📞 Call for pricing and availability: (800) 780-8101
Windsor Elk Grove Care And Rehabilitation Center
9461 Batey Avenue, Elk Grove, CA 95624
For Pricing & Availability
(800) 780-8101To Reach a Resident
(916) 685-9525Estimated Pricing
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Elk Grove
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Elk Grove
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Windsor, a senior living facility, present a mixed picture of experiences. Some reviewers praise the facility for its ethical, friendly, and experienced staff, highlighting the cleanliness and safety of the environment, as well as the beautiful grounds. They commend the attentive and caring nature of the nurses and the effective rehabilitation services provided, noting quicker recovery times and the allowance of pet visits, which added to the comfort of their loved ones.
However, a significant number of reviews express serious concerns about the quality of care and the facility's conditions. Complaints include severe neglect, dehydration, overmedication, incompetence, insensitivity, and unprofessionalism in admission and discharge processes. The facility is described by some as dirty, with reports of patients waiting long periods for assistance, leading to distressing situations. There are also allegations of staff failing to respond to call lights promptly and asking patients to justify their use. Concerns about the facility's cleanliness, organization, and the authenticity of its nursing credentials are mentioned, alongside dissatisfaction with the meals provided.
While there are instances of positive feedback regarding the care and environment at Windsor, the negative reviews raise significant concerns about the overall experience and quality of care at the facility. Prospective residents and their families are advised to consider these reviews carefully and conduct thorough research when making decisions about senior care options.
Reviews
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Windsor Elk Grove Care And Rehabilitation Center Videos
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Health
Services
Activities
Community Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 136
Total current residents: 115
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 13
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-11 | 2023-02-10 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-01-11 | 2023-02-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-03-08 | 2022-04-13 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-03-08 | 2022-04-13 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-03-08 | 2022-04-13 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-03-08 | 2022-04-13 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-08 | 2022-04-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-08 | 2022-04-13 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-03-08 | 2022-04-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-03-08 | 2022-04-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-07-09 | 2019-07-31 | D | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-07-09 | 2019-07-31 | D | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2019-07-09 | 2019-07-31 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-07-09 | 2019-07-31 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-07-09 | 2019-07-31 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-07-09 | 2019-07-31 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-07-09 | 2019-07-31 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-07-09 | 2019-07-31 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-07-09 | 2019-07-31 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-09 | 2019-07-31 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-07-09 | 2019-07-31 | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-07-09 | 2019-07-31 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-07-09 | 2019-07-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2019-07-09 | 2019-07-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-07-09 | 2019-07-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-07-26 | 2018-08-06 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2018-07-26 | 2018-08-06 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-07-26 | 2018-08-06 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-07-26 | 2018-08-06 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-07-26 | 2018-08-06 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-07-26 | 2018-08-06 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-07-26 | 2018-08-06 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-26 | 2023-07-10 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-04-25 | 2023-05-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-04-25 | 2023-05-15 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2023-04-05 | 2023-04-28 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2022-12-14 | 2023-01-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-10-06 | 2022-10-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-10-06 | 2022-10-27 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-03-03 | 2022-03-25 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2022-03-03 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-03-03 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-03 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-03-03 | 2022-03-25 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-03-03 | 2022-03-25 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-03-03 | 2022-03-25 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-03 | 2022-03-25 | D | Administration Deficiencies | Keep complete, dated laboratory records in the resident's record. |
| 2022-03-03 | 2022-03-25 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2022-03-03 | 2022-03-25 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-12-22 | 2022-01-11 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-10-20 | 2021-11-09 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2021-10-05 | 2021-10-17 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-24 | 2019-06-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-24 | 2019-06-20 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-05-24 | 2019-06-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-24 | 2019-06-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-05-24 | 2019-06-20 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-07-19 | 2018-08-16 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-07-19 | 2018-08-16 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2018-07-19 | 2018-08-16 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-07-19 | 2018-08-16 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-07-19 | 2018-08-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-07-19 | 2018-08-16 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2018-07-19 | 2018-08-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
What is in the Neighborhood
- The closest city is Elk Grove which is 0.7 miles away and has a population of 166,913 (small city).
- The average income is $80,788, which is high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 51
- Average Temperature: 67.8
- Day Breakdown: The area gets 69 days of rain, 0 days of snow and 295 days of sun
- Precipitation: 1.1 inches a year
- The median age is 36.1 years old, average compared to other cities.
- 4.65% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 23.18% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 30% Asian, 10% Black or African-American, 14% Hispanic or Latino, and 44% White.
- The crime rate is 2.66 per 100 people which is low compared to other cities.
- Violent Crime: 0.38 incidents per 100 people
- Property Crime: 1.64 incidents per 100 people
- Drug-Related Crime: 0.21 incidents per 100 people
- The average life expectancy in zip code is 78.72 years old, which is high compared to other zip codes.
- Air Quality: Good Days 155.0, Moderate Days 51.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Bel Air
0.5 miles awaySmart & Final
1.0 miles awaySave Mart Supermarkets
1.1 miles awayGrocery Outlet
1.7 miles awayWalmart Neighborhood Market
1.7 miles awayTransportation
Cosumnes River College
4.2 miles awayCenter Parkway
4.9 miles awayFranklin
5.9 miles awayMeadowview
7.6 miles awayFlorin
8.4 miles awayBus Stations
FlixBus Sacramento Power Inn
9.6 miles awayBanks
El Dorado Savings Bank
0.5 miles awayBank of America
0.5 miles awayRiver City Bank
0.6 miles awayChase
1.1 miles awayWells Fargo
2.4 miles awayHospitals
Kaiser Permanente
2.0 miles awayMercy Medical Plaza
2.7 miles awayEndoscopy Center of South Sacramento
4.4 miles awayMethodist Hospital of Sacramento
4.5 miles awaySierra Vista Hospital
4.8 miles awayPharmacies
CVS Pharmacy
1.4 miles awayWalgreens
2.8 miles awayRite Aid
3.2 miles awayWalgreens Store
6.5 miles awayWalmart Pharmacy
7.8 miles awayDentists
Boulevard Family Dentistry
0.7 miles awayAesthetic Family Dentistry
0.7 miles awayPleasant Grove Dental
1.0 miles awayKids Care Dental & Orthodontics
1.9 miles awayMeadowbrook Dental
2.8 miles awayParks
Hill Park
0.1 miles awayRussell Park
0.4 miles awayMendoza Park
0.4 miles awayVan Doren Park
0.5 miles awayJerry and Jeanne Strong Park
0.6 miles awayNone Found
Shopping
Market Square at Arden Fair
13.3 miles awayArden Fair Mall
13.4 miles awayCountry Club Plaza Mall
13.4 miles awayDowntown Commons
13.8 miles awayCollege Oak Plaza Business Park
17.0 miles awayCulture
Annie Peony Fine Art
0.7 miles awayno
2.3 miles awayAmphitheater
4.0 miles awayThe Guild Theater
11.2 miles awayFischbacher Fine Arts Building
11.3 miles awayRestaurants
Burger IM
0.5 miles awayBoulevard Bistro
0.6 miles awayLa Taqueria Favorita
0.6 miles awayMaharani India
0.6 miles awayRound Table Pizza
0.9 miles awayGet exact pricing & check availability
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