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Chatham Health And Rehabilitation Center
100 Rorer Street, Chatham, VA 24531
Based on 18 reviews
Services and Housing OptionsNursing Home, Respite, Skilled Nursing, Rehabilitation
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Chatham Health And Rehabilitation Center DescriptionNestled in a picturesque rural locale near U.S. Route 29, Chatham Health and Rehabilitation Center has been providing top-notch care since 2009! At Chatham Health and Rehab Center, seniors recovering from surgery or injury can find a cozy home-like atmosphere with countless amenities to make their rehabilitation journey comfortable. Ahoy! Wednesday and Sunday church services, Kitchen Corner and Reading Circle programs, ice cream socials with games galore, thought-provoking group discussions, artsy crafts aplenty; movies that make you swoon; rainbow tea parties to dazzle the senses - not forgetting visiting musicians for an extra spark of entertainment - topped off by one unforgettable annual prom. Bingo!
RehabilitationOur mission is to expedite the journey home for our elderly rehabilitation patients in a safe and secure manner. Saber's crew of therapists is truly unparalleled - their expertise and proficiency is unmatched! Our expert team is devoted to helping you reach your highest potential in wellness, whether it be through physical therapy for enhanced mobility or rehabilitation from an injury, stroke or surgery. We'll create a customized treatment plan tailored just for you!
Skilled NursingAt our skilled nursing facility, we believe in the power of collaboration; physicians, nurses and support staff come together to provide top-notch senior care services every day - 24/7. The Saber squad treats our patients with the same warmth and love as if they were part of their own family. We acknowledge that life's quality is of utmost importance. Our Progressive Approach to Home or PATH program facilitates fast and secure homecoming for rehabilitation patients, making our clinical success a reality.
Parent OrganizationChatham Health And Rehabilitation Center is a member of a larger group of communities called Saber Healthcare Group
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Skilled Nursing Services and AmenitiesChatham Health and Rehabilitation Center offers 24-hour skilled nursing care with a wide range of services and amenities to assist in recovery. Post-surgical care, wound care management, pain management, IV therapy, nutritional monitoring, neurological and cardiac/stroke recovery, physical speech and occupational therapy, and pulmonary services are all available to patients. The professional staff works to ensure that the highest quality of care is provided so that patients may enjoy a full and speedy recovery.
long-term skilled nursing care
long term care
arts and crafts
ice cream socials
sunday church services
Employee Reviews for Saber Healthcare Group in Chatham, Virginia
2 out of 5 stars. Based on 5 reviewsEmployees who have worked for Saber Healthcare Group in the Chatham, VA area have expressed dissatisfaction with their experience. Common complaints include being overworked and underpaid, lack of organization, lack of communication, lack of support, and a lack of benefits. Employees have also noted that bad employees are praised while good employees go unnoticed. On the positive side, staff is described as friendly and professional, and there are great benefits for those who are new to the healthcare job. However, overall, employees have noted that the place is a joke, with unprofessional work ethics, poor cleanliness, and a lack of attentiveness to patient care.
Employee Reviews for Saber Healthcare Group
2.68 out of 5 stars. Based on 827 reviewsEmployees of Saber Healthcare Group generally have positive things to say about the work environment, staff, and flexible working hours. However, there are some complaints about communication between departments, pay, lack of benefits, and lack of work-life balance. Employees also mention that there is a lack of culture, corporate does not seem to care about anything other than money, and there is no 401k match. Advice to management includes training and educating themselves and their team on certain procedures related to department goals, embracing flexibility, communicating more, listening to their team and taking their opinions seriously, encouraging feedback, promoting internally, and offering better benefits.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 5 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 09/22/09 and is run by a for profit organization. It is a large-sized nursing community with 85 nursing beds. Currently, there are 77 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 3 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Chatham Health & Rehabilitation Center is a top-notch nursing home that boasts a 5-star overall rating, the highest possible mark and placing it in the prestigious top 10% of facilities with regard to overall rating. This overall rating significantly outperforms the state average demonstrating exceptional care and service. In addition to the overall rating, this facility has earned a commendable 4-star health inspection rating, which places it in the top 30% of facilities in that aspect. This health inspection rating is also higher than the state average, demonstrating the center's strong emphasis on maintaining a clean and safe environment for residents. Complementing its overall and health inspection accolades, Chatham Health & Rehabilitation Center holds a 5-star quality rating, outperforming many others as it falls within the top 20% of facilities in terms of quality rating. This score, along with all its other noteworthy ratings, surpasses the state average significantly, affirming the nursing home’s commitment to delivering outstanding elder care.
