Call for pricing and availability: (800) 780-8101
Westbury Conyers
1420 Milstead Road, Conyers, GA 30012
Based on 53 reviews
Services and Housing Options
Assisted Living, Nursing HomeEstimated Pricing
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(800) 780-8101To Reach a Resident
(770) 483-3902Find a Senior Community that Best Fits Your Needs
Westbury Conyers Description
At Westbury of Conyers, we strive to make you feel right at home and collaborate with you so that your journey back is a swift one. We provide a tailored selection of rehab services and nursing care that meets the unique requirements of each patient. At Westbury of Conyers, we're all family - united by a bond that transcends mere friendship and ensures everyone is treated like one.Dining
Dining at Westbury of Conyers is an oasis for the senses. The dining area is an oasis of serenity and stimulation, offering patients the opportunity to nourish their souls with nutritious dishes crafted with care.Price Comparison
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Informational Videos
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Amenities
Westbury Conyers provides its residents with a variety of amenities for comfort and convenience, such as climate-controlled suites, healthy dining options, lush landscaping, a relaxing lounge with flat screen TVs, complimentary WiFi and cable, housekeeping services, beauty and barber services, laundry services, newspaper/mail delivery and an alarm system.Services
Westbury Conyers provides a wide range of services to meet the needs of its patients. The 24/7 skilled nursing team offers post-operative subacute care and wound care, as well as chronic kidney disease management and stroke recovery. Physical, occupational, and speech therapies are available seven days per week, in addition to diabetic care, bariatric care, restorative care, TPN & IV antibiotics, IV therapy, pain management, nutritional services, hospice/palliative care, respite care, therapeutic recreation and a secure memory unit.Health
iv therapy
palliative care
nursing care
stroke recovery
bariatric care
skilled nursing
respite care
diabetic care
pain management
nutritional services
iv antibiotics
physical, occupational & speech therapies
restorative care
wound care
Activities
therapeutic recreation
Services
housekeeping
laundry services
beauty & barber services
Amenities
cable
secure memory unit
lounge
flat screen tvs
dining area
landscaping
complimentary wifi
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 3 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 2-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 11/27/89 and is run by a for profit organization. It is a very large-sized nursing community with 173 nursing beds. Currently, there are 146 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has not been given a health inspection within the last 2 years. This facility has been given 11 fines by The Centers for Medicare & Medicaid Services for a total of $198,867.03. The facility has had 1 payment denials, which is when the government stops payments to a nursing home for new residents until the facility fixes an outstanding citation. The facility has had 2 substantiated complaints reported in the last 3 years that resulted in a citation.Overall Ratings
The Westbury Center of Conyers for Nursing and Healing is a nursing home with a 1-star overall rating, the lowest possible. The nursing home is in the bottom 20% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. This nursing home has a 2-star health inspection rating, the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average. The nursing home is also in the bottom 30% of facilities in terms of quality rating; this quality rating is also slightly lower than the state average.Staff Ratings
The Westbury Center Of Conyers For Nursing And Healing has a 1-star staff rating, the lowest possible.Covid Data
The Westbury Center Of Conyers For Nursing And Healing is a nursing home that has a resident vaccination rate of 81.8%. This is lower than the state average, and as a result, the nursing home is in the bottom 30% of facilities in terms of resident vaccination rate. However, the staff vaccination rate at this nursing home is 99.3%, which is higher than the state average and puts it in the top 20% of facilities in terms of staff vaccination rate. Unfortunately, the covid booster rate at The Westbury Center Of Conyers For Nursing And Healing lags behind significantly, at only 52.1%. This puts it in the bottom 10% of all facilities in terms of covid booster rate.Quality Measures
