📞 Call for pricing and availability: (800) 780-8101

Riverside Health Care Center

5100 West St Nw, Covington, GA 30014


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Services and Housing Options

Assisted Living, Nursing Home

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(770) 787-0211

Estimated Pricing

Studio
Estimated $3,109

Price Comparison

  • Average City Price: $3,120
  • Average State Price: $3,161
  • Average National Price: $3,754
  • Riverside Health Care Center Description

    We welcome you and your family to be our guests and visit our facility. Come and meet our healthcare professionals at Riverside Health Care Center and discuss the needs of the person that means the most to you.

    Located in the Metro Atlanta, GA area, our experienced team of caring professionals is dedicated to the issues that matter the most to your loved ones. Every effort is focused on improving or maintaining their quality of life.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Community Reviews

    7.0
    Riverside Health Care Center
    Based on My Caring Plan's proprietary scoring, including 53 reviews across the web

    Ranking

  • Ranking in City: 4 out of 4 communities in Covington
  • Ranking in State: 778 out of 1032 communities in GA
  • Facility and Grounds A

    Care B

    Staff A

    Cleanliness A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Riverside Healthcare facility present a mixed picture, with several reviewers praising the dedication and care provided by the staff, while others express serious concerns about the facility's operations and treatment of residents.

    • Many reviewers commend the facility for its excellent staff and the quality of care provided, highlighting the dedication and professionalism of nurses, administrative staff, and the leadership team. They describe the environment as caring and focused on the well-being of patients and residents, especially those in the Memory Care Unit.
    • Employees of Riverside Healthcare have expressed pride in their work, emphasizing the hard work and dedication of the team, especially during challenging times like the COVID-19 pandemic. They note the facility's commitment to continuous improvement and training.
    • However, there are serious allegations and complaints about the facility, including a reported incident involving a resident's death under suspicious circumstances, claims of neglect, understaffing, and unprofessional behavior by some staff members. Concerns about the facility's responsiveness to emergencies, resident treatment, and overall management have been raised.
    • Some reviews describe negative experiences with the care provided, mentioning issues such as delayed or inadequate responses to patient needs, lack of respect and appreciation for staff, and overall dissatisfaction with the facility's environment and operations.
    • Despite the criticisms, some family members of residents have reported positive experiences, noting that their loved ones receive excellent care and that the staff keeps them well-informed about their family member's condition.

    In summary, while Riverside Healthcare has been praised for its caring staff and dedication to resident well-being, there are significant concerns about management, staffing levels, and the quality of care in some areas. Prospective residents and employees are encouraged to carefully consider these reviews and conduct thorough research.


    Reviews

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: June 1, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 159
    Total current residents: 140
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 7
    Number of payment denials: 1
    Number of fines: 4
    Total cost of fines: $443757

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-30 2023-03-16 F Miscellaneous Deficiencies Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
    2020-02-11 2020-03-29 E Egress Deficiencies Install proper backup exit lighting.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-19 2023-03-22 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-01-19 2023-03-22 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-01-19 2023-03-22 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-01-19 2023-03-22 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-01-19 2023-03-22 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-01-19 2023-03-22 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-01-19 2023-03-22 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2023-01-19 2023-03-22 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-19 2023-03-22 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-01-19 2023-03-22 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-01-19 2023-03-22 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-01-19 2023-03-22 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2023-01-19 2023-03-22 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-01-19 2023-03-22 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2023-01-19 2023-03-22 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2023-01-19 2023-03-22 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2023-01-19 2023-03-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2021-10-23 2021-11-15 J Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2021-10-23 2021-11-15 J Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-10-23 2021-11-15 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-10-23 2021-11-15 J Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2020-02-13 2020-03-29 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-02-13 2020-03-29 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-02-13 2020-03-29 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2020-02-13 2020-03-29 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-02-13 2020-03-29 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-08-20 2020-10-07 L Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-20 2020-10-07 F Infection Control Deficiencies Report COVID19 data to residents and families.
    2020-12-17 2020-12-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-08-16 2018-09-30 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-08-16 2018-09-30 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-08-16 2018-09-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-08-16 2018-09-30 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-08-16 2018-09-30 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2018-08-16 2018-09-30 F Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.

