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Apple Rehab West Haven
308 Savin Avenue, West Haven, CT 06516
For Pricing & Availability
(800) 780-8101To Reach a Resident
(203) 932-6411Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in West Haven
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility present a mixed picture, with some highlighting excellent care and others pointing out significant concerns. Positive comments often mention the cleanliness of the facility, the attentiveness and professionalism of the nursing staff, and the overall welcoming environment. Many reviewers appreciate the efforts made to address resident and family concerns, and some have given the facility their highest recommendation based on their experiences.
However, there are several critical reviews that raise serious issues. Complaints include a lack of communication from administrative staff, particularly in instances of resident falls or health issues, and rudeness from the receptionist. Some reviewers have experienced or observed neglect, such as residents being left in soiled diapers for extended periods, inedible food, and inadequate hydration. There are also reports of the facility being unclean and smelling of urine, with personal belongings not being properly cared for.
Discharge processes and the handling of care transitions have also been criticized, with families feeling rushed and not adequately supported. In one case, a resident was sent home without proper follow-up care, leading to a return to the hospital. Another review mentions a job applicant's negative experience with the facility's professionalism during the hiring process.
Despite these concerns, some reviews praise specific staff members for their dedication and care, suggesting that experiences can vary significantly within the facility. Overall, the reviews suggest that while some aspects of care and service are commendable, there are significant areas that require improvement to ensure the well-being and dignity of all residents.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 15, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 90
Total current residents: 82
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $84600
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-10-12 | 2021-12-01 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-10-12 | 2021-12-01 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-10-12 | 2021-12-01 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-05-29 | 2019-07-15 | D | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2019-05-29 | 2019-07-15 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-04-03 | 2018-07-13 | E | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-04-03 | 2018-04-27 | E | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-04-03 | 2018-07-13 | E | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2018-04-03 | 2018-04-27 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-04-03 | 2018-04-27 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-04-03 | 2018-04-27 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-04-03 | 2018-04-27 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-04-03 | 2018-04-27 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-25 | 2023-06-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-04-25 | 2023-06-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-04-25 | 2023-06-06 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-04-25 | 2023-06-06 | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-08-23 | 2022-10-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-10-20 | 2021-12-30 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-10-20 | 2021-12-30 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2021-10-20 | 2021-12-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-20 | 2021-12-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-10-20 | 2021-12-30 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-10-20 | 2021-12-30 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2021-10-20 | 2021-12-30 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-08 | 2022-07-21 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-06-08 | 2022-07-21 | D | Resident Assessment and Care Planning Deficiencies | Provide care by qualified persons according to each resident's written plan of care. |
| 2022-06-08 | 2022-07-21 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-02-22 | 2022-03-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-20 | 2021-12-30 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-10-20 | 2021-12-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-05-24 | 2019-07-05 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-05-24 | 2019-07-05 | C | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| 2019-05-24 | 2019-07-05 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-05-24 | 2019-07-05 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-05-24 | 2019-06-25 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-05-24 | 2019-07-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-05-24 | 2019-07-05 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-24 | 2019-07-05 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-05-24 | 2019-06-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-05-24 | 2019-07-05 | B | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-05-24 | 2019-07-05 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2019-05-24 | 2019-07-05 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-10-20 | 2020-12-04 | D | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2020-09-08 | 2020-09-25 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-10-20 | 2020-12-04 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-10-20 | 2020-12-04 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-04-09 | 2018-05-21 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-04-09 | 2018-05-21 | E | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2018-04-09 | 2018-05-21 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-04-09 | 2018-05-21 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-05-24 | $15,315 |
| 2020-06-08 | $650 |
| 2020-07-05 | $5,529 |
| 2020-07-05 | $5,000 |
| 2021-10-20 | $69,600 |
| 2021-10-20 | $15,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-04-09 | 4 |
What is in the Neighborhood
- The closest city is West Haven which is 0.7 miles away and has a population of 54,927 (large town).
- The average income is $53,577, which is low compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 33
- Average Temperature: 54.9
- Day Breakdown: The area gets 156 days of rain, 25 days of snow and 182 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 4.07 per 100 people which is average compared to other cities.
- Violent Crime: 0.71 incidents per 100 people
- Property Crime: 2.69 incidents per 100 people
- Drug-Related Crime: 0.34 incidents per 100 people
- The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
- Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
0.8 miles awayAldi
1.5 miles awaySam's Club
2.0 miles awayShopRite
2.0 miles awayMillion Asian Market
3.3 miles awayTransportation
West Haven
0.9 miles awayNew Haven Union Station
2.9 miles awayBus Stations
800 West Campus Drive
1.9 miles awayCongress & West
2.7 miles awayAmistad/Cedar
2.9 miles awayBoyer Center/Hope
3.0 miles awayLEPH/60 College
3.1 miles awayBanks
Wells Fargo
0.9 miles awayTD Bank
2.4 miles awayConnex Credit Union
2.4 miles awayCitizens Bank
2.5 miles awayChase
2.6 miles awayHospitals
Veterans Administration Medical Center
1.5 miles awayYale New Haven Psychiatric Hospital
3.0 miles awayYale New Haven Hospital
3.1 miles awayYale New Haven Children's Hospital
3.1 miles awayConnecticut Mental Health Center
3.1 miles awayPharmacies
Rite Aid
1.3 miles awayWalgreens
2.2 miles awayCVS Pharmacy
2.7 miles awayBarney's Pharmacy
2.7 miles awayChapel Street Pharmacy
3.5 miles awayDentists
Shoreline
0.8 miles awayAspen Dental
1.3 miles awayDental Smiles
2.3 miles awayOrthodontics
2.3 miles awayBilous Orthodontics
2.5 miles awayParks
Painter Park
0.3 miles awaySavin Rock Park
0.4 miles awayKen Strong Stadium
0.5 miles awayRay Park
0.5 miles awayBradley Point Park
0.5 miles awayNone Found
Shopping
Connecticut Post Mall
4.5 miles awayKings Acres
9.6 miles awayHawley Lane Mall
10.6 miles awayWestfield Trumbull
14.4 miles awayBrass Mill Center
20.1 miles awayCulture
Long Wharf Theatre
2.8 miles awayMary Harkness Auditorium
3.1 miles awayShubert Performing Arts Center
3.4 miles awayYale Repertory Theater
3.4 miles awayIseman Theater
3.4 miles awayRestaurants
Jimmies of Savin Rock
0.4 miles awayTurk's Seafood Resturant of Savin Rock
0.4 miles awayStowe's Seafood
0.5 miles awayChick's Drive-In
0.8 miles awayGeorgie’s Diner
0.9 miles awayGet exact pricing & check availability
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