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Majestic Care Of Livonia

28550 Five Mile Rd, Livonia, MI 48154

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(734) 427-8270

Estimated Pricing

Studio
Estimated $7,435

Price Comparison

  • Average City Price: $7,508
  • Average State Price: $7,787
  • Average National Price: $7,508

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Livonia

    Community Reviews

    4.6
    Majestic Care Of Livonia
    Based on My Caring Plan's proprietary scoring, including 25 reviews across the web

    Ranking

  • Ranking in City: 24 out of 25 communities in Livonia
  • Ranking in State: 1215 out of 1240 communities in MI

    • Facility and Grounds B

    Care A

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Many reviewers express extreme dissatisfaction with the level of care and attention provided to residents, citing instances of neglect, unresponsiveness, and lack of basic amenities such as clean linens.
    • Several reviews highlight issues with staff behavior, including hostility, rudeness, and unprofessionalism. There are also allegations of staff being under the influence of substances while on duty.
    • Communication problems are a recurring theme, with family members struggling to get information about their loved ones or facing outright refusal from the administration to engage in dialogue.
    • There are serious accusations regarding the mismanagement of medication and personal belongings, with reports of theft and loss of irreplaceable items.
    • Some reviewers mention unsafe and unsanitary conditions, including the presence of flies, random pills on the floor, and trash accumulation, which pose health risks to residents.
    • There is a notable lack of compassion and respect towards both residents and their families, with several reviewers feeling that their concerns were dismissed or that they were treated as nuisances.
    • A few reviews allege illegal or unethical behavior by the administration, including misuse of power and failure to provide necessary medical equipment or facilitate essential healthcare services.
    • Despite the overwhelmingly negative feedback, there is a single positive review praising the facility and its staff.

    Overall Impression: The majority of reviews paint a concerning picture of neglect, mismanagement, and a lack of empathy towards residents and their families. Prospective residents and their loved ones are advised to consider these experiences carefully.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 142
    Total current residents: 99
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None

    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 20
    Number of payment denials: 2
    Number of fines: 1
    Total cost of fines: $46740

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-04 2022-08-19 E Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2022-08-04 2022-08-19 F Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2022-08-04 2022-08-19 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-08-04 2022-08-19 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-08-04 2022-08-19 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-04 2022-08-19 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-08-04 2022-08-19 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-08-04 2022-09-23 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-08-04 2022-08-19 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-08-04 2022-09-23 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-04-08 2021-05-18 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2021-04-08 2021-05-18 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-04-08 2021-05-18 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-04-08 2021-05-18 E Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2021-04-08 2021-05-18 E Services Deficiencies Meet other general requirements that are deficient.
    2021-04-08 2021-05-18 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-04-08 2021-05-18 E Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2021-04-08 2021-05-18 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-03-21 2019-05-07 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-03-21 2019-05-07 F Smoke Deficiencies Provide properly protected cooking facilities.
    2019-03-21 2019-05-07 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-03-21 2019-05-07 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-03-21 2019-05-07 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-03-21 2019-05-07 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-03-21 2019-05-07 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-03-21 2019-05-07 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-13 2023-06-14 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2022-10-07 2022-10-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-10-07 2022-10-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-08-04 2022-08-19 F Resident Rights Deficiencies The resident has the right to receive notices in a format and a language he or she understands.
    2022-08-04 2022-08-19 F Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2022-08-04 2022-08-19 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-08-04 2022-08-19 F Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-08-04 2022-08-19 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-08-04 2022-08-19 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-08-04 2022-08-19 F Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-08-04 2022-08-19 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-08-04 2022-08-19 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2022-08-04 2022-08-19 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-08-04 2022-08-19 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-08-04 2022-08-19 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-08-04 2022-08-19 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-08-04 2022-08-19 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-08-04 2022-08-19 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-08-04 2022-08-19 D Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2022-08-04 2022-08-19 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-07-07 2022-07-19 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-07 2022-07-19 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-07-07 2022-07-19 E Infection Control Deficiencies Report COVID19 data to residents and families.
    2021-12-14 2022-02-28 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-03-16 2022-03-18 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-12-14 2022-02-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-12-14 2022-02-28 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-12-14 2022-02-28 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-07 2021-05-18 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2021-04-07 2021-05-18 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-04-07 2021-05-18 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-04-07 2021-05-18 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-04-07 2021-05-18 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-07 2021-05-18 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-04-07 2021-05-18 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-04-07 2021-05-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-20 2019-04-25 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2019-03-20 2019-04-25 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-03-20 2019-04-25 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-03-20 2019-04-25 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-20 2019-04-25 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-03-20 2019-04-25 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-03-20 2019-04-25 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-03-20 2019-04-25 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-03-20 2019-04-25 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-03-20 2019-04-25 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-03-20 2019-04-25 D Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2019-03-20 2019-04-25 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-20 2019-04-25 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.

