📞 Call for pricing and availability: (800) 780-8101

Brackenville Center

100 St. Claire Drive, Hockessin, DE 19707

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(302) 234-5420

Estimated Pricing

Studio
Estimated $10,857

Price Comparison

  • Average City Price: $10,328
  • Average State Price: $9,062
  • Average National Price: $7,508


  • Brackenville Center Description

    Our driving purpose is to make a real difference in the lives of our patients, by providing high-quality services and compassionate care every day. Complete Care at Brackenville is located at 100 Saint Claire Drive in Hockessin, Delaware. Our convenient location is a short distance from hospitals and medical centers.

    Complete Care at Brackenville meets the mental, physical, social and spiritual needs of our residents with activities designed with their preferences in mind. When you or a loved one enters our building, you receive the dedication and respect you deserve and remain our primary focus while here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Hockessin

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Hockessin


    Community Reviews

    8.6
    Brackenville Center
    Based on My Caring Plan's proprietary scoring, including 53 reviews across the web

    Ranking

  • Ranking in City: 2 out of 5 communities in Hockessin
  • Ranking in State: 25 out of 81 communities in DE
  • Facility and Grounds A

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Delaware

    Employee Pay B

    Employee Staff C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Many reviewers praised the facility for its wonderful care, friendly staff, and inviting atmosphere.
    • The cleanliness of the facility and the responsiveness of the management and staff were highlighted as strong points.
    • Several reviews mentioned the effective rehabilitation services, particularly physical therapy, and the variety of activities available for residents.
    • The outdoor patio was appreciated for providing a pleasant space for residents to enjoy fresh air and sunshine.
    • Staff members, including specific mentions of their kindness, caring nature, and the positive impact they have on residents' moods, were frequently commended.

    Critical Feedback:

    • One review expressed concern over the presence of urine smell and soiled bedding in the hallways, suggesting room for improvement in cleanliness in certain areas.
    • Another review detailed a negative experience regarding the care of a resident with a brain hemorrhage, mentioning issues with hygiene and lack of attention from staff.

    General Observations:

    • The facility is described as clean, with a beautiful entryway and a very nice environment for residents.
    • Visitors had a pleasant experience, noting the facility's orderly appearance and the friendly greeting process.
    • The staff's dedication to seeking feedback and making continuous improvements was noted, contributing to a highly recommended experience for both short-term rehab and long-term care.


    Reviews

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    Health

    Hospice Care

    Physiatry Services

    Therapists

    Dementia Care

    Wound Care

    X-ray


    Services

    Case Management

    Discharge Planning

    Individual Treatment Plans


    Activities

    Recreation Activities

    Cultural, Educational, Religious And Social Activities

    Pet Therapy


    Community Amenities

    Laundry Facility On-site

    Housekeeping

    Beauty Salon / Barber Services

    Activity Room

    Chapel

    Courtyard


    Room Amenities

    Spacious Rooms

    Scenic Views

    Kitchen

    Individual Climate Control

    24-hour Emergency Alert And Response System

    Private Bathroom


    Dining

    In-room Dining Options

    Dining Room

    Dietary And Nutrition Needs Management


    Transportation

    Coordinated Transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 1, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 104
    Total current residents: 100
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $68013


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-04-10 2019-04-26 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2018-04-10 2018-05-01 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-04-10 2018-05-01 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-04-10 2018-05-01 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-25 2022-09-13 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-07-25 2022-09-13 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-07-25 2022-09-13 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2022-07-25 2022-09-13 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-07-25 2022-09-13 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-07-25 2022-09-13 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2022-07-25 2022-09-13 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-07-25 2022-09-13 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-07-25 2022-09-13 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2022-07-25 2022-09-13 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-07-25 2022-09-13 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-07-25 2022-09-13 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2022-07-25 2022-09-13 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-07-25 2022-09-13 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-07-25 2022-09-13 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-25 2022-09-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2019-04-17 2019-07-31 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-04-17 2019-07-31 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-04-17 2019-07-31 D Resident Assessment and Care Planning Deficiencies Ensure a qualified health professional conducts resident assessments.
    2019-04-17 2019-07-31 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2019-04-17 2019-07-31 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-04-17 2019-07-31 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-04-17 2019-07-31 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-04-17 2019-07-31 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-04-17 2019-07-31 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-04-17 2019-07-31 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-04-17 2019-07-31 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-04-17 2019-07-31 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-04-17 2019-07-31 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-04-17 2019-07-31 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-04-17 2019-07-31 D Nutrition and Dietary Deficiencies Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    2019-04-17 2019-07-31 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2019-04-17 2019-07-31 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-04-17 2019-07-31 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-04-17 2019-07-31 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2019-04-17 2019-07-31 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-18 2021-06-17 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-05-18 2021-06-17 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-02-11 2021-03-10 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-04-11 2018-06-18 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2018-04-11 2018-06-18 B Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2018-04-11 2018-06-18 D Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2018-04-11 2018-06-18 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-04-11 2018-06-18 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-04-11 2018-06-18 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-04-11 2018-06-18 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2018-04-11 2018-06-18 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-04-11 2018-06-18 D Nutrition and Dietary Deficiencies Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    2018-04-11 2018-06-18 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2018-04-11 2018-06-18 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-04-11 2018-06-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2021-07-19 $650
    2022-07-25 $67,363