    Fines

    Fine Date Fine Amount
    2020-08-20 $425,070
    2020-12-17 $3,296
    2021-10-23 $14,508
    2021-10-23 $14,741
    2022-01-03 $650

    Denials

    Denial Date Payment Denial Days
    2020-08-20 45

    What is in the Neighborhood

    General Area Overview
    • The closest city is Covington which is 0.7 miles away and has a population of 13,916 (small town).
    • The average income is $53,994, which is low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 46
      • Average Temperature: 66.5
      • Day Breakdown: The area gets 182 days of rain, 2 days of snow and 179 days of sun
      • Precipitation: 3.0 inches a year

    Health and Safety Overview
    • The crime rate is 8.28 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.29 incidents per 100 people
      • Property Crime: 4.58 incidents per 100 people
      • Drug-Related Crime: 0.39 incidents per 100 people
    • The average life expectancy in zip code is 75.76 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    0.4 miles away
    Ingles
    0.7 miles away
    Walmart Supercenter
    2.1 miles away
    Aldi
    2.3 miles away
    bells grocery
    3.0 miles away

    None Found

    Bus Stations

    GA-20 / Waterside Dr SE
    8.5 miles away
    GA-20 / Honey Creek Rd
    8.5 miles away

    Banks

    Synovus Bank
    0.4 miles away
    BB&T
    0.4 miles away
    Wells Fargo
    8.5 miles away
    Pinnacle Bank
    9.3 miles away
    Bank of America
    10.0 miles away

    Hospitals

    Piedmont Newton Hospital
    1.0 miles away
    Rockdale Medical Center
    9.2 miles away
    Piedmont Walton Hospital
    14.8 miles away
    Ridgeview Institute – Monroe
    14.9 miles away
    DeKalb Medical Hillandale
    17.5 miles away

    Pharmacies

    Kroger Pharmacy
    0.4 miles away
    CVS
    0.9 miles away
    Walgreens
    8.9 miles away
    Rite Aid
    15.3 miles away
    Walmart Pharmacy
    16.4 miles away

    Dentists

    Creative Dentistry of Covington
    0.8 miles away
    Koch Orthodontics
    15.6 miles away
    Eastside Dentistry
    19.3 miles away
    Stone Mountain Dental
    22.2 miles away
    Lilburn Smilemaker Dental Center
    22.2 miles away

    Parks

    Covington
    0.5 miles away
    Floyd Street Historic District
    0.9 miles away
    Baker Field Park
    0.9 miles away
    Oxford Historic District
    1.1 miles away
    Springs Park
    1.2 miles away

    Places of Worship

    First Baptist Church
    22.3 miles away
    Stone Mountain Methodist Church
    22.5 miles away

    Shopping

    Mall at Stonecrest
    14.5 miles away
    WESLEY CHAPEL CROSSING
    21.2 miles away
    CROWE’S CROSSING
    21.7 miles away
    Lilburn Plaza
    22.2 miles away
    LAWRENCEVILLE COMMONS
    24.5 miles away

    Culture

    The Sketching Pad
    9.7 miles away
    Amphitheatre
    13.5 miles away
    4-D Experience Theater
    21.4 miles away
    ART Station
    22.3 miles away
    The Art Box
    23.2 miles away

    Restaurants

    LongHorn Steakhouse
    0.3 miles away
    Waffle House
    0.4 miles away
    Mystic Grill
    0.7 miles away
    Off the Square
    0.7 miles away
    City Pharmacy
    0.7 miles away

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    Google map of Riverside Health Care Center

    Licensing

    This community is licensed by the state of GA. It is a very large-sized community with 159 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

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