Staff RatingsThe Chatham Health & Rehabilitation Center, a nursing home with a modest 2-star staff rating, is positioned differently in regards to nursing aid, LPN, RN, licensed staffing, and physical therapist staffing hours per resident per day. When it comes to nursing aid staffing, the facility falls in the bottom half, providing 2.04 hours daily, albeit slightly better than the state's average of 1.94 hours. Despite its LPN staffing hours being 0.87, less than the state's average of 1.02, it ranks in the top half of facilities. It also ranks in the top 40% in terms of RN staffing, with 0.64 hours that surpass the state's average of 0.60. While the nursing home stands in the top half in terms of licensed staffing with 1.52 hours, it still trails the state's average of 1.62 hours. However, it falls short in the area of physical therapist staffing, providing only 0.05 hours as compared to the state's 0.08, which places it in the bottom half of facilities.
Covid DataThe Chatham Health & Rehabilitation Center outperforms a majority of nursing homes when it comes to vaccination rates. This facility falls in the top 40% for having residents who are up to date with the latest vaccinations, with their rate greatly surpassing the state average. Specifically, 76.3% of residents have all the recommended shots, marking a significant increase from the state's average vaccination rate of 61.9%. The center is even more impressive in terms of staff vaccination rates. Falling into the top 10% bracket, their staff vaccination rate is markedly higher than the state average. With an impressive rate of 84.9% compared to the state's 25.9%, this nursing home has set the bar high, ensuring the highest standard of health precautions for their residents and staff alike.
Quality MeasuresThe Chatham Health & Rehabilitation Center is a highly regarded nursing home noted for its 5-star quality measure rating, which is the highest possible rating obtainable. Despite being in the bottom half of facilities concerning the percentage of residents given the flu vaccine, the center does outperform the state average, with 96.86% of its residents vaccinated in comparison to the state's 94.02%. The Center also falls into the lower half of facilities when considering the percentage of residents whose ability to move independently worsened and those who lost too much weight. Yet again, it surpasses the state by demonstrating lower percentages of these metrics, boasting a 14.71% to the state's 18.49% on mobility issues, and a 5.94% to the state's 6.79% in weight loss. Additionally, even though it lands in the bottom 40% of facilities for the percentage of residents whose need for assistance with daily activities increased, its occurrence rate of 16.91% is still below the state's 17.23%. This suggests consistent care quality in managing resident's progressive needs.
Emergency and Hospitalization Quality MeasuresThe Chatham Health & Rehabilitation Center is ranked among the top 10% of nursing home facilities for hospitalizations per 1000 days, recording a rate of 0.39 which is notably less than the state's average of 1.49. While the facility's rate for outpatient emergency department visits per 1000 days, at 1.09, is lower than the state average of 1.11, it positions the nursing home in the bottom half of facilities statewide. Despite this, Chatham Health & Rehabilitation Center ranks in the top half of facilities for the percent of short-stay residents who had outpatient emergency department visits, with a rate of 10.05% less than the state's 13.11% average. Additionally, the facility shines in the area of short-stay resident care, as it ranks in the top 20% of facilities for the percent of short-stay residents who are rehospitalized after a nursing home admission, proudly reporting a rate of 16.25% that's below the state's average of 22.09%.
