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Westland, A Villa Center

36137 W Warren, Westland, MI 48185

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(734) 728-6100

Estimated Pricing

Studio
Estimated $7,123

Price Comparison

  • Average City Price: $6,962
  • Average State Price: $7,787
  • Average National Price: $7,508

    • Westland, A Villa Center Description

    Westland, a Villa Center is a premier medical establishment that focuses on providing quality post-acute and long-term care, in addition to a continuum of other specialized clinical services. Our goal is to always exceed expectations and go beyond simply providing resident-focused care. We’re committed to our people — our guests, their families and our staff — and are constantly striving to rise above the status quo, promoting healing and wellness in a comfortable environment.

    At Villa, we never settle. It’s this philosophy that allows us to push the boundaries of our industry standards and, ultimately, make people better.

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Westland

    Community Reviews

    5.3
    Westland, A Villa Center
    Based on My Caring Plan's proprietary scoring, including 88 reviews across the web

    Ranking

  • Ranking in City: 16 out of 18 communities in Westland
  • Ranking in State: 1182 out of 1240 communities in MI

    • Food and Dining A

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviews report neglect, abuse, and mistreatment of residents, including leaving residents unattended, not providing basic hygiene care, and being rude to family members.
    • Complaints about the facility being dirty, smelling bad, and having unsanitary conditions such as bugs and unclean rooms.
    • Issues with staff being unprofessional, rude on the phone, and not responsive to the needs of residents or their families.
    • Reports of theft from residents by staff members and lack of proper medical care, including misuse of medical supplies.
    • Concerns about the quality of food, with reports of malnourished residents and inadequate meals.
    • Overall dissatisfaction with the management and operation of the facility, with some calling for it to be shut down.

    Positive Reviews:

    • A few reviews mention good experiences with caring and friendly staff, both towards residents and visitors.
    • Some positive feedback about the cleanliness of the facility and the professionalism of certain staff members.
    • Appreciation for the attentiveness and friendliness of the staff from some family members of the residents.

    Mixed Reviews:

    • One review from a resident acknowledges the challenges of being short-staffed but praises the caring and competent staff, cleanliness, and management's responsiveness.
    • Another review initially criticizes the treatment of a family member but later updates to mention professional and caring staff addressing concerns.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Bariatric Rehabilitation Care

    Cardiac Care

    Long-Term Care

    Medically Complex and Post-Surgical Care

    Orthopedic Rehabilitation Therapy

    Palliative and Hospice Care

    Services

    Medications

    Nursing Staff

    Therapists

    Activities

    Guest Entertainment

    Holiday Celebrations

    Pet Visitation

    Community Amenities

    Spa/Cosmetology Services

    Fitness Center

    Chapel

    Laundry Service

    Room Amenities

    In-Room Wifi

    Personal Care

    Dressing

    Reading

    Bathing

    Dining

    Fine Dining

    Dining Services

    Dining Rooms

    Dining Experience

    In-Room Dining

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: June 1, 1977
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 230
    Total current residents: 181
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 111
    Number of payment denials: 0
    Number of fines: 4
    Total cost of fines: $80941

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-03 2022-12-16 F Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2022-11-03 2022-12-16 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-11-03 2022-12-16 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-11-03 2022-12-16 E Smoke Deficiencies Have properly sized and located compartments to protect residents from smoke.
    2022-11-03 2022-12-16 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-11-03 2022-12-16 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-01-27 2020-02-25 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2020-01-27 2020-02-25 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-01-27 2020-02-25 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-27 2020-02-25 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2020-01-27 2020-02-25 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-10-31 2018-11-27 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-31 2018-11-27 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-10-31 2018-11-27 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-10-31 2018-11-27 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-22 2023-04-12 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2022-08-25 2022-09-21 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-25 2022-09-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-11-03 2022-12-16 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2022-11-03 2022-12-16 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-11-03 2022-12-16 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-11-03 2022-12-16 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2022-11-03 2022-12-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-11-03 2022-12-16 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-11-03 2022-12-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-11-03 2022-12-16 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-11-03 2022-12-16 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-11-03 2022-12-16 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-11-03 2022-12-16 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-11-03 2022-12-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-11-03 2022-12-16 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-04-21 2022-05-06 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-04-21 2022-05-06 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-03-02 2022-03-14 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-03-02 2022-03-14 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-01-03 2022-01-06 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2021-12-06 2021-12-17 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-12-06 2021-12-17 D Resident Rights Deficiencies Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
    2021-12-06 2021-12-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-06 2021-12-17 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2021-09-09 2021-09-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-09-09 2021-09-30 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-09 2021-09-30 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-09-09 2021-09-30 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-09-09 2021-09-30 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-09-09 2021-09-30 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2020-01-28 2020-02-25 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-01-28 2020-02-25 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-01-28 2020-02-25 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2020-01-28 2020-02-25 F Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-01-28 2020-02-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-01-28 2020-02-25 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-01-28 2020-02-25 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-28 2020-02-25 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-01-28 2020-02-25 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-01-28 2020-02-25 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-01-28 2020-02-25 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2020-01-28 2020-02-25 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-01-28 2020-02-25 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-01-28 2020-02-25 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-01-28 2020-02-25 G Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2020-01-28 2020-02-25 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2020-01-28 2020-02-25 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2020-01-28 2020-02-25 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-01-28 2020-02-25 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2020-01-28 2020-02-25 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-01-28 2020-02-25 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-28 2020-02-25 F Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2020-01-28 2020-02-25 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-09-15 2020-09-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-19 2021-06-08 F Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-05-19 2021-06-08 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-14 2021-04-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-11-04 2020-11-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2018-11-01 2018-11-27 D Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2018-11-01 2018-11-27 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-11-01 2018-11-27 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-11-01 2018-11-27 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-11-01 2018-11-27 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-11-01 2018-11-27 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2018-11-01 2018-11-27 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-11-01 2018-11-27 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-11-01 2018-11-27 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2018-11-01 2018-11-27 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-11-01 2018-11-27 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2017-08-10 $9,750
    2017-09-21 $13,000
    2017-12-01 $41,294
    2018-02-21 $13,163
    2018-11-01 $12,730
    2019-08-28 $17,478
    2019-10-28 $17,865
    2020-01-22 $43,500
    2020-06-24 $25,665
    2021-05-19 $18,650
    2021-05-19 $12,123
    2021-09-09 $58,190
    2021-09-09 $37,824
    2022-04-21 $29,920
    2022-11-15 $1,075

