📞 Call for pricing and availability: (800) 780-8101

Winter Haven Health And Rehabilitation Center

202 Ave O Ne, Winter Haven, FL 33880

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(863) 293-3103

Estimated Pricing

Studio
Estimated $5,657

Price Comparison

  • Average City Price: $5,705
  • Average State Price: $6,293
  • Average National Price: $7,508


  • Winter Haven Health And Rehabilitation Center Description

    Winter Haven Health And Rehabilitation Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Winter Haven, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.2 out of 10 making it the 17th highest rated community in the city out of 17 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Winter Haven

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Winter Haven


    Community Reviews

    4.3
    Winter Haven Health And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 39 reviews across the web

    Ranking

  • Ranking in City: 18 out of 18 communities in Winter Haven
  • Ranking in State: 2212 out of 2240 communities in FL
  • Food and Dining D

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Winter Haven Health and Rehab Center paint a concerning picture of the facility, with numerous accounts of neglect, unprofessional behavior, and unsanitary conditions. Several reviewers have reported instances of patients being ignored, left in unsanitary conditions, and not receiving proper medical care or medication. Complaints about the food being cold and not suitable for diabetic patients, as well as a pervasive smell of urine throughout the facility, have been mentioned multiple times.

    On the other hand, there are a few positive reviews that commend the kindness and professionalism of some staff members, the cleanliness of the facility, and the quality of the rehabilitation services provided. These reviews highlight the caring and compassionate nature of the nursing and support staff, the effectiveness of the therapy, and the overall cleanliness maintained by the housekeeping staff.

    However, the overwhelming majority of reviews are negative, with many urging others not to place their loved ones in this facility. Issues with management, staffing, and overall care quality are recurrent themes. Some reviewers have taken drastic steps to remove their relatives from the facility due to the poor conditions and care. There are also mentions of the facility being worse than other nursing homes in the area and calls for regulatory inspection and action.

    In summary, while there are a few positive remarks about individual staff members and certain aspects of care, the majority of the feedback for Winter Haven Health and Rehab Center is overwhelmingly negative, with serious concerns raised about patient care, facility cleanliness, and management practices.


    Reviews

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    Health

    Medication Management

    24-Hour Nursing Care

    State-Of-The-Art Medical Equipment

    In-House Physician Services

    Alzheimer’s And Dementia Care

    Complete Therapy Programs


    Services

    Fall Prevention

    Joint Replacement

    Fractures

    Parkinson’s Disease

    Gait Training


    Activities

    Full Range Of Recreational Programs

    Bingo

    Music

    Art

    Recreational Programs


    Community Amenities

    In-House Beauty And Barber Services

    Housekeeping And Laundry Services


    Room Amenities

    Toileting

    Bathing

    Feeding Tubes

    Activities Of Daily Living

    Dressing


    Dining

    Three Nutritious Meals A Day

    Snacks

    A Registered Dietitian


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: June 1, 1982
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 140
    Total current residents: 109
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $13000


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-02-04 2020-03-07 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2020-02-04 2020-03-07 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-02-04 2020-03-07 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2020-02-04 2020-03-07 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-02-04 2020-03-07 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-02-04 2020-03-07 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2018-10-17 2018-11-14 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-10-17 2018-11-14 D Smoke Deficiencies Install corridor and hallway doors that block smoke.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-10-22 2021-11-21 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-10-22 2021-11-21 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-10-22 2021-11-21 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2021-10-22 2021-11-21 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-10-22 2021-11-21 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-10-22 2021-11-21 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-10-22 2021-11-21 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2020-02-07 2020-03-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-02-07 2020-03-07 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-02-07 2020-03-07 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2020-02-07 2020-03-07 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-02-07 2020-03-07 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2020-09-09 2020-10-09 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-08-05 2020-10-09 D Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2020-08-05 2020-10-09 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-10-18 2018-11-14 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-10-18 2018-11-14 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-10-18 2018-11-14 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-10-18 2018-11-14 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2019-11-07 $143,730
    2020-01-03 $9,991
    2020-08-05 $13,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Winter Haven which is 1.1 miles away and has a population of 37,689 (mid sized town).
    • The average income is $43,903, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 63
      • Average Temperature: 76.2
      • Day Breakdown: The area gets 213 days of rain and 151 days of sun
      • Precipitation: 3.0 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Publix
    0.6 miles away
    Aldi
    1.7 miles away
    Walmart Supercenter
    2.0 miles away
    Save-A-Lot
    2.1 miles away
    Harveys
    2.5 miles away

    Transportation

    Winter Haven
    2.4 miles away
    Auburndale Historic Train Depot
    4.4 miles away
    Lakeland
    13.9 miles away

    None Found

    Banks

    Chase
    0.5 miles away
    Bank of America
    1.1 miles away
    Regions Bank
    1.5 miles away
    CenterState
    1.7 miles away
    Axiom Bank
    2.0 miles away

    Hospitals

    Winter Haven Hospital
    0.4 miles away
    Bartow Regional Medical Center
    10.8 miles away
    Heart of Florida Regional Medical Center
    11.0 miles away
    Lake Wales Medical Center
    13.6 miles away
    Lakeland Regional Health Medical Center
    14.0 miles away

    Pharmacies

    CVS
    0.8 miles away
    Walgreens
    1.5 miles away
    Walmart Pharmacy
    2.0 miles away
    Walgreen's
    3.5 miles away
    Benzer Pharacy
    3.7 miles away

    Dentists

    John I. Park, DMD, PA
    1.8 miles away
    Aspen Dental
    14.4 miles away
    Quality Dental
    15.6 miles away
    Implant & Comprehensive Dentistry
    16.6 miles away
    Poinciana Dental
    18.5 miles away

    Parks

    Chain of Lakes Downtown Trailhead Park
    0.6 miles away
    Winter Haven
    0.6 miles away
    Inman Park
    0.7 miles away
    Central Park
    0.8 miles away
    Rotary Park
    0.8 miles away

    None Found

    Shopping

    Colonial Promenade
    2.0 miles away
    Southeast Plaza
    2.3 miles away
    Village Square Shopping Center
    2.6 miles away
    Eagle Ridge Mall
    8.7 miles away
    Highland City Town Center
    10.7 miles away

    Culture

    Pirates Cove Live Water Ski Show
    3.6 miles away
    Art Building
    4.5 miles away
    Lakeland Community Theatre
    13.8 miles away
    Lake Mirror Auditorium
    13.8 miles away
    Lake Mirror Amphitheatre
    13.8 miles away

    Restaurants

    Golden Wok
    0.6 miles away
    Floridino’s Italian Kitchen
    0.7 miles away
    Osaka Japanese Steak House
    1.5 miles away
    Carrabba's Italian Grill
    1.6 miles away
    Idle Zone
    1.6 miles away

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    Google map of Winter Haven Health And Rehabilitation Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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