📞 Call for pricing and availability: (800) 780-8101

Westwood Center

20 Westwood Medical Park, Bluefield, VA 24605

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(276) 322-5439

Estimated Pricing

Studio
Estimated $3,257

Price Comparison

  • Average City Price: $3,257
  • Average State Price: $4,135
  • Average National Price: $3,754


  • Westwood Center Description

    Westwood Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. The Center also offers senior/assisted living. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Bluefield

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Bluefield

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Bluefield

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Bluefield


    Community Reviews

    7.1
    Westwood Center
    Based on My Caring Plan's proprietary scoring, including 45 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Bluefield
  • Ranking in State: 587 out of 739 communities in VA
  • Facility and Grounds B

    Care B

    Staff A

    Cleanliness D


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Virginia

    Employee Staff C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for Westwood senior living facility present a mixed picture, with some expressing deep dissatisfaction while others praise the care and environment. Concerns include long wait times for assistance, substandard food, poor communication, and a lack of cleanliness. Several reviewers mentioned that the facility seems understaffed and that the physical environment, including outdated and dirty facilities, needs improvement. There were alarming reports of neglect, such as residents waiting for long periods for help with basic needs, receiving inadequate hygiene care, and experiencing unaddressed health issues.

    On the other hand, some reviews highlight positive aspects. A number of reviewers appreciated the friendly and caring staff, describing them as helpful and efficient. There were mentions of the facility being clean and the staff going out of their way to assist residents and their families. Positive experiences also include effective management of COVID-19 protocols, with efforts to keep families informed through daily Zoom meetings. Some employees and visitors noted a welcoming atmosphere and expressed satisfaction with the care provided to their loved ones or patients.

    Overall, while there are instances of commendation for certain staff members and practices, the facility appears to struggle with consistency in care quality, communication, and maintaining a clean and updated environment. These reviews suggest a need for significant improvements in several areas to ensure the well-being and satisfaction of all residents and their families.


    Reviews

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    Health

    ShortStay care

    LongTerm care

    Assisted / Senior Living

    Respite care

    Palliative care

    Rehabilitation therapy


    Services

    Housekeeping

    Pharmaceutical delivery service


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Pet therapy


    Community Amenities

    Beauty Salon / Barber Services

    Complimentary laundry facility on-site

    Computer with internet access

    Wireless Internet


    Room Amenities

    Private and Semi-Private Rooms

    Fully air conditioned

    Individual climate control

    Alarm system to aid in the security of residents with cognitive deficits


    Dining

    Dining Room

    In-room dining options

    Private dining rooms for family gatherings



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Sept. 7, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 65
    Total current residents: 52
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $50150


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-21 2023-05-09 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2023-03-21 2023-05-09 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-03-21 2023-05-09 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-21 2023-07-14 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-03-21 2023-05-09 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2023-03-21 2023-07-14 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-03-21 2023-05-09 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-05-26 2021-07-16 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-05-26 2021-07-16 E Smoke Deficiencies Provide properly protected cooking facilities.
    2021-05-26 2021-07-16 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-05-26 2021-07-16 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-05-26 2021-07-16 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-05-26 2021-07-16 E Services Deficiencies Have properly installed electrical wiring and gas equipment.

    Fines

    Fine Date Fine Amount
    2019-04-09 $57,486
    2023-03-20 $50,150

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bluefield which is 1.7 miles away and has a population of 5,279 (very small town).
    • The average income is $61,995, which is average compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 34
      • Average Temperature: 55.7
      • Day Breakdown: The area gets 182 days of rain, 36 days of snow and 145 days of sun
      • Precipitation: 2.3 inches a year

    Health and Safety Overview
    • The crime rate is 12.14 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.63 incidents per 100 people
      • Property Crime: 5.47 incidents per 100 people
      • Drug-Related Crime: 3.43 incidents per 100 people
    • The average life expectancy in zip code is 73.34 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Food Lion
    0.2 miles away
    Sam's Club
    0.2 miles away
    Walmart Supercenter
    0.5 miles away
    Grants Supermarket
    2.0 miles away
    The Plaza
    2.3 miles away

    None Found

    None Found

    Banks

    New Peoples Bank
    0.3 miles away
    BB&T
    0.3 miles away
    Summit Community Bank
    0.4 miles away
    First Community Bank
    0.8 miles away
    Summit community Bank
    2.2 miles away

    Hospitals

    The Behavioral Health Pavilion of the Virginias
    0.7 miles away
    Bluefield Regional Medical Center
    0.9 miles away
    Affordable Dentures
    7.6 miles away
    Princeton Community Hospital
    11.0 miles away
    Carilion Tazewell Community Hospital
    15.7 miles away

    Pharmacies

    Four Seasons Pharmacy
    11.1 miles away
    Walgreens
    11.3 miles away
    CVS Pharmacy
    11.6 miles away
    Hickman's Pharmacy
    12.3 miles away
    CVS
    17.8 miles away

    Dentists

    Wilson Dental
    22.0 miles away

    Parks

    Lotito City Park
    0.5 miles away
    East River Park
    1.4 miles away
    Walnut Grove Cemetery
    1.5 miles away
    Chiefs Park
    1.6 miles away
    Graham Gazebo
    1.7 miles away

    None Found

    Shopping

    Mercer Mall
    5.6 miles away

    Culture

    Chuck Mathena Center
    11.5 miles away
    Camp Creek Stage
    19.2 miles away

    Restaurants

    Pizza Hut
    0.2 miles away
    Bob Evans
    0.3 miles away
    Applebee's
    0.3 miles away
    La Fiesta Fresh Mexican Grill
    0.4 miles away
    Crazy Tomato
    0.4 miles away

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    Google map of Westwood Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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