Call for pricing and availability: (800) 780-8101

Kentmere Rehabilitation And Healthcare Center

1900 Lovering Avenue, Wilmington, DE 19806

Based on 23 reviews


Services and Housing Options

Nursing Home

Estimated Pricing

Studio
Estimated $6,994

Call for pricing and availability

(800) 780-8101

Kentmere Rehabilitation And Healthcare Center Description

Kentmere Rehabilitation And Healthcare Center is located 1.4 miles from Wilmington, a large town with a population of 71,948. Other nearby cities and towns include Elsmere, Edgemoor, Wilmington Manor and Carneys Point. The community is in a middle class neighborhood where the average income is $77,591, 44% of the country has a higher median income.

This community provides Nursing Home Care and has Studio apartments available. Studio apartments start at an estimated $6,994 a month, while the average cost of Nursing Home Care is $7,431 in Wilmington, $8,088 in DE, and $7,090 in the United States. These prices are estimated. Kentmere Rehabilitation And Healthcare Center is ranked 23 out of 25 communities in Wilmington and is ranked 55 out of 61 communities in DE.

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Information from Centers for Medicare & Medicaid Services

This nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 5-star long-stay rating. Additionally, within its staffing rating, this facility received a 5 star registered nurse rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/01/67 and is run by a non profit organization. It is a large-sized nursing community with 106 nursing beds. Currently, there are 93 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

Alerts from Centers for Medicare & Medicaid Services

This facility has been given 2.0 fines by The Centers for Medicare & Medicaid Services for a total of $226,332.95. The facility has also had 2 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 6 facility incidents reported in the last 3 years that resulted in a citation.

Staffing Metrics

This Facility
State Average

Reported Nurse Aide Staffing Hours per Resident per Day

1.51
2.1

Reported LPN Staffing Hours per Resident per Day

1.13
0.93

Reported RN Staffing Hours per Resident per Day

0.81
0.98

Reported Licensed Staffing Hours per Resident per Day

1.94
1.84

Reported Total Nurse Staffing Hours per Resident per Day

3.45
3.88

Reported Physical Therapist Staffing Hours per Resident Per Day

0.14
0.08

Long Stay Metrics

This Facility
State Average

Percentage of high risk long-stay residents with pressure ulcers

5.29
6.2

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

99.34
98.1

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

97.06
98.84

Percentage of long-stay residents experiencing one or more falls with major injury

1.64
3.25

Percentage of long-stay residents who have depressive symptoms

3.56
1.96

Percentage of long-stay residents who lose too much weight

9.13
5.87

Percentage of long-stay residents who received an antianxiety or hypnotic medication

22.51
20.18

Percentage of long-stay residents who received an antipsychotic medication

14.14
11.66

Percentage of long-stay residents who were physically restrained

0
0

Percentage of long-stay residents whose ability to move independently worsened

14.35
26.3

Percentage of long-stay residents whose need for help with daily activities has increased

13.91
15.61

Percentage of long-stay residents with a catheter inserted and left in their bladder

0.39
0.44

Percentage of long-stay residents with a urinary tract infection

2.21
1.91

Percentage of low risk long-stay residents who lose control of their bowels or bladder

61.83
51.85

Number of hospitalizations per 1000 long-stay resident days

2.06
1.75

Number of outpatient emergency department visits per 1000 long-stay resident days

0.47
1.13

Short Stay Metrics

This Facility
State Average

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

96.03
88.35

Percentage of short-stay residents who made improvements in function

78.58
75.05

Percentage of short-stay residents who newly received an antipsychotic medication

1.98
1

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

95.71
90.7

Percentage of short-stay residents who had an outpatient emergency department visit

2.92
8.74

Percentage of short-stay residents who were rehospitalized after a nursing home admission

19.71
20.72

Healthcare Near Kentmere Rehabilitation And Healthcare Center

Kentmere Rehabilitation And Healthcare Center is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is Saint Francis Healthcare which is 0.8 miles away, but there are also other hospitals in the area including Nemours/Alfred I. duPont Hospital for Children, and Veterans Affairs Medical Center Wilmington. Pharmacies close by are CVS Pharmacy which is 0.7 miles away, Rite Aid, and Market Street Pharmacy. Have to go to the dentist? Options include Wahl Family Dentistry which is 2.0 miles away, Kirkwood Dental, and Dr. Albert Turk, D.M.D..

Surrounding Area

Kentmere Rehabilitation And Healthcare Center is also close to a range of restaurants, culture, shopping and parks. Looking to go out to eat or order takeout? Order Thai at SouthEast Kitchen, pizza at Grotto Pizza or Chinese at China King Restaurant. Love the arts? Head on over to Grand Opera House, World Cafe Live, or Station Gallery. Enjoy shopping? Spend some time at Independence Mall, Concord Mall, or Christiana Mall. Looking for a park to relax at? Enjoy the outdoors at Brandywine Park, Kentmere Parkway, or J.D. Holden III Bird Sanctuary.

