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Kentmere Rehabilitation And Healthcare Center
1900 Lovering Avenue, Wilmington, DE 19806
For Pricing & Availability
(800) 780-8101To Reach a Resident
(302) 652-3311Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express dissatisfaction with the facility, citing minimal visiting hours, difficulty getting information, high staff turnover, and neglect of residents.
- Concerns about cleanliness and quality of care were mentioned, with one review describing the environment as "dirty and ghetto."
- Some reviews highlight negative experiences, including residents being left unattended, not receiving proper medication, and being talked down to by staff.
- However, there are positive reviews as well. One mentions a loving environment where the staff is described as pleasant, caring, and respectful, contributing to a resident's reluctance to leave.
- Another positive review praises the facility for its cleanliness, upbeat atmosphere, and professional staff, noting that the therapy provided is thorough.
- Kentmere is specifically mentioned in a couple of reviews as an exceptional facility with caring staff, engaging activities, and efficient management. It is noted for its memory care floor that offers a communal space for residents to interact.
- Some reviews appreciate the efforts made to accommodate residents with specific needs, such as rearranging rooms to prevent falls and providing good physical therapy.
- There are mentions of the facility being visually appealing and having friendly staff, but concerns about being short-staffed and not accommodating special diets were also raised.
Overall, the reviews present a mixed picture, with some expressing serious concerns about the care and management of the facility, while others highlight positive experiences and commend the staff for their dedication and professionalism.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 106
Total current residents: 91
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $63544
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-12-05 | 2019-01-02 | F | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2018-12-05 | 2019-01-02 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-09 | 2022-01-07 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2021-12-09 | 2022-01-07 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-12-09 | 2022-01-07 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-12-09 | 2022-01-07 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-12-09 | 2022-01-07 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-09 | 2022-01-07 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2021-12-09 | 2022-01-07 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-12-09 | 2022-01-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-12-09 | 2022-01-07 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-12-09 | 2022-01-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-12-09 | 2022-01-07 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2021-12-09 | 2022-01-07 | K | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-25 | 2022-06-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-04-25 | 2022-04-06 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2022-04-25 | 2022-06-03 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-12-09 | 2022-01-07 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-12-09 | 2022-01-07 | E | Resident Rights Deficiencies | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. |
| 2021-12-09 | 2022-01-07 | E | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2021-08-26 | 2021-09-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-08-26 | 2021-09-30 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-08-26 | 2021-09-30 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-21 | 2020-03-09 | F | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2020-01-21 | 2020-03-09 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-21 | 2020-03-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-01-21 | 2020-02-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-01-21 | 2020-03-09 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-01-21 | 2020-03-09 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-01-21 | 2020-03-09 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-01-21 | 2020-03-09 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-10-13 | 2020-11-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-12-06 | 2019-01-24 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-12-06 | 2019-01-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-12-06 | 2019-01-24 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-12-06 | 2019-01-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-12-06 | 2019-01-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-12-06 | 2019-01-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-12-06 | 2019-01-24 | K | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2018-12-06 | 2019-01-24 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-12-06 | 2019-01-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-12-06 | 2019-01-24 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-12-06 | 2019-01-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-12-06 | 2019-01-24 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2018-12-06 | 2019-01-24 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2018-12-06 | 2019-01-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-06 | $212,428 |
| 2020-01-21 | $13,905 |
| 2021-08-26 | $6,500 |
| 2021-09-06 | $650 |
| 2021-12-09 | $42,023 |
| 2022-04-25 | $14,372 |
What is in the Neighborhood
- The closest city is Wilmington which is 1.4 miles away and has a population of 71,948 (large town).
- The average income is $141,221, which is very high compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 34
- Average Temperature: 58.1
- Day Breakdown: The area gets 159 days of rain, 21 days of snow and 183 days of sun
- Precipitation: 2.8 inches a year
- The median age is 36.4 years old, high compared to other cities.
- 4.26% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 4.64% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 58% Black or African-American, 7% Hispanic or Latino, and 31% White.
- The crime rate is 11.05 per 100 people which is very high compared to other cities.
- Violent Crime: 2.88 incidents per 100 people
- Property Crime: 5.83 incidents per 100 people
- Drug-Related Crime: 0.98 incidents per 100 people
- The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
- Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Acme
0.3 miles awaySave-A-Lot
1.3 miles awayFresh Grocer
1.3 miles awayBrown Bag
1.5 miles awayFood Lion
2.8 miles awayTransportation
Wilmington
1.8 miles awayClaymont
6.3 miles awayBus Stations
Wilmington Greyhound Terminal
1.8 miles away4
1.9 miles away2;35
2.0 miles awayDART Bus Stop
4.7 miles away22;25
5.1 miles awayBanks
Citizens Bank
0.3 miles awayArtisans’ Bank
1.3 miles awaySantander Consumer Bank
1.4 miles awayBank of America Financial Center
2.0 miles awayWSFS
2.0 miles awayHospitals
Saint Francis Healthcare
0.8 miles awayNemours/Alfred I. duPont Hospital for Children
1.1 miles awayVeterans Affairs Medical Center Wilmington
2.7 miles awayDelaware Psychiatric Center
4.0 miles awayRockford Center: Gupta Saurabh MD
6.9 miles awayPharmacies
CVS Pharmacy
0.7 miles awayRite Aid
1.3 miles awayMarket Street Pharmacy
1.3 miles awayWalgreens
1.6 miles awayWalmart Pharmacy
3.6 miles awayDentists
Wahl Family Dentistry
2.0 miles awayKirkwood Dental
4.3 miles awayDr. Albert Turk, D.M.D.
5.9 miles awayCentre for Cosmetic Dentistry
6.5 miles awaySwiatek Orthodontics
6.6 miles awayParks
Brandywine Park
0.0 miles awayKentmere Parkway
0.0 miles awayJ.D. Holden III Bird Sanctuary
0.2 miles awayHolden Parkway
0.3 miles awayHolden Park
0.3 miles awayPlaces of Worship
Saint Anthony of Padua Roman Catholic Church
0.7 miles awayTrinity Episcopal Church
0.9 miles awayGrace United Methodist Church
1.2 miles awaySt. John's Episcopal Church
1.3 miles awayBrandywine Community United Methodist Church
1.3 miles awayShopping
Independence Mall
1.6 miles awayConcord Mall
4.2 miles awayChristiana Mall
7.4 miles awayShoppes at Buena Vista
8.3 miles awayConcordville Town Center
8.5 miles awayCulture
Grand Opera House
1.4 miles awayWorld Cafe Live
1.5 miles awayStation Gallery
2.1 miles awayWilmington Drama League
2.1 miles awayArden Gild Hall
5.1 miles awayRestaurants
Gallucio's
0.1 miles awaySouthEast Kitchen
0.2 miles awayHolden Speakeasy
0.2 miles awayIsland Fin
0.3 miles awayGianni's Pizza
0.3 miles awayGet exact pricing & check availability
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