Cedarbrook Village at Ware

Positive Reviews:

• Many reviewers praise the welcoming and smooth transition for new residents, highlighting the staff's dedication and attentiveness.
• The variety and quality of food receive high marks, with several mentions of delicious meals and homemade desserts.
• Activities and amenities, including holiday celebrations, fitness rooms, and outdoor spaces, are appreciated for keeping residents engaged and happy.
• The cleanliness and maintenance of the facility are noted as exceptional.
• Family members of residents express gratitude for the care and safety provided, especially during challenging times like the pandemic.
• Staff, including management, are described as friendly, helpful, and professional, contributing to a caring environment.

Negative Reviews:

• One reviewer reports experiencing racism and discrimination from some of the older staff, suggesting a need for improvement in staff behavior and diversity training.
• Another reviewer mentions issues with biased staff and unprofessional behavior when dealing with family dynamics, indicating a need for better communication and professionalism.

Overall:

The majority of reviews for Cedarbrook Village are overwhelmingly positive, with many families and volunteers recommending the facility for its caring staff, quality of care, and range of activities and amenities. However, there are concerns about staff behavior that need to be addressed to ensure a welcoming and inclusive environment for all residents and their families.