Weather

Weather in the area consists of an average of 159 days of rain, 21 days of snow and 183 days of sun and the total precipitation is around 2.8 inches a year. The region reaches a high of 81°F in the summer and 34°F in the winter, with an average temp of 58.1°F throughout the year. The average humidity is 69.7%, with max winds averaging around 10.7 mph.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Disclaimer

My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Reviews

General Staff Rating
Based on 8 total reviews
Care Staff Rating
Based on 8 total reviews
Food Staff Rating
Based on 2 total reviews
Cleanliness Rating
Based on 4 total reviews
Activities and Services Rating
Based on 1 total reviews
Tina M.
2018-05-09

1.0 rating


On April 13, 2018, I filled out Kentmere Nursing Care Center's online admissions form for my mother, kentmererehab.com/admiss…, who was suddenly being discharged from another facility where she was being treated.  I didn't hear back "promptly" as is stated on the site, so I called Kentmere's main number for a follow-up. I told the woman who answered the phone that I had filled out the admissions form online. She asked "What form?" I explained to her, Kentmere's website has a form online for admissions.  She did not know what I was talking about.  I asked if I could speak with someone in admissions.  She put me on hold and said "Chris has someone in his office, do you want his voicemail and he'll call you back when he's free." I left Chris a voicemail explaining my mother's situation along with my name and phone number requesting the importance of a quick call back. It is now May 9, 2018 and I have still not received a call back from anyone at Kentmere. My mother has since passed. Thankfully, she was able to get excellent care at Heartland Hospice House. I just wanted to share my experience in the event you are in the need of care for a loved one; you may want to look somewhere more reliable than Kentmere. I'm only left to wonder if Kentmere's lack of response in my family's time of need was a telling sign of the care she would have received at their facility.

John Lopez
2021-12-18

3.0 rating


Can not make judgement on this facilities because I only went to pick up sister in law. Who resides at this facilities

Martha Karam
2021-12-11

1.0 rating


Joan Cunningham
2021-11-01

2.0 rating


Minimal visiting hours, difficulty getting information, staff turnover

Shawn Shomo
2021-09-01

1.0 rating


I guess karma finally came and bit the administration in they butt . Oh well when you do your employees dirty it comes back to haunt you

Sheila Matthews
2021-07-01

1.0 rating


This place deserves zero stars, however google requires at least one star. Do not send ANYONE that you care about to this place. They neglect their residents. They have zero issue in misleading you about your loved one's health and well-being. The fact that they do not provide basic phones in the room of the residents should be the very first red flag. Beware of the 5 star reviews, these are most likely falsified as well.

Shataisha F.
2021-05-01

1.0 rating


Dirty and ghetto and the patients are receiving low quality care. Put your family somewhere else where they will be clean and cared for with compassion.

Sheniya Brown
2021-01-01

1.0 rating


Don't waste your time putting your loved ones here nobody cares for them properly. Management doesn't care how the floors operate and everything is the bare minimum you family member will not thrive here... run fast

M Johnson
2020-01-01

5.0 rating


Loving this place my grandma stays there and when I visit the staff is ery pleasant,caring and respectful where my grandma never wants to come out she says the food they feed her is the best and all the young ladies she has come in contact with have so much patience so I give them five stars keep up the good work

Kianna Winfield
2020-01-01

1.0 rating


Diana Mariani
2020-01-01

5.0 rating


Excellent experience for my mom. Toni, Sharmaine, Sharon, Cindy, and Stephanie especially have been exceptional. Very clean. Upbeat atmosphere. Not depressing at all. I am pleased so far. Therapy is thorough. Staff is professional.

Betty Carter
2020-01-01

1.0 rating


They left my nephew sit in his own filth for 19 hours!They gave him nothing to eat, no pain meds for a broken pelvis and talked to him like he was dirt. We got him out of there after a 30 hour stay.Do not bring your loved one here. 5 star??? For a hell house!

