📞 Call for pricing and availability: (800) 780-8101
Crystal Creek At Preston Hollow
11409 North Central Expressway, Dallas, TX 75243
For Pricing & Availability
(800) 780-8101To Reach a Resident
(214) 363-5100Pricing Details
This detailed pricing information was obtained directly from the Sales Director at Crystal Creek At Preston Hollow via email on Dec. 26, 2023.
Our pricing starts at $4455.00 per month.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Sales Director at Crystal Creek At Preston Hollow via email on Dec. 26, 2023.
Overview of Professional Staff and Training
We have a Director of Nursing who oversees the care of all residents in our community. Our staff includes Caregivers and Medication Aids, all of whom are required to undergo training and monthly in-service trainings. Additionally, we utilize a program called Relias for further training on various subjects and procedures within our community.
Resident Safety and Well-being Measures
Our caregivers are available 24/7 to assist and monitor our residents. The Director of Wellness assesses each new resident to develop a personalized care plan. We have emergency pull cords and pendants for immediate alerts in case of emergencies.
Resources for Transitioning into the Community
We have staff dedicated to the social experience of our residents, providing support and engagement from arrival and throughout their stay, helping them establish routines and a sense of purpose. For more detailed information, please contact us directly.
Transportation Services
We offer transportation services within a 10-mile radius, including a lift bus for wheelchair and power chair users. The bus is also used for resident outings such as lunches, shopping, and other events.
Dining Experience
Our dining service resembles a restaurant, with residents choosing their meals daily from a variety of main courses, side dishes, and 15 off-menu items like grilled cheese, soup, and salad.
Addressing Resident Complaints
Residents can voice complaints to any staff member, thanks to our open-door policy. Complaints are directed to the relevant department director for resolution, while any staff member can assist with concerns.
Cost of Living
Our studio apartments start at $4,455.00, with two-bedroom apartments starting at $6,055.00. Costs vary based on individual care plans determined by the Director of Wellness. We invite you to discuss this with us for more personalized information.
Communication with Residents' Families
We communicate changes in residents' conditions to their POA or emergency contact, conducting assessments every 6 months and reaching out immediately in emergencies.
Short-term or Respite Stays
We offer respite stays with pricing dependent on room availability and individual assessments for optimal care.
Pet-Friendly Community
We welcome pets under 25lbs with a one-time fee of $1,000.00, with no monthly pet rent.
Availability and Waitlist
While we do not currently have a waitlist, our room availability is limited.
Vaccinations and Aging in Place
We provide access to COVID-19 and flu vaccinations through contracted companies. Residents can age in place, with exceptions for those who become a danger to themselves or others, or when care needs exceed what we can safely provide.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Dallas
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Dallas
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Dallas
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Dallas
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the professionalism, attentiveness, and kindness of the staff.
- Several residents and their families have had positive rehabilitation experiences, highlighting the effectiveness of the therapy teams.
- Some reviewers specifically commend the care and attention given to their loved ones, making them feel like family.
- Several testimonials appreciate the smooth transition to assisted living, the spacious apartments, and the community environment.
- There are mentions of the facility being a great place for both short-term rehab and long-term care, with a friendly and caring staff.
Negative Reviews:
- One review strongly advises against the facility, citing poor experiences with the staff and a lack of adequate care.
- Visitation issues and communication problems with the coordinators have been a source of frustration for some families.
- Concerns about the adequacy of personal care, such as bathing, and the handling of medical needs were mentioned.
- There are complaints about the staffing levels not being sufficient to meet the needs of residents requiring more physical assistance.
Mixed Reviews:
- While some reviews highlight excellent care and a positive environment, others express dissatisfaction with specific aspects of the facility, such as staff behavior and management.
- The quality of therapy received is consistently praised, even in reviews that otherwise critique the facility.
