📞 Call for pricing and availability: (800) 780-8101
Windemere At Westover Hills
11106 Christus Hills, San Antonio, TX 78251
For Pricing & Availability
(800) 780-8101To Reach a Resident
(210) 672-6190Estimated Pricing
Price Comparison
Windemere At Westover Hills Description
Windemere at Westover Hills is an elegant 112-bed facility that offers private rooms with private baths and a low patient-to-nurse ratio. Residents can enjoy in-room and group activities seven days a week, including arts and crafts, games, food-related events, music performances, and cognitive-building activities. We’re conveniently located in the Alamo Ranch area, near restaurants, shopping, and the SeaWorld amusement park.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Antonio
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in San Antonio
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the senior living facility present a mixed picture, highlighting both commendable and concerning aspects of care and service provided.
- Several reviewers praise the staff's friendliness, attentiveness, and professionalism, noting specific instances of excellent patient care, therapy, and customer service. Positive experiences include effective rehabilitation programs, engaging activities like socials and bingo, and a sense of family among residents and staff.
- However, numerous complaints focus on issues such as poor food quality, lack of staff responsiveness, and inadequate medical care. Some reviews mention unpleasant odors, unhelpful staff, and problems with medication management. Concerns about dignity and respect for patients, particularly regarding gender preferences for care and accusations of inappropriate behavior, were also raised.
- The facility's cleanliness and aesthetics receive mixed comments, with some finding it clean and beautiful, while others express dissatisfaction with the environment and staff attitude.
- Communication problems between staff and family members, as well as between staff members themselves, are mentioned as areas needing improvement. Despite these issues, some families report being touched by the kindness and dedication of specific staff members.
- Overall, while there are heartfelt endorsements of the facility based on positive personal experiences, there are also significant concerns that suggest a need for improvement in certain areas, particularly in food service, staff responsiveness, and patient care practices.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 1, 2016
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 112
Total current residents: 84
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $45923
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-13 | 2021-05-20 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-07-31 | 2019-08-21 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-09-02 | $9,750 |
| 2020-12-11 | $16,673 |
| 2021-04-16 | $9,750 |
| 2022-07-08 | $9,750 |
| 2022-07-08 | $15,000 |
What is in the Neighborhood
- The closest city is Leon Valley which is 5.2 miles away and has a population of 11,174 (small town).
- The average income is $52,899, which is low compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 55
- Average Temperature: 73.0
- Day Breakdown: The area gets 151 days of rain, 0 days of snow and 212 days of sun
- Precipitation: 1.7 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.
- The crime rate is 10.29 per 100 people which is very high compared to other cities.
- Violent Crime: 2.4 incidents per 100 people
- Property Crime: 6.33 incidents per 100 people
- Drug-Related Crime: 0.63 incidents per 100 people
- The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
- Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Neighborhood Market
1.5 miles awayH-E-B
2.0 miles awayH-E-B plus!
2.0 miles awayWalmart Supercenter
2.1 miles awayH-E-B Plus!
3.9 miles awayNone Found
None Found
Banks
Randolph-Brooks Federal Credit Union
1.8 miles awayFirstmark Credit Union
1.9 miles awayBroadway Bank
1.9 miles awayWells Fargo
1.9 miles awayChase
2.0 miles awayHospitals
CHRISTUS Santa Rosa - Westover Hills
0.2 miles awayFirst Aid
0.6 miles awayWarm Springs
1.0 miles awayWilford Hall Ambulatory Surgical Center
6.1 miles awayCHRISTUS Santa Rosa Hospital - Medical Center
7.2 miles awayPharmacies
Walgreens
1.3 miles awayCVS Pharmacy
1.9 miles awayH-E-B Pharmacy
2.0 miles awayCVS
2.3 miles awayWalmart Pharmacy
5.4 miles awayDentists
Jefferson Dental Care
2.0 miles awayDr. Dental
2.0 miles away7 to 7 Dental and Orthodontics
2.0 miles awayAlamo City Dental
2.1 miles awayWhispering Oaks Family Dental
2.1 miles awayParks
Sierra Springs park
1.5 miles awayFronterra at Westpointe
2.0 miles awayEmerald Valley
2.3 miles awayCaracol Creek Park
2.3 miles awayCulebra Creek Park
2.3 miles awayPlaces of Worship
San Fernando Cathedral
12.5 miles awaySaint Mary's Catholic Church
12.6 miles awayLittle Church of La Villita Historic District
12.8 miles awayMission San José
14.8 miles awayShopping
Madison's Market
2.1 miles awayIngram Park Mall
4.5 miles awayWonderland of the Americas
8.9 miles awayThe Shops at La Cantera
10.0 miles awaySouth Park Mall
12.3 miles awayCulture
Sea Star Theater
0.4 miles awayNautilus Amphitheater
0.6 miles awayPalmetto Center the Arts (PCA)
0.8 miles awayActing Up Creative Drama Academy
6.7 miles awayGriffith Center for the Arts
9.5 miles awayRestaurants
Mango Market
0.2 miles awayWaterstone Grill
0.2 miles awayRudy's Corner Store & Bar-B-Q
0.3 miles awayHarbor Market
0.4 miles awaySpanky's Frsh Cut Fries
0.4 miles awayGet exact pricing & check availability
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