Churchill Terrace

Positive Reviews:

• Churchill Terrace is highly praised for its beautiful facility, happy residents, and a family-like atmosphere. The staff is commended for working beyond their job titles, ensuring a high level of care and engagement with residents.
• Many reviewers express satisfaction with the loving and caring environment provided by the staff, making residents feel like part of a family. The transition to assisted living is made easier thanks to the dedicated team.
• The facility is described as an excellent choice for loved ones, offering individualized attention and care. Families are pleased with the responsiveness of the staff and the overall happiness and well-being of their relatives.
• Churchill Terrace is recommended for its wonderful living conditions, great staff, and the positive impact it has on residents and their families.

Critical Review:

• One review expresses concern over the use of disposable dining ware and the lack of dedicated housekeeping staff, which raises questions about the cleanliness and the level of care provided, especially given the facility's upscale positioning.

General Feedback:

• Overall, the majority of reviews are very positive, highlighting the caring nature of the staff, the quality of the facility, and the satisfaction of both residents and their families.
• One area for improvement mentioned is the staff-to-resident ratio, suggesting a desire for more personalized attention.