Brookdale South Bay

Positive Reviews:

• Brookdale South Bay is highly recommended for its homey atmosphere and genuinely caring staff.
• Residents enjoy a worry-free lifestyle with plenty of activities, akin to living on a cruise ship but on land.
• The facility boasts plenty of parking and a very friendly, helpful staff.
• Outstanding care and attention were provided to a resident in the final stages of life, with special mention of the dietary needs being met with enthusiasm.
• Brookdale South Assisted Living is praised for its excellent retired living facilities and assisted services.
• The positive culture and care provided by the staff are highlighted as reasons for the high quality of life for residents.
• Kind and responsive staff, clean and accessible rooms, and attentive nursing staff make Brookdale a great choice for loved ones.
• Residents appreciate the safe environment and the staff's concern and compassion.
• Excellent care and a sense of community are noted, with staff going above and beyond for residents.
• The employees' extraordinary generosity and responsiveness make new residents and their families feel welcomed and cared for.

Negative Reviews:

• One review describes a negative experience with a family member receiving inadequate care, including issues with falls, bed sores, and lack of attention from staff.
• Another review mentions difficulties in communication with the office staff and the Executive Director, leading to frustration over urgent issues not being addressed promptly.