaints. There was also a mention of a significant weight loss due to dissatisfaction with the food.
- Reports of a recent COVID-19 outbreak due to an employee, raising concerns about the facility's handling of the pandemic.
- Negative experiences highlighted by visitors, including witnessing staff members swearing and yelling at each other, and a patient receiving inadequate rehabilitation and suffering from severe bedsores.
- On the positive side, some reviews praise the facility for its rehabilitation services, including physical therapy, occupational therapy, and speech therapy, leading to significant improvements in patients' health.
- Happy residents and families mentioned enjoying activities and the care provided by the staff, with specific commendations for the Director of Nursing and the rehabilitation team.
- A travel nurse and a former full-time employee expressed satisfaction with their experiences working at the facility, highlighting the positive atmosphere and the quality of patient care.
- Concerns were raised about the overall quality of care in nursing homes in California, with a call for better treatment of the elderly.
Note: These reviews present a mixed picture of Driftwood Healthcare, with some expressing gratitude for the care received, while others raise serious concerns about the treatment of residents and the facility's management.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: June 1, 1969
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 50
Total current residents: 67
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $1625
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-12 | 2023-06-15 | D | Services Deficiencies | Meet other general requirements that are deficient. |
| 2023-06-12 | 2023-06-15 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-06-12 | 2023-06-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-08-22 | 2022-09-07 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-08-22 | 2022-09-07 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-08-22 | 2022-09-07 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-08-22 | 2022-09-07 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-22 | 2022-09-07 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-22 | 2022-09-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-01-14 | 2020-02-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-14 | 2020-02-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-14 | 2020-02-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-02-27 | 2019-05-08 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-02-27 | 2019-05-08 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-02-27 | 2019-05-08 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-02-27 | 2019-05-08 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-02-27 | 2019-05-08 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-02-27 | 2019-05-08 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-02-27 | 2019-05-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-02-27 | 2019-05-08 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-05 | 2023-02-05 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-11-29 | 2022-12-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-08-19 | 2022-09-12 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-08-19 | 2022-09-12 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-08-19 | 2022-09-12 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-08-19 | 2022-09-12 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-08-19 | 2022-09-12 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-08-19 | 2022-09-12 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-08-19 | 2022-09-12 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-08-19 | 2022-09-12 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2022-08-19 | 2022-09-12 | F | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2022-08-19 | 2022-09-12 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-08-19 | 2022-09-12 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-19 | 2022-09-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-19 | 2022-09-12 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-01-03 | 2022-01-20 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2019-12-05 | 2019-12-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-12-05 | 2019-12-23 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-12-05 | 2019-12-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-12-05 | 2019-12-23 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-12-05 | 2019-12-23 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-12-05 | 2019-12-23 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-12-05 | 2019-12-23 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-12-05 | 2019-12-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-12-05 | 2019-12-23 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-12-05 | 2019-12-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-05 | 2019-12-23 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-01-22 | 2021-02-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-23 | 2021-02-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-12-13 | 2019-01-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-12-13 | 2019-01-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-12-13 | 2019-01-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-12-13 | 2019-01-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-12-13 | 2019-01-15 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-12-13 | 2019-01-15 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2018-12-13 | 2019-01-15 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-12-13 | 2019-01-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-12-13 | 2019-01-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-10 | $13,500 |
| 2021-07-05 | $650 |
| 2021-07-12 | $975 |
What is in the Neighborhood
- The closest city is Live Oak which is 1.3 miles away and has a population of 17,158 (small town).
- The average income is $102,999, which is very high compared to other zip codes.
- Weather
- High Temperature: 70
- Low Temperature: 53
- Average Temperature: 62.2
- Day Breakdown: The area gets 79 days of rain and 285 days of sun
- Precipitation: 1.2 inches a year
- The average life expectancy in zip code is 81.41 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 170.0, Moderate Days 11.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Live Oak Super
0.8 miles awaySave-Mart
0.9 miles awayNew Leaf Community Market
1.0 miles awayTrader Joe's
1.0 miles awayWhole Foods Market
1.1 miles awayNone Found
Bus Stations
Portola Drive & 24th Avenue
0.1 miles awayPortola Drive & Corcoran Avenue
0.2 miles awayPortola Drive & Clearwater Court
0.3 miles awayPortola Drive & 26th Avenue
0.3 miles awayPortola Drive & 21st Avenue
0.3 miles awayBanks
BNP Paribas
0.9 miles awayBay Federal Credit Union
1.0 miles awayBank of America
1.0 miles awayWells Fargo
1.1 miles awayCitibank
1.2 miles awayHospitals
Santa Cruz Post Acute Rehab
1.0 miles awaySutter Maternity & Surgery Center
1.5 miles awayDominican Hospital
1.6 miles awayDoctors on Duty
3.6 miles awayWatsonville Community Hospital
10.6 miles awayPharmacies
Herbal Cruz
0.8 miles awayRite Aid
0.9 miles awayCVS Pharmacy
1.1 miles awayKindPeoples
1.4 miles awaySanta Cruz Veterans Alliance
1.6 miles awayDentists
Opal Cliffs Professional Building
0.9 miles awayJoseph S Kim, DDS
2.0 miles awaySanta Cruz Pacific Dental
2.3 miles awayWestern Dental
2.6 miles awayA Gavin McClure, DDS
2.7 miles awayParks
Corcoran Lagoon Coastal Access
0.1 miles awayFelt Street Park
0.2 miles awayyes
0.3 miles awayBrommer Street Park
0.4 miles awayMoran Lake County Park
0.4 miles awayNone Found
Shopping
Walt Eller Center
0.8 miles awayCapitola Mall
0.9 miles awayOld Town Center
17.8 miles awayPrinceton Plaza
19.8 miles awayWestfield Oakridge
20.7 miles awayCulture
Tyrrell Park Amphitheatre
1.6 miles awayRio Theatre
2.0 miles awayBroadway Playhouse
2.1 miles awayWharf Stage
2.1 miles awaySanta Cruz Shakespeare
2.2 miles awayRestaurants
Cole's BBQ
0.3 miles awayGuang Zho
0.4 miles awaySalsa's Taco Bar
0.5 miles awayThe Point
0.5 miles awayU. S. Meal
0.6 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More