📞 Call for pricing and availability: (800) 780-8101
Wilora Lake Healthcare Center
6001 Wilora Lake Rd Suite 200, Charlotte, NC 28212
For Pricing & Availability
(800) 780-8101To Reach a Resident
(704) 563-2922Pricing Details
In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Dec. 29, 2023. Here's a detailed breakdown:
Pricing and Cost
For private pay:
- Semi-private room: $339 per day
- Private room: $356 per day
Respite care:
- No minimum stay
- Duration can range from two days up to three months
Transportation:
- Non-emergency medical transportation is included at no additional charge
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Dec. 29, 2023. Here's what we learned:
Types of Care Offered
Wooler Lake Senior Living Community offers a variety of care options to meet the diverse needs of its residents. These include:
- Long-term care for those needing ongoing assistance with daily activities.
- Rehabilitation services for residents recovering from illness or injury.
- Short-term stay options for temporary care needs.
- Trusted care with a focus on individual wellness and support.
Accommodation and Amenities
Residents at Wooler Lake can choose between different types of accommodations based on their preferences and care needs:
- Semi-private and private room options.
- Respite care with flexible duration, ranging from two days to three months, without a minimum stay requirement.
- The ability for residents to age in place, provided they have the appropriate insurance coverage.
Pet Policy
While residents cannot live with pets, family members are welcome to bring pets for visits, enriching the lives of their loved ones.
Move-In and Transportation Assistance
Staff at Wooler Lake assist new residents from the front door, ensuring a smooth transition into the community. Additionally, the community provides non-emergency medical transportation at no additional charge.
Dining Experience
The community features a dining room where residents can enjoy lunch and dinner, with the option to dine in their rooms if preferred. Special dietary needs, including allergies, are accommodated to ensure everyone can enjoy nutritious and safe meals.
Staff and Services
Wooler Lake boasts a comprehensive team of professionals to cater to the health and well-being of its residents:
- Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
- Housekeeping and laundry services to maintain a clean and comfortable environment.
- Administrative staff to ensure smooth operations.
- Dietary specialists to manage nutritional needs.
- Social services to support resident well-being.
- Rehabilitation services including Occupational Therapy (OT), Physical Therapy (PT), and Speech Therapy.
- An active activities department to keep residents engaged and entertained.
Safety and Security
The safety of residents is a top priority at Wooler Lake. The community ensures:
- Controlled access with a locked front door that staff members manage.
- Availability of COVID-19 and flu vaccinations to protect residents' health.
Communication and Family Engagement
Wooler Lake values open communication and offers various channels to keep residents and their families connected:
- Phone, email, and text communications.
- Facilities for video calls, including FaceTime and Zoom.
Resident Concerns and Complaints
Residents have access to a complaint officer to address any concerns. A formal process involving a complaint form ensures that issues are acknowledged and steps are taken to resolve them.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Charlotte
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Charlotte
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Charlotte
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Charlotte
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Wilora Lake Healthcare Center show a mix of experiences, ranging from highly positive to deeply concerning. Some reviewers praise the facility for its cleanliness, helpful staff, and excellent rehabilitation services. They highlight the quality of the therapy department, the tasty cuisine, and the caring nature of the staff, including specific mentions of exceptional employees who bring joy and professionalism to their work.
On the other hand, several reviews express serious dissatisfaction with aspects of care, including allegations of neglect, unprofessional behavior from staff, and inadequate medical and personal care. Concerns include patients being left unattended, poor hygiene practices, and a lack of compassion and professionalism from some staff members. There are reports of severe health complications due to alleged neglect, with some reviewers advising strongly against placing loved ones in the facility.
Positive comments also note the facility's welcoming atmosphere, the attentiveness of the staff, and successful rehabilitation stories. Some family members felt reassured by the care their loved ones received, mentioning the facility's efforts to maintain a clean and friendly environment.