Carrie Mistler
2019-01-01

3.0 rating


They took care of my Loved one the best they could. After 2 try’s at different facilities this one seem to make the most effort and semi-progress as far as therapy went. The nursing staff did an okay job. They knew my loved one was a fall risk so they rearranged their room to try to limit them from hitting their head if they fell trying to get out of bed again. They even put padded cushions next to their bed in the event they did fall again. The only thing I will say is why not just put bed alarms on their bed? Every facility says they don’t use restraints but call me crazy that isn’t a restraint. It’s an alarm that alerts the nurse someone is going to hurt themselves if no one comes to their aid... but I’m guessing they don’t use these b/c the alarm would be ignored and the patient would fall anyways.

mike Pizarro
2019-01-01

1.0 rating


Amy Wallace
2019-01-01

5.0 rating


Kentmere is an amazing, big and beautiful facility. I wasn't shocked to hear that so many of their residents have lived there for over a decade, as they do not want to leave! The Kentmere staff truly care and make sure every resident gets the attention they need - and there are always several activities going on, too! If they can't help you themselves, they will direct you to the best person who can. Chris Collins, their director of admissions, is truly an honest, caring man, and will guide you and your family in the right direction.. Highly recommend.

Scotty Lockard
2018-01-01

1.0 rating


Oh

Thomas Murray
2018-01-01

5.0 rating


Clean friendly staff

robert renna
2018-01-01

5.0 rating


The staff is very professional. The place is clean and well run. The food is good. The people that run the physical therapy were very good. Due to the help my aunt received at this facility she was able to fully recover. Words can not express my appreciation to the staff at this rehab facility.

Christine Connell
2017-01-01

5.0 rating


Leslee Wallace
2016-01-01

1.0 rating


This facility is looks lovely to the eye, but after talking with the staff. They are short staffed CNA's on the floors, using nurses to work as Cna's. They cant accomodate special diets, my aunt was sent the wrong diet 10/16 days she was there. Some of the nursing staff appeared to have little medical knowledge to answer our questions. Staff noted standing in hallway gossiping as 4-5 lights were ringing.

Elaine Edwards
2016-01-01

4.0 rating


Lovely

Health and Fire Safety Deficiencies

The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

Scope
Severity of Deficiency Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

Fire Safety Deficiencies

Survey Date: 2018-12-05

Correction Date Letter Category Description
2019-01-02 F Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Survey Date: 2018-12-05

Correction Date Letter Category Description
2019-01-02 D Egress Deficiencies Have properly located and lighted "Exit" signs.

Survey Date: 2017-09-11

Correction Date Letter Category Description
2017-10-23 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.

Survey Date: 2017-09-11

Correction Date Letter Category Description
2017-10-23 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Survey Date: 2017-09-11

Correction Date Letter Category Description
2017-10-23 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

Survey Date: 2017-09-11

Correction Date Letter Category Description
2017-10-23 E Smoke Deficiencies Install corridor and hallway doors that block smoke.

Survey Date: 2017-09-11

Correction Date Letter Category Description
2017-10-23 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Survey Date: 2017-09-11

Correction Date Letter Category Description
2017-10-23 E Services Deficiencies Have properly installed electrical wiring and gas equipment.

Survey Date: 2017-09-11

Correction Date Letter Category Description
2017-10-23 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

Health Safety Deficiencies

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-03-09 F Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-03-09 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-03-09 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-03-09 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-03-09 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-03-09 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-03-09 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey Date: 2020-01-21

Correction Date Letter Category Description
2020-02-13 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2020-10-13

Correction Date Letter Category Description
2020-11-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 K Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.

Survey Date: 2018-12-06

Correction Date Letter Category Description
2019-01-24 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from mistreatment, neglect and misappropriation of personal property.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-24 D Quality of Life and Care Deficiencies Provide necessary care and services to maintain or improve the highest well being of each resident .

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-24 E Pharmacy Service Deficiencies Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-24 D Nursing and Physician Services Deficiencies Make sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-24 E Quality of Life and Care Deficiencies Give or get specialized rehabilitative services per the patient's assessment or plan of care.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-24 D Environmental Deficiencies Make sure that a working call system is available in each resident's room or bathroom and bathing area.

Transportation

Wilmington
1.8 miles away

Train

Claymont
6.3 miles away

Train

Bus Stops

Wilmington Greyhound Terminal

1.8 miles away

4

1.9 miles away

2;35

2.0 miles away

DART Bus Stop

4.7 miles away

22;25

5.1 miles away

Places of Worship

Saint Anthony of Padua Roman Catholic Church

0.7 miles away

Trinity Episcopal Church

0.9 miles away

Grace United Methodist Church

1.2 miles away

St. John's Episcopal Church

1.3 miles away

Brandywine Community United Methodist Church

1.3 miles away

Supermarkets

Acme

0.3 miles away

Save-A-Lot

1.3 miles away

Fresh Grocer

1.3 miles away

Brown Bag

1.5 miles away

Food Lion

2.8 miles away

Banks

Citizens Bank

0.3 miles away

Artisans’ Bank

1.3 miles away

Santander Consumer Bank

1.4 miles away

Bank of America Financial Center

2.0 miles away

WSFS

2.0 miles away

Nearby Senior Living in Wilmington

Nearby Senior Living in Delaware

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