    What is in the Neighborhood

    General Area Overview
    • The closest city is North Star which is 0.9 miles away and has a population of 7,980 (very small town).
    • The average income is $150,788, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 34
      • Average Temperature: 57.5
      • Day Breakdown: The area gets 148 days of rain, 22 days of snow and 193 days of sun
      • Precipitation: 1.7 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Acme
    0.5 miles away
    Chefs’ Haven
    1.5 miles away
    Harvest Market Natural Foods
    1.5 miles away
    Zingo's
    3.4 miles away
    ALDI
    4.0 miles away

    Transportation

    East Penn Railroad
    5.2 miles away
    Churchmans Crossing
    5.3 miles away

    Bus Stations

    DART Bus Stop
    5.4 miles away
    4
    5.7 miles away
    University of Delaware Parking Lot #6 on Christiana Dr.
    6.1 miles away

    Banks

    WSFS Bank
    0.6 miles away
    M&T Bank
    0.7 miles away
    PNC Bank
    1.5 miles away
    TD Bank
    1.5 miles away
    Wells Fargo
    1.5 miles away

    Hospitals

    Veterans Affairs Medical Center Wilmington
    5.3 miles away
    Rockford Center: Gupta Saurabh MD
    5.4 miles away
    Christiana Hospital
    5.5 miles away
    Saint Francis Healthcare
    7.3 miles away
    Nemours/Alfred I. duPont Hospital for Children
    7.7 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    Walgreens Pharmacy
    1.6 miles away
    Rite Aid
    2.0 miles away
    CVS Pharmacy
    3.7 miles away
    CVS
    4.8 miles away

    Dentists

    Hockessin Dental
    0.7 miles away
    Dental Associates of Delaware
    0.7 miles away
    Pike Creek Dental
    1.7 miles away
    Kirkwood Dental
    4.2 miles away
    Cari Orthodontics
    5.4 miles away

    Parks

    Mendenhall Village Park
    0.7 miles away
    Tweed's Park
    0.8 miles away
    Weather Hill Farm Park
    1.7 miles away
    Delcaste Recreation Area
    1.8 miles away
    Wood Creek
    2.2 miles away

    Places of Worship

    Hockessin Friends Meetinghouse
    1.9 miles away
    Mill Creek Friends Meetinghouse
    2.0 miles away
    Red Clay Creek Presbyterian Church
    2.5 miles away
    St. James Episcopal Church
    4.1 miles away
    Marshallton United Methodist Church
    4.5 miles away

    Shopping

    Christiana Mall
    6.5 miles away
    Independence Mall
    8.5 miles away
    Shoppes at Buena Vista
    9.2 miles away
    Concord Mall
    9.2 miles away
    Beaver Brook Plaza
    9.6 miles away

    Culture

    Everyday Artists Studio
    1.5 miles away
    Kenneth Flash
    5.5 miles away
    Station Gallery
    5.7 miles away
    Newark Arts Alliance
    6.1 miles away
    Chapel Street Players
    6.1 miles away

    Restaurants

    Capriotti's Sandwich Shop
    0.5 miles away
    Friendly's
    0.6 miles away
    La Tonalteca
    0.6 miles away
    Redfire Grill Steakouse
    0.7 miles away
    The Back Burner Restaurant
    1.4 miles away

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    Google map of Brackenville Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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