📞 Call for pricing and availability: (800) 780-8101
Windsor Care & Rehab
501 S Palm Ave, Palatka, FL 32177
For Pricing & Availability
(800) 780-8101To Reach a Resident
(386) 328-1472Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Palatka
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviews mention a lack of communication with staff, describing them as rude, uncaring, and evasive. There are complaints about not answering or returning calls, making it difficult for family members to stay in touch with their loved ones, especially if they do not have a cell phone.
- Some reviewers express serious concerns about neglect and suggest that the facility's conditions have led to negative outcomes for residents. There are mentions of the facility being the worst, with one reviewer stating that staff should face criminal charges for neglect.
- Complaints about the facility itself include descriptions of it being run down, with issues like root plumbing, poor air conditioning, and unclean rooms. The nursing staff is described as overworked, understaffed, and lacking respect.
Positive Reviews:
- Several reviews highlight improvements under new management, mentioning renovations and a renewed focus on resident care. The food quality, resident happiness, and staff dedication are noted positively.
- Reviewers describe the environment as home-like, with a family atmosphere and a caring, hardworking staff. The administration and rehab services receive special mention for their quality and effectiveness.
- Personal stories of satisfaction with the care provided to family members are shared, including detailed praise for the admissions process, therapy department, nursing staff, aides, and discharge planning.
- There is optimism about the facility's direction under new management, with several reviewers encouraging others to give the facility a chance, highlighting the dedication of the staff and the quality of the therapy team.
Summary:
Reviews of Radiant Nursing & Rehab are mixed, with a clear divide between negative experiences and positive feedback highlighting recent improvements. While some reviewers express significant concerns about staff behavior, facility conditions, and resident care, others note a positive turnaround under new management, praising the staff's dedication, the quality of care, and the facility's environment. Prospective residents and their families may want to consider these varied experiences and possibly visit the facility to form their own opinions.
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 65
Total current residents: 54
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $16263
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-07 | 2021-05-10 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-04-07 | 2021-05-10 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2021-04-07 | 2021-05-10 | C | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2021-04-07 | 2021-05-10 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-04-07 | 2021-05-10 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-04-07 | 2021-05-10 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-04-07 | 2021-05-10 | C | Emergency Preparedness Deficiencies | Meet the requirements of an integrated health system. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-29 | 2022-05-29 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-04-29 | 2022-05-29 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-29 | 2022-05-29 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-10-21 | 2021-11-22 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-10-21 | 2021-11-22 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2021-10-21 | 2021-11-22 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-10-21 | 2021-11-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-21 | 2021-11-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-10-07 | 2020-10-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-08 | 2021-05-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-04-08 | 2021-05-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-08 | 2021-05-10 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-04-08 | 2021-05-10 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-04-08 | 2021-05-10 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-04-08 | 2021-05-10 | D | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2021-04-08 | 2021-05-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-04-08 | 2021-05-10 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-04-08 | 2021-05-10 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-11-03 | $41,857 |
| 2019-07-09 | $282,126 |
| 2019-07-09 | $282,125 |
| 2020-10-07 | $9,750 |
| 2021-06-21 | $650 |
| 2021-06-28 | $975 |
| 2021-08-02 | $1,300 |
| 2021-08-09 | $1,638 |
| 2021-08-09 | $1,625 |
| 2021-08-16 | $1,950 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2017-11-03 | 1 |
What is in the Neighborhood
- The closest city is Palatka which is 1.4 miles away and has a population of 10,390 (small town).
- The average income is $43,312, which is very low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 60
- Average Temperature: 75.1
- Day Breakdown: The area gets 192 days of rain and 172 days of sun
- Precipitation: 1.6 inches a year
- The crime rate is 8.34 per 100 people which is very high compared to other cities.
- Violent Crime: 1.96 incidents per 100 people
- Property Crime: 3.61 incidents per 100 people
- Drug-Related Crime: 2.02 incidents per 100 people
- The average life expectancy in zip code is 74.52 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 151.0, Moderate Days 0.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.3 miles away207 Express Grocery
10.1 miles awayHitchcock's
13.3 miles awayPublix
23.3 miles awayWilliamson's Food Store
23.4 miles awayTransportation
Palatka
1.3 miles awayNone Found
Banks
Ameris Bank
1.6 miles awayCapital City Bank
10.4 miles awayBank of America
23.4 miles awayWells Fargo
23.4 miles awayHarbor Community Bank
24.1 miles awayHospitals
Putnam Community Medical Center
1.8 miles awayKindred Hospital - North Florida
23.7 miles awayFlagler Hospital
25.2 miles awayPharmacies
Walgreens
0.9 miles awayCVS
23.1 miles awayNorth Florida Pharmacy
24.2 miles awayCVS Pharmacy
24.2 miles awayPalm Coast Pharmacy
26.5 miles awayDentists
Starling Family Dentistry
24.2 miles awayMill Creek Dental Care
24.2 miles awayGator Dental Associates
25.8 miles awayCypress Point Family Dentistry
26.5 miles awayParks
Shaw Buck Park
0.4 miles awayMoseley Ball Park
0.8 miles awayRavine Gardens State Park
0.9 miles awayBryan Park
0.9 miles awayRiver St Park
1.1 miles awayNone Found
Shopping
St. Augustine Premium Outlets
24.1 miles awaySt. Augustine Outlets
24.3 miles awayThrift Life
25.6 miles awayLakeview Plaza
26.9 miles awayCulture
Gem City Cottage LLC.
1.8 miles awayLarimer Arts Center
1.8 miles awayScreen Arts
26.2 miles awayButterfield Garage Art Gallery
26.6 miles awayCity Repertory Theatre
26.9 miles awayRestaurants
Woody's BBQ
0.9 miles awayViva! Italia Pizzeria
1.7 miles awayCity Cafe
1.8 miles awayBrickhouse
1.8 miles awayAngel's Dining Car
1.8 miles awayGet exact pricing & check availability
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Disclaimer
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