📞 Call for pricing and availability: (800) 780-8101

Birch Pointe Health And Rehabilitation

3705 S Jefferson Ave, Springfield, MO 65807

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(417) 889-0773

Estimated Pricing

Studio
Estimated $6,478

Price Comparison

  • Average City Price: $6,537
  • Average State Price: $6,786
  • Average National Price: $5,673


  • Birch Pointe Health And Rehabilitation Description

    BirchPointe in Springfield specializes in providing short-term transitional services, long-term care services, and dementia care services. If you or a loved one needs short-term rehabilitation to accelerate recovery and get them back on their feet, needs a long-term care setting, or needs a comfortable, home-like environment with support from a specialized team trained in memory care, BirchPointe is here to help.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Springfield

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Springfield

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Springfield


    Community Reviews

    7
    Birch Pointe Health And Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 46 reviews across the web

    Ranking

  • Ranking in City: 34 out of 45 communities in Springfield
  • Ranking in State: 576 out of 891 communities in MO
  • Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Birch Pointe reveal a mixed bag of experiences, ranging from highly negative to very positive. Some reviewers express extreme dissatisfaction, citing neglect, poor communication, and inadequate care. Complaints include unresponsive staff, severe dehydration, untreated bed sores, and a lack of basic amenities such as water and pillows. One reviewer mentioned a family member being advised to use a diaper instead of being assisted to the bathroom, and another highlighted issues with medication management upon transfer.

    On the other hand, several reviews praise the facility, particularly highlighting the therapy and rehab department, the cleanliness of the facility, and the caring nature of some staff members. Positive experiences mention effective therapy, a welcoming environment, and attentive care from specific staff members. Some employees also share their satisfaction with working at Birch Pointe, citing a supportive management team and a rewarding work environment focused on resident care.

    However, the majority of negative reviews raise serious concerns about the level of care and attention to residents' needs, with some suggesting negligence and a lack of compassion from certain staff members. In contrast, positive reviews often focus on the facility's amenities, the professionalism of the therapy team, and the efforts of individual staff members who go above and beyond.

    It's clear that experiences at Birch Pointe vary widely, with some residents and their families feeling well-cared-for and others feeling neglected. Prospective residents and their families are encouraged to consider these varied experiences and conduct thorough research, including facility visits and discussions with staff, before making a decision.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    24-hour skilled nursing care

    Specialized care plans

    Therapy gym

    Medication management

    Wound care

    Hospice and Palliative care


    Services

    Medicare

    Medicaid

    Private insurance

    HMOs

    Private-pay residents

    Additional Services


    Activities

    Specialized activity/recreational programs

    Outdoor courtyards with walking paths

    Activity Programs

    Recreational programs

    Activities program

    Engaging activities


    Community Amenities

    Covered patios with seating

    Beautiful covered entry and lobby

    Beauty salon

    Day spa

    Outdoor courtyards

    Lobby


    Room Amenities

    18 private Medicare suites with private bath and shower

    Residential living spaces

    Private bath

    Wi-Fi services

    Homelike atmosphere

    Home-like environment


    Dining

    Dining/Living areas

    Private dining areas

    Nutrition and hydration programs

    Bistro


    Transportation

    Transportation to appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Dec. 28, 2017
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 106
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 14
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $23693


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-06-02 2021-07-17 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-06-02 2021-07-17 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-06-02 2021-07-17 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-06-02 2021-07-17 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-10-01 2019-11-20 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Fines

    Fine Date Fine Amount
    2021-06-02 $6,500
    2022-05-20 $17,193
    2022-05-20 $26,450

    What is in the Neighborhood

    General Area Overview
    • The closest city is Springfield which is 4.7 miles away and has a population of 166,810 (small city).
    • The average income is $43,740, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 36
      • Average Temperature: 59.3
      • Day Breakdown: The area gets 169 days of rain, 18 days of snow and 177 days of sun
      • Precipitation: 2.9 inches a year

    Demographic Overview
    • The median age is 34.1 years old, low compared to other cities.
    • 7.37% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 4.66% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 4% Hispanic or Latino, and 85% White.

    Health and Safety Overview
    • The crime rate is 11.22 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.98 incidents per 100 people
      • Property Crime: 5.71 incidents per 100 people
      • Drug-Related Crime: 1.0 incidents per 100 people
    • The average life expectancy in zip code is 77.06 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 137.0, Moderate Days 44.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.6 miles away
    Walmart Neighborhood Market
    0.9 miles away
    MJ's Market & Deli
    1.0 miles away
    Aldi
    1.0 miles away
    Food 4 Less
    1.0 miles away

    None Found

    None Found

    Banks

    Wood & Huston Bank
    0.2 miles away
    U.S. Bank Branch
    0.2 miles away
    Metro Credit Union
    0.2 miles away
    The Bank of Missouri
    0.3 miles away
    Simmons Bank
    0.4 miles away

    Hospitals

    Cox Medical Center South
    0.5 miles away
    Select Speciality Hospital
    1.4 miles away
    Mercy Hospital Springfield
    2.1 miles away
    Mercy Orthopedic Hospital Springfield
    4.5 miles away
    Cox North Hospital
    5.3 miles away

    Pharmacies

    CVS Pharmacy
    0.9 miles away
    Walgreens
    1.0 miles away
    Grove Pharmacy
    1.2 miles away
    Family Pharmacy
    1.3 miles away
    Lawrence Drug & Compounding Lab
    1.4 miles away

    Dentists

    Dental E.R.
    0.1 miles away
    Kay Knipschild DDS
    0.2 miles away
    Lifestyle Dental
    0.2 miles away
    Parkcrest Dental Group
    0.5 miles away
    Best Impressions Family Dentistry
    0.8 miles away

    Parks

    Twelve Oaks Park
    0.6 miles away
    Sanford Park
    0.9 miles away
    Champion Park
    1.5 miles away
    McDaniel Park
    1.5 miles away
    Meador Park
    1.7 miles away

    None Found

    None Found

    Culture

    Fresh
    4.1 miles away
    Transformation Gallery & Tattoo
    4.1 miles away
    Formed Gallery
    4.1 miles away
    The Landers
    4.2 miles away
    Randy Bacon Photography
    4.3 miles away

    Restaurants

    City Butcher and Barbecue
    0.1 miles away
    Cielito Lindo
    0.3 miles away
    Bair's All-American Sports Grill
    0.3 miles away
    Jimmy's Egg
    0.3 miles away
    Lucy's Chinese Food
    0.5 miles away

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    Google map of Birch Pointe Health And Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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