Wynfield Park Health And Rehabilitation

Summary of Reviews:

• Several reviews express significant concerns about the facility, including reports of unprofessional and rude staff, negligence, and inadequate patient care leading to serious incidents such as falls and hospitalizations.
• Issues of verbal abuse, racism, and neglect towards residents have been mentioned, with some staff reportedly boasting about lack of consequences for their actions.
• There are complaints about the facility's hygiene and maintenance, including a reported roach problem and inadequate daily care routines for residents.
• Communication with management and obtaining medical records or incident reports appears to be challenging, with some reviewers highlighting difficulties in contacting staff or receiving necessary information.
• However, there are also positive reviews praising the facility for its caring staff, clean environment, and the quality of care provided to some residents. These reviews mention visible improvements in the health and well-being of their loved ones.
• One review specifically thanks the facility for the significant positive change observed in a family member after a short stay, attributing it to the patience and loving care provided by the staff.
• Another positive aspect noted is the facility's effort to accommodate and provide excellent healthcare and rehabilitation, with some family members expressing gratitude for the care their relatives received.
• Active involvement of family members in the care process, including frequent visits and participation in care plan meetings, is highlighted as crucial for ensuring the well-being of residents.

In summary, while there are several concerning reports about the facility's care quality and staff behavior, there are also accounts of positive experiences and improvements in resident care. Prospective clients are advised to thoroughly research and consider these mixed reviews when making decisions about care for their loved ones.