📞 Call for pricing and availability: (800) 780-8101

Altenheim Family-First Senior Living

3525 E Hanna Ave, Indianapolis, IN 46237

Independent Living Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(317) 788-4261

Estimated Pricing

Studio
Estimated $1,919
One Bedroom
Estimated $2,417
Two Bedroom
Estimated $2,973

Price Comparison

  • Average City Price: $2,504
  • Average State Price: $3,023
  • Average National Price: $4,181


  • Altenheim Family-First Senior Living Description

    You’ll love where you live at Altenheim. With 32 beautiful acres in the Beech Grove area, it’s a senior living community that feels different than all the rest. Friends become family. Memories are made. New paths are discovered. Your adventure awaits at Altenheim.
    An escape in your very own back yard. Perfectly situated in the Beech Grove area. It’s close to family. Close to friends. Placed thoughtfully in the community you’ve grown to love.
    What type of experience are you looking for? From independent living, assisted living, rehabilitation or long term care, Altenheim is a full-service campus. We’ll help tailor an experience to your precise needs because every resident is searching for that perfect experience. Let us help you find yours.
    Never miss a thing. Take a look at our events and activities on campus. There’s always something going on, so plan out your schedule. It’s your one stop for all things happening at Altenheim.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Indianapolis

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Indianapolis

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Indianapolis

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Indianapolis

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Indianapolis


    Community Reviews

    5.6
    Altenheim Family-First Senior Living
    Based on My Caring Plan's proprietary scoring, including 73 reviews across the web

    Ranking

  • Ranking in City: 96 out of 106 communities in Indianapolis
  • Ranking in State: 782 out of 838 communities in IN
  • Food and Dining B

    Activities B

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B


    Employee Reviews

    7.4
    CarDon and Associates
    Based on My Caring Plan's proprietary scoring, including 784 reviews across the web

    The following insights are from employees that work in Indiana

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Many reviewers express extreme dissatisfaction with the level of care and professionalism at the facility, citing instances of neglect, unresponsiveness to patient needs, and unprofessional staff behavior.
    • Common complaints include loud environments, poor food quality, lost personal items, lack of proper medication management, and inadequate hygiene practices.
    • Several reviews mention specific concerns such as patients being ignored, left without assistance for extended periods, and receiving inadequate rehabilitation services.
    • Some reviewers report serious incidents where the health and safety of residents were compromised, including cases where emergency medical attention was required due to the facility's negligence.
    • A few positive comments are made about the kindness and helpfulness of some staff members, but these are vastly outnumbered by negative experiences.
    • Many reviewers advise against placing loved ones in the facility, with some suggesting that the issues are severe enough to warrant investigation or closure by state authorities.

    Overall Impression:

    The overwhelming majority of reviews paint a concerning picture of the facility's ability to provide adequate care and support to its residents. The negative experiences shared by many suggest systemic issues with staff behavior, facility management, and patient care practices.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Nursing services available 24 hours a day

    Onsite wellness clinic services

    Physical, speech, occupational and respiratory therapies

    Inpatient and outpatient short-term rehabilitation

    Dental and podiatry services arranged

    Assessment and development of personalized care plan


    Services

    Additional care services by professional, trained staff

    Personal laundry service

    Beauty salon/barber shop services

    Social and support services including assistance with insurance


    Activities

    Social, cultural, and educational programs and activities

    Scheduled transportation for outings and medical appointments

    Resident centered activities and programs

    Community activity center

    Game areas

    Daily planned activities and programs


    Community Amenities

    All apartment, community and grounds maintenance

    Weekly housekeeping and flat linen service

    Complimentary laundry facilities

    Welcoming lounges and living rooms

    Solarium with two-story windows opening to patio

    Chapel with organ


    Room Amenities

    Private studio or 1-bedroom apartment with private bath

    Kitchenette with microwave oven and small refrigerator

    Cable TV and all utilities included

    Individually controlled heating and air conditioning

    Smoke detectors, sprinklers and alarm system

    Emergency response system


    Dining

    Three delicious restaurant-style meals daily

    Family style meals

    Restaurant-style dining rooms

    Hydration station

    Guest meals

    One complimentary meal per day


    Transportation

    Scheduled transportation

    Unscheduled transportation

    Lighted parking



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 4
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Oct. 22, 1980
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 87
    Total current residents: 84
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 6
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $1645


