Willow Ridge Center

Willow Ridge has received a variety of reviews from family members of residents and former patients. Many highlight the exceptional care, professional and compassionate staff, and the cleanliness of the facility. The activities provided and the dietary options are also praised, contributing to a positive living environment for the residents.

Several reviewers have expressed their satisfaction with how Willow Ridge has managed during the COVID-19 pandemic, noting the efforts to keep residents safe and families informed. The physical therapy services and nursing staff receive special mentions for their quality of care.

However, there are concerns regarding visitation policies during the pandemic, with one reviewer feeling penalized by the strict visitor limit which affected their ability to see their loved one. Another review expressed dissatisfaction with the healthcare oversight, suggesting a need for more vigilant medical care to prevent hospital readmissions.

Despite these concerns, the overwhelming majority of feedback is positive. Reviewers commend the staff for their dedication, friendliness, and the genuine care they provide to residents. The facility's atmosphere is described as pleasant and welcoming, with many reviewers specifically thanking the staff for their hard work and the positive impact on their family members' lives.

One negative review described the facility as "despicable" and "inhumane," but this stands in stark contrast to the numerous positive testimonials. Many families have noted significant improvements in their loved ones' well-being since moving to Willow Ridge, with one reviewer stating their mother is "doing 110% better" than at a previous facility.

In summary, Willow Ridge is highly recommended by many for its attentive care, quality services, and the positive environment it provides for its residents. While there are areas for improvement, particularly in visitor policies during the pandemic and some aspects of healthcare management, the facility is generally well-regarded by those who have experienced its services firsthand.