Overall, Crystal Creek receives a mix of positive and negative feedback, with many families appreciating the care their loved ones receive, while others point out areas needing improvement.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Nov. 28, 2001
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 57
Total current residents: 21
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 2
Number of fines: 3
Total cost of fines: $31973
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-01 | 2023-06-08 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-06-01 | 2023-06-09 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2022-04-12 | 2022-06-01 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-04-12 | 2022-06-01 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-12 | 2019-06-27 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-06-12 | 2019-06-27 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-06-12 | 2019-06-27 | C | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-06-12 | 2019-06-27 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-06-12 | 2019-06-27 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-06-12 | 2019-06-27 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-06-12 | 2019-06-27 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-06-12 | 2019-06-27 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-06-12 | 2019-06-27 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-06-12 | 2019-06-27 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-06-12 | 2019-06-27 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-12 | 2019-06-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-10 | $20,000 |
| 2020-11-10 | $13,399 |
| 2022-04-13 | $15,000 |
| 2022-04-13 | $15,428 |
| 2023-01-09 | $3,145 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-11-10 | 11 |
| 2022-04-13 | 3 |
What is in the Neighborhood
- The closest city is Richardson which is 3.8 miles away and has a population of 110,815 (small city).
- The average income is $54,720, which is low compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 48
- Average Temperature: 69.0
- Day Breakdown: The area gets 147 days of rain, 1 days of snow and 215 days of sun
- Precipitation: 1.6 inches a year
- The median age is 32.6 years old, low compared to other cities.
- 3.16% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 25.14% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 18% Black or African-American, 30% Hispanic or Latino, and 47% White.
- The crime rate is 8.1 per 100 people which is very high compared to other cities.
- Violent Crime: 2.16 incidents per 100 people
- Property Crime: 4.69 incidents per 100 people
- Drug-Related Crime: 0.76 incidents per 100 people
- The average life expectancy in zip code is 77.79 years old, which is average compared to other zip codes.
- Air Quality: Good Days 137.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 12.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Costco
1.0 miles awayTom Thumb 2544
1.1 miles awayKroger
1.4 miles awayTrader Joe's
1.7 miles awayWalmart Supercenter
1.8 miles awayTransportation
Forest Lane
0.4 miles awayLBJ/Central
1.4 miles awayWalnut Hill
1.5 miles awayPark Lane
2.2 miles awayLake Highlands
2.9 miles awayBus Stations
28979
1.0 miles away17835
1.5 miles awayBanks
Chase
1.2 miles awayBank of Texas
1.5 miles awayBank of America
1.6 miles awayFrost Bank
1.7 miles awayWells Fargo
1.9 miles awayHospitals
Medical City Dallas
0.3 miles awayForest Park Medical Center
0.5 miles awayMedical City Green Oaks Hospital
0.5 miles awayThe T. Boone Pickens Center for Hospice and Palliative Care
0.8 miles awayTexas Health Presbyterian Hospital Dallas
1.5 miles awayPharmacies
CVS Pharmacy
1.1 miles awayWalgreens
1.7 miles awayDougherty's Pharmacy
2.1 miles awayParkLane Pharmacy
2.4 miles awayWalmart Pharmacy
3.1 miles awayDentists
Lovers Lane Dental Associates
1.6 miles awayOrthodontic Specialists of Dallas PA
1.6 miles awayArchpoint Implant Denstistry
2.3 miles awayDental Loft
2.4 miles awayHermosa Dental & Orthodontics
3.3 miles awayParks
Orbiter Park
0.4 miles awayHamilton Park
0.4 miles awayAnderson Bonner Park
0.4 miles awayNorthwood Park
0.6 miles awayThe Donald and Charlotte Test Reflection Center
0.8 miles awayNone Found
Shopping
Park Lane
2.1 miles awayNorthPark Center
2.4 miles awayGalleria Dallas
3.3 miles awayTurtle Creek Village
6.4 miles awayWest Village
6.8 miles awayCulture
Biblical Arts Center
2.4 miles awayThe Winston School Arts Building
2.4 miles awayMartin Lawrence Galleries
3.4 miles awayMcFarlin Memorial Auditorium
4.3 miles awayAddison Improv
4.7 miles awayRestaurants
Cindy's Restaurant & N.Y. Deli
0.3 miles awayMint Fresh Asian Fusion
0.3 miles awayMattito's
0.3 miles awayDickey's Barbecue Pit
0.3 miles awayTacos y Mas Mexican Grill
0.4 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of TX. It is a large-sized community with 82 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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