📞 Call for pricing and availability: (800) 780-8101
Center At Eden Hill
300 Banning Street, Dover, DE 19904
For Pricing & Availability
(800) 780-8101To Reach a Resident
(302) 677-7100Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Dover
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility present a mixed picture of experiences. Some reviewers have expressed significant concerns about the level of care and management at the facility. Issues highlighted include subpar care, lack of proper communication and documentation, inadequate attention to patients with specific needs such as those with Alzheimer's or post-surgery recovery, and instances of patients being left unattended leading to falls and injuries. Concerns were also raised about the facility's handling of medication and the discharge process.
On the other hand, there are reviews that praise the facility for its cleanliness, the friendliness of the staff, and the quality of therapy provided. Some reviewers have had positive experiences with the front desk service and have found the facility to be a good place for recovery and rehabilitation, noting the state-of-the-art facilities and enjoyable activities available to residents.
However, the negative experiences shared by several reviewers, including issues with patient care, safety, and management, suggest that there may be significant room for improvement in the facility's operations. These reviews highlight the importance of diligent oversight by family members and the need for the facility to address these concerns to ensure the well-being and safety of all residents.
Reviews
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Health
Services
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 23, 2018
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 80
Total current residents: 75
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3145
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-13 | 2021-09-17 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-01-10 | 2020-01-30 | D | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2020-01-10 | 2020-01-30 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-02-25 | 2019-04-01 | D | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2019-02-25 | 2019-04-01 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-13 | 2021-09-17 | C | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2021-08-13 | 2021-09-17 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-08-13 | 2021-09-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-13 | 2021-09-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-13 | 2021-09-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-13 | 2021-09-17 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-08-13 | 2021-09-17 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-13 | 2021-09-17 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-13 | 2021-09-17 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-13 | 2021-09-17 | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2021-08-13 | 2021-09-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-13 | 2021-09-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2021-11-19 | 2022-01-14 | E | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-11-19 | 2022-01-14 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-11-19 | 2022-01-14 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2021-11-19 | 2022-01-14 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-11-19 | 2022-01-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-11-19 | 2022-01-14 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2021-11-19 | 2022-01-14 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-11-19 | 2022-01-14 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-11-19 | 2022-01-14 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-11-19 | 2022-01-14 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2021-11-19 | 2022-01-14 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-13 | 2021-09-17 | D | Resident Rights Deficiencies | Prepare residents for a safe transfer or discharge from the nursing home. |
| 2020-01-08 | 2020-01-31 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-08 | 2020-01-31 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-12-29 | 2021-01-29 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2019-02-25 | 2019-04-25 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2019-02-25 | 2019-04-25 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-02-25 | 2019-04-25 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-02-25 | 2019-04-25 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-02-25 | 2019-04-25 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2019-02-25 | 2019-04-25 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-02-25 | 2019-04-25 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-07-18 | $3,145 |
What is in the Neighborhood
- The closest city is Dover which is 0.6 miles away and has a population of 37,522 (mid sized town).
- The average income is $55,979, which is average compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 36
- Average Temperature: 58.7
- Day Breakdown: The area gets 148 days of rain, 14 days of snow and 201 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 12.43 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 6.48 incidents per 100 people
- Drug-Related Crime: 1.83 incidents per 100 people
- The average life expectancy in zip code is 76.8 years old, which is low compared to other zip codes.
- Air Quality: Good Days 47.0, Moderate Days 12.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
The Parisii
0.6 miles awayFood Lion
0.6 miles awayALDI
1.1 miles awayRedner’s Markets
1.2 miles awayLidl
1.2 miles awayNone Found
None Found
Banks
WSFS Bank
1.1 miles awayCitizens Bank
1.3 miles awayDover Federal Credit Union
1.4 miles awayWSFS
3.8 miles awayShore United Bank
3.9 miles awayHospitals
Bayhealth Kent General
0.5 miles awayDover Behavioral Health System
2.6 miles awayPharmacies
CVS Pharmacy
0.6 miles awayWalgreens
0.7 miles awayRite Aid
1.4 miles awayGreensboro Pharmacy
19.2 miles awayDentists
Dr. Daniel J. Placido
23.7 miles awaySmiles by Holsinger & Higgins
23.9 miles awayDr. Osunkoya Tawo
24.0 miles awayParks
Johnson Victrola Museum (First State Heritage Park)
0.4 miles awayDover Park
0.4 miles awayHolden Park
0.4 miles awayKirkwood Street Park
0.5 miles awaySaulsbury Park
0.5 miles awayPlaces of Worship
Byrd's AME Church
10.8 miles awayOld Union Methodist Church
17.6 miles awayBethel Othello African Methodist Episcopal Church
20.9 miles awayOld St. Anne's Church
21.7 miles awayAppoquinimink Friends Meeting
22.1 miles awayShopping
Dover Mall
2.7 miles awayCulture
The Everett Annex
22.7 miles awayEverett Theatre
22.7 miles awayRestaurants
Chaiyo Sushi & Thai Cuisine
0.7 miles awayPat’s Pizzeria
1.0 miles awayBetsy Ross Pizza & Restaurant
1.1 miles awayBangkok Thai Cuisine
1.2 miles awayTGI Friday's
1.2 miles awayGet exact pricing & check availability
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