The Westbury Center Of Conyers For Nursing And Healing is a nursing home that is in the bottom 40% of facilities in terms of residents who received an antipsychotic medication. The nursing home is also in the bottom half of facilities in terms of residents who lose too much weight. The nursing home is in the top 10% of facilities in terms of residents that have one or more falls with a major injury.Emergency and Hospitalization Quality Measures
The Westbury Center Of Conyers For Nursing And Healing is in the top 30% of nursing homes in terms of hospitalizations per 1000 days. This is lower than the state average. The nursing home is also in the bottom half of facilities in terms of outpatient emergency department visits per 1000 days. This number is slightly lower than the state average. However, the nursing home falls to the bottom 40% when considering short-stay residents who had outpatient emergency department visits. Though this number is higher than the state average, The Westbury Center does better in terms of short stay residents who were rehospitalized after a nursing home admission, as they fall into the top 30%. This number is way lower than the state average.By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
The Conyers Area
Healthcare Nearby
Hospitals
Pharmacies
Dentists
Essentials Nearby
None Found
Bus Stations
Supermarkets
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Things to do in the Area
Places of Worship
Parks
Shopping
Culture
Restaurants
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Licensing
This community is licensed by the state of GA. It is a very large-sized community with 173 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
Thank you for the excellent care you gave to my Aunt while she was in your care. The staff was very kind knowledgeable and showed her respect and love I was very pleased with her stay thanks to a amazing staff who work hard to ensure that their residents are provided with amazing care and service Tonia LeDoux
It is hard for me to write about Westbury because my loving husband passed away on February 9, 2015. I miss him so much. When he was at Westbury he got excellent care & was kept clean. His food was always delicious as well!
My Aunt is in Westbury. The staff is loving, the facility including bathrooms are CLEAN, they do their best to fill dietary requests, they have town hall meeting on zoom to alert family members to what they have implemented to benefit patients/residents and have tirelessly worked to prevent covid transmission. It is a blessing to know Aunt is getting the best care possible. Is Westbury perfect- NO. But after seeing and hearing reports of what happens at other facilities, I’m constantly grateful for the staff. And special mention for CNA Kristin! She always goes above and beyond to make patients/resident feel special and loved, and even if she’s off work, will make sure patient is taken care of before just leaving. Kristin from New Orleans (I wish I remembered her last name) is a true asset to the Westbury team!
This is not the place for your family members they are horrible and can put on a good front
If you truly love you family member, DO NOT send them here! Neglect is clearly their specialty! After numerous calls day in and day out about my grandmother being put to bed on time, being properly changed throughout the day, and not given her medicine on time, NOTHING has changed! We have spoken to numerous nurses and Jessica Thomas (Last name?)who claims to be the Manager of the unit my grandmother is in, the same issue is still happening. We have been writing and recording everytime this happens. We even had a meeting with the Director, Tasha Peters, who hasn’t been there long but still hasn’t done anything to rectify the issue. They got my grandmother out of the bed at 2pm this past Monday and put her back in the bed an hour later. Who really wants to be in the bed that long without being changed or seen about? She was also left out of the bed until 9pm one night and even left her teeth unbrushed for 2 weeks and then brought her a toothbrush for her to brush her teeth herself. My grandmother had a stroke and is immobilized on 1 side so tell me how you expect her to do that. This is ridiculous, nasty, disrespectful and very disappointing. Let’s not even mention the nurses and staff bringing Covid into the facility during the pandemic when we were on lockdown. You’re in a facility with senior citizens who’s immune systems are weak and you don’t care to protect yourself knowing what you do for a living. To leave your grandmother in the care of those who are “certified” to do their jobs is extremely heartbreaking! I can truly go on and on but the state will be hearing about this.
