Brookdale Reidsville

Positive Experiences:

• Many reviewers have praised the care and compassion provided by the staff at Brookdale, noting that residents are treated like family.
• Several reviews highlight the cleanliness of the facility and the professionalism of the staff.
• Activities and field trips for residents are well-received, contributing to a vibrant community atmosphere.
• Some reviewers have had long-term positive experiences with Brookdale, noting significant improvements in their loved ones' quality of life.
• Volunteers and visitors have felt welcomed and appreciated the caring environment Brookdale offers.

Negative Experiences:

• A few reviews express concerns about staff professionalism and care quality, including one account of medical neglect.
• There are mentions of dissatisfaction with management and the treatment of employees.
• One reviewer had an unsettling experience receiving a late-night call from the facility without any follow-up explanation.

Mixed Experiences:

• While most reviews are positive, highlighting the care and community at Brookdale, a few raise concerns about specific aspects of care and management.
• The majority of feedback suggests a loving and caring environment, though it's noted that experiences can vary.

Overall, Brookdale receives a mix of reviews, with many highlighting the positive impact it has had on their loved ones and a few expressing concerns. Prospective residents and their families are encouraged to visit and assess the facility for themselves.