Things to do in the Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
My dad was a resident at this facility for several months and at first received great care but then they began to have staffing changes and that is when everything changed for the worse. My dad has congestive heart failure and began gaining 1,2,3 pounds and more daily which was fluid. I called the nurse and was told they would contact the doctor. I waited two days and he continued to gain weight so I called again and was told the same thing. Two more days passed and he continued to gain weight and I called again and asked the director of nursing to call me. Another two days passed and nothing so I went to the center and was told just to call the nurses station with my concerns. Every time I called I got an answering machine, I left messages and still no return calls. By this time my dads had swollen with fluid to the point he could no longer walk and had to be in a wheelchair. I then went to the website for this center and filed an official complaint. 24 hours later still no response. I then called my dads cardiologist and they wanted to see him immediately. I called the center and was told they needed 5 days to set up transportation. My dads doctors office even called the center but they would not budge. My dad continued to gain several pounds of fluid a day and had severe breathing issues. I met him at his doctor and his transport was a hour late for his appointment. The doctor sent my dad straight to the hospital where he spent the next 7 days and lost almost 20 pounds of fluid. Upon arrival at the hospital my dad had also developed a severe rash on his bottom and had several open leg ulcers which were not treated at the nursing home. When released my dad went to another facility with the Saber group which he has given him excellent care and communicate with me on a very consistent basic. I then went to pick up my dads items from Chatham.. Several of his items and money was missing. I reported to the director only to be given one poor excuse after another. One of the items missing is a hand painted picture our preacher painted for my dad. Guess what its still not been found along with many other items. This facility does have some wonderful people who truly care but in all my dealings with the director I was treated rudely, poorly but most important my dad suffered needlessly because of her lack of communication and follow through. I have text messages, copies of complaints i have filed, doctors notes. I was given every excuse under the sun but these people we put our trust in to care for our loved ones and they let my dad down and he was not the only patient this happened to. If you have someone you love at this facility please I beg you check on them, follow through, do not accept this poor level of care. I also believe it is a serious conflict of interest when the director of this location, Sarah post a review on here about how great the staff is just to try to get ratings up. And other staff on here too that has given this location 5 stars.
My mom had been there for over a year now. She is in the mid stages of dementia. It takes a lot of time to comfort and help these patients. They are always kind and never have I seen them not respect her in ever way. She and her room are kept nice and clean. She has three good meals and snacks. In a world of horrible nursing homes this one is one of the best!
First of all let me say I wouldn't have any of my family members in any nursing home to begin with because of the Nurse/C.N.A to patient ratio is quite an overload for one person on any day of the week! Lowering the high quality of care that I personally want my loved ones to have! It is extremely difficult sometimes to care for just one loved one around the clock once their health begins to decline! JUST ONE! Obviously this is why so many are sent to nursing homes or other facilities because it takes too much time or money or work! Juat like any nursing home falls happen! Period! We are also supposed to promote independence in residents as a part of some care plans because if a nurse or aide is doing everything for a resident they will lose whats left of their abilities! If you don't use it you lose it! So if you're able to go to the bathroom on your own and there is no order or instructions to assist resident then YES they need to go on their own. As far as being rude and/or disrespectful to residents and family members, I personally have not witnessed this "accusation" however I have witnessed residents and family members being EXTREMELY rude, disrespectful, and very belittling toward staff! Nurses and aides doing ALL of the work running themselves to death for residents and family members at times because most of them do care! Most of the time it is the resident or family member who are expecting some kind of superstar, private, one on one care for themselves or their loved one but this doesn't happen in ANY nursing home! Residents use the same cup provided by the facility EVERYDAY 😮 IT IS ALSO FILLED WITH FRESH ICE AND WATER EVERY SHIFT! They are also cleaned! Family members and friends are more than welcome to purchase disposable cups or they could just make another little request and Im sure your wish will be granted! I have worked in nursing homes, assisted living facilities, and mentall health facilities in various locations in Virginia for 10 years and I know there will be very rude and nasty people no matter where we go whether it be an employee or coworker or resident or family members but