    Denials

    Denial Date Payment Denial Days
    2020-01-22 20
    2020-06-24 6

    What is in the Neighborhood

    General Area Overview
    • The closest city is Dearborn Heights which is 1.0 miles away and has a population of 56,145 (large town).
    • The average income is $48,504, which is low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 27
      • Average Temperature: 52.5
      • Day Breakdown: The area gets 148 days of rain, 52 days of snow and 163 days of sun
      • Precipitation: 1.4 inches a year

    Demographic Overview
    • The median age is 39.9 years old, very high compared to other cities.
    • 5.8% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 7.84% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 19% Black or African-American, 3% Hispanic or Latino, and 71% White.

    Health and Safety Overview
    • The crime rate is 5.05 per 100 people which is high compared to other cities.
      • Violent Crime: 1.92 incidents per 100 people
      • Property Crime: 1.8 incidents per 100 people
      • Drug-Related Crime: 0.63 incidents per 100 people
    • The average life expectancy in zip code is 74.46 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 75.0, Moderate Days 98.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Papaya Fruit Market
    0.1 miles away
    Liquor Store
    0.3 miles away
    Kroger
    0.9 miles away
    Greenland Market
    1.0 miles away
    Park to Shop
    1.3 miles away

    None Found

    Bus Stations

    Telegraph / Warren (SB)
    1.0 miles away
    Inkster / Warren (NB)
    1.0 miles away
    Ford / Beech Daly (WB)
    1.0 miles away
    Ford / Evangeline (WB)
    1.0 miles away
    Inkster / Warren (SB)
    1.0 miles away

    Banks

    PAC Federal Credit Union
    0.1 miles away
    Chase
    0.5 miles away
    Huntington Bank
    0.5 miles away
    Dearborn Federal Savings Bank
    0.8 miles away
    Charter One
    1.0 miles away

    Hospitals

    Garden City Hospital
    1.1 miles away
    Henry Ford Medical Center - Fairlane
    3.5 miles away
    Beaumont Hospital - Dearborn
    5.2 miles away
    Beaumont Hospital, Wayne
    5.9 miles away
    Saint Mary Mercy Hospital
    6.6 miles away

    Pharmacies

    Walgreens
    1.0 miles away
    CVS Pharmacy
    1.0 miles away
    Dollar Value Pharmacy
    1.0 miles away
    Dearborn Hills Pharmacy
    1.2 miles away
    Vital Pharmacny
    1.5 miles away

    Dentists

    The Joy Clinic
    1.3 miles away
    Family Dentistry
    2.2 miles away
    Golani Dental Center, PLC
    3.2 miles away
    Crescent Dental Center
    3.5 miles away
    Livonia MDC
    3.5 miles away

    Parks

    Wallaceville Soccer Fields
    0.2 miles away
    Hines Parkway
    0.5 miles away
    Parr Recreation Area
    0.8 miles away
    Kinloch Park
    0.8 miles away
    Field of Dreams
    0.8 miles away

    Places of Worship

    Sandwich First Baptist Church
    11.4 miles away
    Mariner's Church
    12.9 miles away
    Trinity Deliverance Church
    14.5 miles away
    Amherstburg First Baptist Church
    19.0 miles away

    Shopping

    Fairlane Town Center
    3.9 miles away
    Westland Mall
    4.8 miles away
    Royal Plaza
    5.6 miles away
    Redford Oaks
    6.0 miles away
    South Allen Center
    7.2 miles away

    Culture

    MacKenzie Fine Arts Center
    3.1 miles away
    Student and Culinary Arts Center
    3.2 miles away
    Dearborn Players Guild
    4.1 miles away
    Michael A. Guido Theater
    5.2 miles away
    Blue Elephant Studio Gallery
    7.0 miles away

    Restaurants

    CheeseSteaks
    0.0 miles away
    Cheese Steaks
    0.0 miles away
    Al Shallal
    0.8 miles away
    Oyaki sushi
    1.0 miles away
    Antonio's Cucina Italian
    1.0 miles away

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    Google map of Westland, A Villa Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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