This place is HORRIBLE! I was greeted warmly from the front staff, and I felt comfortable leaving my mom who had suffered a stroke. She was only there for rehabilitation. Less than 24 hours, my mom was back in the hospital suffering a diabetic coma. I called the center to see what had happened. The nurse had me wait while she checked my Mother’s chart. She stated that the nurse that was there before her shift did not write any notes. I then asked if she could check to see how many units of insulin did she have? She stated my mom never received insulin as far as the notes we’re concerned. My mom sugar level was over 100! She was in another diabetic coma. Now, my mom can not do anything for herself. Did the center call me to check on her? NO! I went to pick up her belongings, and the same staff that I thought was so nice were actually uncaring and indifferent! I hate that I sent my mom there. I am angry with myself for not checking the dismal ratings. It’s so heartbreaking knowing that centers like this one will never be held accountable, simply because it can be a necessity and with the virus, Corporate can’t lose despicable individuals, and must placate them to keep the staff. It’s sad that these people go home and rest without any guilt; after they treat people in such a evil way. DO NOT LET YOUR LOVED ONES GO TO THIS VERY EVIL AND UNCARING PLACE! I pray that someone who need help with a loved one will read this.
Bathroom delays, I use to get meds earlier in day.
My husband was discharged today from Westbury, and they did a great job with him. I want to thank Susan Austin and Jessica, for helping me get him in the car. I'm especially giving this five star, because of the great physical and occupational therapy he received. I want to thank the entire therapy staff.
My husband is suffering with a broken leg, and right now he can't put any weight on it! I had the hospital (Newton county) take him to Westbury for rehab.I was devastated, when I found out that he could only have visitors once a week. Thank God, he's been vaccinated! Because we lost his aunt this year when she caught covid in a rehab center in California.So far so good, the staff has been very helpful and accommodating. We had a conference call today. They went over everything with me and ask if I had any questions 😊. I'm giving 4 stars instead of 5, because the internet was down and I couldn't reach my husband most of the day.I was concerned about this place after reading the reviews, but I can tell they have a real concern.Stay tuned, because I will give updates on what's going on!!!!Thanks Westbury for making a real effort! 👍
My mom had just had surgery on her hip and was assigned to this place. The pictures looked nice and my mom even said the place looked nice and clean. The issue is the neglect. My mom was not given any medication from when she arrived that afternoon and we had to come and get her and take her back to the ER for pain. She asked for water and didn't get any either. She suffered in pain all night. Why the hell would the nurse not give her pain meds. I am lodging a formal complaint with the state and anybody I can. This is not acceptable and nobody should have to suffer like this. I called this am and the nurse would not come to the phone. It's okay she can answer to the state board.
This place was awful. My mother was there for rehab and was in worse shape when she left than when she got there. She was terrified of these people. They treated her with disrespect and made her feel like the fact that she couldn't walk due to illness and medical issues was her fault. She was afraid to go to sleep towards the end of her stay there. They left her sitting in a wheelchair for 8 to 12 hours at a time even though she would tell them how much pain she was in. She constantly complained about how awful the food was. She was afraid to ask staff for anything and said they would never help her. There were a few nurses on staff who really did seem to care about the patients, but overall, this was a traumatizing experience for my elderly mother.
If you want you’re loved one in a place where people care, choose this place! There is a warm feel to the facility. The workers greet you and each other. The nursing team is responsive. It is clean. The food is good. I haven’t come across a perfect facility, but this is as close as it gets.
My sister was in good spirits, and the staff was courteous and helpful.
They place severly neglected my mother. She was there for 28 days and she has bed sores, she has a colostomy bag and it was never changed, her stomach and bottom so raw from her sitting in her own waste, they dropped her and did not call me and tore her skin up. She coded and they revived her and the way I was told about it was through email, this place is no good please do not put your loved ones in there I have pictures of anybody wants to reach out and I can show you she had to go to the hospital they said this was the worst case of neglect they had ever seen
My Mom has been a resident there for several years and while we wish we could care for her ourselves, the staff does a good job of taking care of her in our place. Thanks Westbury!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2017-07-27 | 2017-09-08 | D | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-25 | E | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-10-22 | K | K | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2017-07-27 | D | D | Resident Rights Deficiencies | Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. |
| 2017-07-27 | D | D | Resident Assessment and Care Planning Deficiencies | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2017-07-27 | D | D | Quality of Life and Care Deficiencies | Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances. |
| 2017-07-27 | E | E | Environmental Deficiencies | Have a program that investigates, controls and keeps infection from spreading. |
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