there is a right and wrong way to deal with them and venting on social media or attempting to ruin a reputation of a facility or a individual is the wrong way and it fixes NOTHING! Most of the time when people are rude it is because they have been disappointed or offended and this still doesn't justify being rude or treating someone with disrespect or using a few bad experiences to attempt to ruin a facilities reputation because of personal issues! I know this is a GREAT facility with some really hard working nurses and aides who care very deeply about every resident in the building! I also know for a fact that most people who are making ridiculous complaints and request have no clue whatsoever all of the GOOD that nurses and aides do! How many falls we actually PREVENT and how some of us go above and beyond our " job description" to serve residents and their families! Some residents and family members really know how it is and show how thankful they are for all of us and they know that they can't even do HALF of what we all do in a day! Not even half! They show appreciation! Thanks to them! This is how I sleep well!🙏😇🙏
My mother is a resident. For the most part I like the staff here but the things she needs doesn't get done unless I say something. There is a male nurse who works mostly second shift, who is extremely rude toward my family and I. Currently there is an issue with my mom's catheter needing to be irrigated and the staff is refusing to do anything about it. Her urologist gave instructions to someone at the facility on how to irrigate the catheter and whoever he talked to said it is no problem and that they could do this, but they are not. This is another task on my list that I will have to talk to the Director of Nursing about.
Where to start? This facility is a pig with lipstick on it. At first glance it looks clean and very nice. It ends there. The nurses are lazy and verbally abusive. My grandfather broke his hip within his first month there. Then he developed sepsis and is now under hospice care. I truly believe if I hadn't brought hospice on board they would have let him suffer to death. I had to call daily and argue and threaten the management to give him his comfort medicines that were ordered by hospice. And they still wouldn't give them. Hospice was the one who fought the fight to get the meds ordered by their own doctor. This is unacceptable! Fast forward a few months and my grandmother wants to go here to be with him. Within the first month she's fallen 3 times and has two broken bones. The nurses have been verbally abusive and downright rude to her and to me. There are a very few staff who are actually very caring but not enough to make this place safe. I've seriously considered moving my grandfather to a hospice facility and getting my grandmother out. I still might if it can be done fast enough. Run, don't walk away from this trap. I'm not a fan of suing just for the heck of it but they deserve to be sued for the neglect of my loved ones and God knows how many others. I would give them negative stars if that was possible.
Residents have to use the same water cup everyday . Staff could care less if anything is done regarding work . Even if you request something over and over it doesn't get done . Can't get in touch with management and they're never there ! Ask for help to go to the bathroom and CNA says "get up and go yourself " . Takes forever to get laundry back . This is just a hole in the wall to make money. They don't care about your family there !
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-08-22||2022-10-31||E||Egress Deficiencies||Have properly located and lighted "Exit" signs.|
|2022-08-22||2022-10-31||F||Smoke Deficiencies||Provide properly protected cooking facilities.|
|2022-08-22||2023-02-21||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2022-08-22||2022-10-31||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2022-08-22||2022-10-31||F||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2022-08-22||2022-10-31||F||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2022-08-22||2022-10-31||E||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2022-08-22||2023-02-21||F||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
|2022-08-22||2022-10-31||E||Miscellaneous Deficiencies||Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.|
|2022-08-22||2023-02-21||F||Miscellaneous Deficiencies||To conduct inspection, testing and maintenance of fire doors by qualified individuals.|
|2022-08-22||2022-10-31||E||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2019-12-12||2020-01-23||F||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-12-12||2020-01-23||D||Miscellaneous Deficiencies||Provide a written emergency evacuation plan.|
|2019-12-12||2020-01-23||F||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2019-12-12||2020-01-23||F||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure that testing and maintenance of electrical equipment is performed.|
|2018-08-21||2018-09-19||F||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2018-08-21||2018-09-19||F||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2018-08-21||2018-09-19||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-08-21||2018-09-19||F||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2018-08-21||2018-09-19||D||Miscellaneous Deficiencies||Have restrictions on the use of highly flammable decorations.|
|2018-08-21||2018-09-19||E||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
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