Grand Brook Memory Care Of Greenwood, In

Sherrie Pearson Smith

2021-10-03

Grand Brook has been since day one and continues to be the biggest blessing for my mom and me. The caregivers and staff are angels on earth. My mom has been at Grand Brook Memory Care of Greenwood for almost 18 months. Grand Brook is the best place with the best people to give Mom what she needs and to give me peace of mind as well. They are so attentive, caring, and responsive. I absolutely cannot put into words how much love and respect I have for everyone there. I have not regretted my decision to move Mom into the Grand Brook family one time in the last 18 months!

Judy Scott

2019-11-28

You have to see for yourself!

Rebecca Johnson

2021-05-01

Warning: this is long ... but it’s important!Five stars is not enough! At the time we needed Grand Brook for our Mother, we were not new to care facilities. As her dementia progressed, we proceeded through an assisted living facility, then another assisted living facility that was more geared toward dementia, and then finally memory care. We are a very involved family, and are fortunate that Mom was well cared for at every facility ... until she got to memory care. We had moved her to a well-recommended facility, and were assured they could meet all of her needs. The reality was quite different. After a string of very serious safety concerns, it was glaringly evident that we needed to move her, and quickly. Grand Brook was a newly opened facility, so we decided to talk to them. Their immediate concern was OUR MOM. Not money, not how much staff would be required for her care, just simply that they firmly felt that they could not only meet all of her medical and physical needs, but also all of her “personal” needs ... picking cute outfits, jewelry, food likes and dislikes, etc. They were acutely aware that we had grave concerns about her current safety, and they were able to get her entry to Grand Brook “fast tracked”. She was moved in and settled within 48 hours. Mom lived at Grand Brook for 4 months before she passed away, and Grand Brook lived up to every promise they made to us, and beyond!

Rick

2021-01-01

Discovering the onset of our mother's memory problems was a completely unexpected event. When we were advised that Mom would need full-time care we scrambled to learn about our options. In the course of visiting different facilities we learned that stability would be a difficult thing to find. Service was uneven in many memory care facilities and staff turnover tended to be high. Most families said that it required constant vigilance by the family to ensure that their loved one received the proper care. Therefore, we are so grateful that Grand Brook Memory Care of Greenwood has proven the exception to the rule. The staff is professional, well-trained, steady, and - most of all - they genuinely care for our Mom and treat her as one of their own. Although her condition is a progressive one, we still see ways in which she thrives because of the daily and focused attention she receives from the people at Grand Brook. Obviously, the recent restrictions put on care facilities due to COVID has been an additional challenge for the GB staff, something they have managed with a conscientious grace. We highly recommend Grand Brook Memory Care of Greenwood.

Debra Hillenburg

2021-01-01

After moving my 98 year old mother twice in a matter of 30 days, we have finally found such a wonderful place for her to enjoy herself. She is happy and content and is so well taken care of. The staff at Grand Brook go the extra mile to make each day filled with happiness for their residents. I would highly recommend this facility to anyone who is considering a memory care home for their loved one.

Angel Sullivan

2021-01-01

STOP! If you are reading reviews and searching for a memory care facility for your loved one then please take the time to read this. Our mother had Alzheimer’s/dementia just like her mother and sister’s before her. I’m not going to go into detail about our experiences at other facilities but by the time I got to Grand Brook and met Jim I was pretty jaded by all of it. The first time I met with Jim I wouldn’t even give him any information! I was tired of the prior marketing spiels and to be honest, they quickly failed to live up to it. I toured the Grand Brook building and it had only been open a few months so it was very beautiful but I was past that. While we did want nice surroundings for our mother it’s the people inside that make or break a place. Remember, we were very seasoned and jaded by this point!So to make a long story short we did our research and talked to other children of residents and they all had great things to say. We ended up moving mom to Grand Brook and we were so happy And grateful with the care she received. When we moved her in we kept seeing different employees from other facilities that were our favorites!Unfortunately, our mother only lived there for 4 months before she passed away very peacefully. We will be eternally grateful for the care she received during her last few months.The director, nurses, CNA’s and all the employees were so kind and caring. Sometimes it’s hard to see what our loved ones ‘used’ to be like before this horrible disease. They got it! We were a very involved family and they never made us feel like they didn’t want us there. Every facility will have hiccups now and then but I felt things were dealt with quickly and fairly. Although our mother is no longer there I’m anxious for COVID to be over so we can go in and see everyone!

Frank

2020-01-01

I am so blessed to be apart of the Grand Brook Family! This team at Greenwood is the most amazing team I have EVER had the privilege of working with. The CNAs are not ur typical caregivers they go above and beyond in everything they do. We have the cream of the crop! Our life enrichment manager is a new Graduate of Ball State and brings a lot of education regarding dementia. We focus on sensory, touch and all the activities the residents used to love. We focus on there needs even if it is sitting holding their hand. Yes our staff sits and holds hands with them. Yes we have a beautiful building but it takes more than just beauty, it takes dedicated individuals that makes us stand out! We are different than most communities. Our staff receives 24 hours of dementia training upon hire and ongoing education is provided. We at Grand Brook Greenwood have a family concept, not only with our residents, but their families and each other. I have been in the Healthcare field for 30+ years and have always wanted a place to work that everyone supported each other, dream job? Maybe, but we have it and it shows with our care. It makes a difference! We have seen our residents come to us sad and depressed to watching them laugh, smile and even communicate more. Do I believe we are the best! I know we are the best!

Cathy Toole

2020-01-01

There are no words to express how wonderful Grand Brook is. Beyond the beautiful and welcoming building, the staff is amazing! From the moment we decided to make Grand Brook home for Mom, everything has exceeded expectations. The caregivers are first-rate, compassionate, and professional. In difficult and challenging circumstances, the staff at Grand Brook nursed Mom back to health and her smile has returned. Grand Brook has become family, and I would recommend Grand Brook without hesitation - the best decision we have ever made!

Cyndi Bevers

2020-01-01

This place is amazing. Beautifully designed with an open atmosphere. The staff is delightful, cheerful and supportive. The care they have given my dad surpasses my expectations. The food there is excellent. Healthy and delicious. My dad's mental state has improved tremendously in such a short time. He is always smiling, laughing and singing. Such a wonderful change for him. I cannot say enough good things about Grand Brook. I felt as though I was in a world all alone, struggling to do the best for my dad, and they have become the best support team you could ask for.