    Fines

    Fine Date Fine Amount
    2018-06-05 $83,987
    2022-07-07 $46,740
    2022-07-07 $20,000

    Denials

    Denial Date Payment Denial Days
    2021-12-14 59
    2022-07-07 56

    What is in the Neighborhood

    General Area Overview
    • The closest city is Redford which is 1.9 miles away and has a population of 49,936 (mid sized town).
    • The average income is $74,904, which is high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 27
      • Average Temperature: 52.6
      • Day Breakdown: The area gets 152 days of rain, 51 days of snow and 161 days of sun
      • Precipitation: 1.9 inches a year

    Demographic Overview
    • The median age is 47.4 years old, very high compared to other cities.
    • 5.7% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 7.58% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 4% Black or African-American, 1% Hispanic or Latino, and 90% White.

    Health and Safety Overview
    • The crime rate is 4.29 per 100 people which is average compared to other cities.
      • Violent Crime: 0.92 incidents per 100 people
      • Property Crime: 2.06 incidents per 100 people
      • Drug-Related Crime: 0.58 incidents per 100 people
    • The average life expectancy in zip code is 74.46 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 75.0, Moderate Days 98.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Westborn Market
    0.5 miles away
    Gordon Food Service
    1.0 miles away
    Aldi
    1.1 miles away
    Kroger
    1.1 miles away
    Value Center
    1.1 miles away

    None Found

    Bus Stations

    Millennium Park Pick Up
    1.3 miles away
    Millennium Park Drop Off
    1.3 miles away
    Beech Daly / 5 Mile (SB)
    1.6 miles away
    Beech Daly / Elba NS (SB)
    1.6 miles away
    Beech Daly / Keeler NS (SB)
    1.6 miles away

    Banks

    Michigan Educational Credit Union
    0.5 miles away
    Zeal Credit Union
    0.5 miles away
    Chase
    1.1 miles away
    TCF Bank
    1.3 miles away
    Comerica
    1.4 miles away

    Hospitals

    Beaumont Hospital - Farmington Hills
    3.0 miles away
    Saint Mary Mercy Hospital
    3.9 miles away
    DMC Northwest Women’s Care
    4.4 miles away
    Garden City Hospital
    4.6 miles away
    Straith Hospital for Special Surgery
    5.6 miles away

    Pharmacies

    CVS Pharmacy
    0.5 miles away
    Walgreens
    1.0 miles away
    Rite Aid
    1.1 miles away
    Livonia Care Pharmacy
    2.6 miles away
    Livonia Pharmacy
    2.8 miles away

    Dentists

    Livonia MDC
    2.5 miles away
    The Joy Clinic
    4.0 miles away
    Monet Aesthetic Dentistry
    4.8 miles away
    Family Dentistry
    5.0 miles away
    Dean A. Gilbert, Family and Cosmetic Dentistry
    5.1 miles away

    Parks

    Broadmoor Park
    0.3 miles away
    Compton Park
    0.5 miles away
    Bell Creek County Park
    0.6 miles away
    Golfview Nature Preserve
    0.7 miles away
    Dooley Park
    0.7 miles away

    Places of Worship

    Sandwich First Baptist Church
    14.6 miles away
    Mariner's Church
    15.3 miles away
    Trinity Deliverance Church
    16.3 miles away

    Shopping

    Redford Oaks
    2.6 miles away
    West River Shopping Center
    3.7 miles away
    Farmington Plaza Shopping Center
    4.4 miles away
    Laurel Park Place
    4.6 miles away
    Westland Mall
    5.0 miles away

    Culture

    Finnish Culture Center & Hall
    4.4 miles away
    Trinity House
    5.2 miles away
    Art & Design Center / Campus Safety
    6.7 miles away
    MacKenzie Fine Arts Center
    6.9 miles away
    Student and Culinary Arts Center
    7.0 miles away

    Restaurants

    Old Mexico
    0.1 miles away
    Steve's Family Dining
    0.4 miles away
    Fortune Buffet
    0.5 miles away
    IHOP
    1.0 miles away
    Olive Garden
    1.0 miles away

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    Google map of Majestic Care Of Livonia

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