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-22 2023-07-10 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2023-06-22 2023-07-10 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-06-22 2023-07-10 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-06-22 2023-07-10 E Egress Deficiencies Have exits that are accessible at all times.
    2023-06-22 2023-07-10 F Egress Deficiencies Install proper backup exit lighting.
    2023-06-22 2023-07-10 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2023-06-22 2023-07-10 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-06-22 2023-07-10 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-06-22 2023-07-10 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-06-22 2023-07-10 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2023-06-22 2023-07-10 E Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2023-06-22 2023-07-10 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-06-22 2023-07-10 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2023-06-22 2023-07-10 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    2022-08-15 2022-09-02 C Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-08-15 2022-09-02 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-08-15 2022-09-02 E Construction Deficiencies Use approved construction type or materials.
    2022-08-15 2022-09-02 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-08-15 2022-09-02 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-08-15 2022-09-02 D Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2022-08-15 2022-09-02 E Egress Deficiencies Install proper backup exit lighting.
    2022-08-15 2022-09-02 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-08-15 2022-09-02 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-08-15 2022-09-02 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-15 2022-09-02 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-08-15 2022-09-02 E Smoke Deficiencies Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    2022-08-15 2022-09-02 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-08-15 2022-09-02 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-08-15 2022-09-02 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-08-15 2022-09-02 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-08-15 2022-09-02 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-08-15 2022-09-02 E Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2022-08-15 2022-09-02 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-08-15 2022-09-02 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-01-13 2020-02-19 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2020-01-13 2020-02-19 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-01-13 2020-02-19 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-13 2020-02-19 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-01-13 2020-02-19 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-01-13 2020-02-19 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-01-13 2020-02-19 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-13 2020-02-19 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-31 2023-02-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2023-06-07 2023-06-21 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-06-07 2023-06-21 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-03-04 2022-03-24 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-08-30 2021-09-17 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-14 2022-08-05 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-07-14 2022-08-05 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-07-14 2022-08-05 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-07-14 2022-08-05 E Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2022-07-14 2022-08-05 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-07-14 2022-08-05 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2019-10-25 2019-11-19 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-10-25 2019-11-19 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-10-25 2019-11-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-25 2019-11-19 C Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2022-01-24 $658
    2022-03-14 $987

    What is in the Neighborhood

    General Area Overview
    • The closest city is Beech Grove which is 1.3 miles away and has a population of 14,548 (small town).
    • The average income is $66,170, which is high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 31
      • Average Temperature: 55.8
      • Day Breakdown: The area gets 170 days of rain, 27 days of snow and 166 days of sun
      • Precipitation: 2.6 inches a year

    Demographic Overview
    • The median age is 34.1 years old, low compared to other cities.
    • 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 8.54% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 27% Black or African-American, 8% Hispanic or Latino, and 59% White.

    Health and Safety Overview
    • The crime rate is 7.35 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.35 incidents per 100 people
      • Property Crime: 3.57 incidents per 100 people
      • Drug-Related Crime: 0.5 incidents per 100 people
    • The average life expectancy in zip code is 75.01 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 8.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Neighborhood Market
    0.8 miles away
    Walmart Supercenter
    1.1 miles away
    ALDI
    2.6 miles away
    Safeway
    2.8 miles away
    Meijer
    3.3 miles away

    None Found

    Bus Stations

    Red Line BRT: UIndy Station
    1.8 miles away
    Red Line BRT: SB Troy Avenue Station
    2.1 miles away
    Red Line BRT: NB Troy Avenue Station
    2.1 miles away
    Red Line BRT: NB Garfield Park Station
    2.4 miles away
    Red Line BRT: SB Garfield Park Station
    2.4 miles away

    Banks

    American Crypto ATM
    1.4 miles away
    Fifth Third Bank
    1.8 miles away
    Chase
    3.6 miles away
    PNC Bank
    3.6 miles away
    Citgo Gas Station Bitcoin ATM
    3.8 miles away

    Hospitals

    University of Indianapolis Health Pavilion
    1.3 miles away
    Franciscan Health Indianapolis
    4.1 miles away
    Community Hospital South
    4.8 miles away
    Community Hospital East
    5.6 miles away
    IU Health University Hospital
    6.0 miles away

    Pharmacies

    CVS Pharmacy
    5.1 miles away
    Kroger Pharmacy
    5.5 miles away
    Walgreens
    5.8 miles away
    CVS
    8.2 miles away

    Dentists

    Amazing Family Dental
    2.5 miles away
    Westend Dental
    3.4 miles away
    Hall Family Dentistry
    3.5 miles away
    Fountain Square Dental Clinic
    3.6 miles away
    Heller, Phillips N, DDS
    3.9 miles away

    Parks

    Beech Grove
    0.5 miles away
    Sarah T. Bolton Park
    0.6 miles away
    Hartman Park
    0.6 miles away
    Don Challis Park
    0.8 miles away
    Southside Park
    1.0 miles away

    Places of Worship

    Italian Prisoner of War Chapel
    23.0 miles away

    Shopping

    Circle Center Mall
    4.8 miles away
    Greenwood Park Mall
    5.1 miles away
    Washington Square Mall
    7.9 miles away
    Speedway Shopping Center
    10.2 miles away
    Lafayette Square Mall
    10.7 miles away

    Culture

    Ransburg Auditorium
    1.6 miles away
    Christel DeHaan Fine Arts Center
    1.6 miles away
    Tube Factory Artspace
    2.3 miles away
    Listen Hear
    2.4 miles away
    McCallister Center
    2.7 miles away

    Restaurants

    Fujiyama Steak House of Japan
    1.4 miles away
    Books and Brews
    1.8 miles away
    Tandoori Flame
    2.4 miles away
    Sabor Latino
    2.4 miles away
    Taqueria Valeria
    2.5 miles away

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    Google map of Altenheim Family-First Senior Living

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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