However, the negative reviews raise significant concerns about patient care, staff attitude, and overall management. Issues such as delayed or inappropriate responses to medical needs, unprofessional communication, and a lack of timely and proper medical care are mentioned. Some reviewers have gone as far as to suggest that the facility's operations should be reevaluated by state authorities.
In summary, while there are numerous accounts of positive experiences and commendations for certain staff members and departments, there are also grave concerns about aspects of care and management at Wilora Lake Healthcare Center. Prospective clients may want to consider these mixed reviews carefully when making decisions about care for their loved ones.
Reviews
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Sept. 26, 1995
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 61
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $14508
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-28 | 2022-09-30 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-28 | 2022-09-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-08-25 | 2021-09-13 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-08-25 | 2021-09-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-12-04 | 2020-01-11 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-12-04 | 2020-01-11 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2019-12-04 | 2020-01-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-04 | 2020-01-11 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-12-04 | 2020-01-11 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-12-04 | 2020-01-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-06 | $13,627 |
| 2021-07-23 | $14,508 |
What is in the Neighborhood
- The closest city is Charlotte which is 5.7 miles away and has a population of 827,097 (medium sized city).
- The average income is $35,361, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 44
- Average Temperature: 65.3
- Day Breakdown: The area gets 164 days of rain, 3 days of snow and 196 days of sun
- Precipitation: 2.5 inches a year
- The median age is 34.3 years old, low compared to other cities.
- 4.36% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 15.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 32% Black or African-American, 12% Hispanic or Latino, and 48% White.
Click the button above to explore the neighborhood
Supermarkets
Save-A-Lot
0.6 miles awayBI-LO
0.7 miles awayAldi
0.8 miles awayWalmart Neighborhood Market
1.2 miles awayFood Lion
2.0 miles awayTransportation
Old Concord Road
3.8 miles awayBus Stations
Albemarle Road Park & Ride
1.2 miles awayCentral & Norland
1.6 miles awayBamboo Street & Wilshire Place
1.7 miles awayMonroe Road & Commodore Street
2.4 miles awayMonroe Road & Chippendale Road
2.4 miles awayBanks
Bank of America
0.7 miles awayNC State Employees Credit Union
0.9 miles awayFirst Citizens Bank
2.1 miles awayBB&T
2.7 miles awayWells Fargo
3.0 miles awayHospitals
Atrium Family Health Care
4.1 miles awayCarolinas Medical Center-Mercy
4.3 miles awayNovant Health Presbyterian Medical Center
4.4 miles awayCharlotte Orthopedic Hospital
4.4 miles awayHemby Children's Hospital
4.5 miles awayPharmacies
Rite Aid
1.9 miles awayLe Pharmacy
2.2 miles awayCVS
2.6 miles awayLe's Pharmacy
3.0 miles awayWalker’s Drug Store
3.8 miles awayDentists
Dental Works
2.1 miles awayKidz Dental Central
3.1 miles awayWilliam Linger, DDS, MAGD
3.7 miles awayLandMark Dentistry - Charlotte
3.9 miles awayAspen Dental
3.9 miles awayParks
Central UMC Community Garden
0.6 miles awayWinterfield Neighborhood Park
1.2 miles awayCedarwood Park
1.3 miles awayAlbemarle Road Park
1.3 miles awaySheffield Neighborhood Park
1.3 miles awayPlaces of Worship
St. Mary's Chapel
5.0 miles awayShopping
Albemarle at Sharon
1.0 miles awayOakhurst on Monroe
2.4 miles awayCulture
Charlotte Murder Mystery Company
2.2 miles awayOvens Auditorium
2.8 miles awayChris Hertel Stage
4.1 miles awayNeighborhood Theatre
4.2 miles awayVisulite Theatre
4.6 miles awayRestaurants
Pizza Hut
0.6 miles awaySunrise
0.7 miles awayLa Shish Kabob
1.1 miles awayIchiban
1.3 miles awayChina Buffet
1.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 70 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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