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West Valley Post Acute

7057 Shoup Ave, West Hills, CA 91307

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(818) 348-8422

Estimated Pricing

Studio
Estimated $6,894

Price Comparison

  • Average City Price: $6,942
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in West Hills

    Community Reviews

    8.4
    West Valley Post Acute
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 6 out of 14 communities in West Hills
  • Ranking in State: 1565 out of 3259 communities in CA

    • Facility and Grounds A

    Care A

    Staff A

    Cleanliness A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the facility present a mixed picture, with some highlighting the helpful and friendly staff, clean environment, and secure feeling for residents. Positive comments mention the attentiveness of team members, the well-staffed nature of the facility, and the clean and loving atmosphere provided for care.

    However, several reviews raise serious concerns about the facility's management of resident care, including issues with accommodating dietary needs, handling of personal belongings, and responsiveness to health emergencies. Some reviewers reported negative experiences with room conditions, such as water leaks and cleanliness, and a lack of physical therapy and activities for residents. Concerns were also raised about the facility's handling of COVID-19, with one reviewer stating their relative contracted the virus during their stay.

    Other criticisms include the facility's communication with families, the quality of food, and the overall approach to resident care, with some suggesting a lack of attention and care for long-term residents. Despite these concerns, some reviews praise the facility for its renovation, cleanliness, and the caring nature of some staff members.

    Overall, while there are positive aspects noted, such as the facility's environment and some caring staff, there are significant concerns about the quality of care, responsiveness to resident needs, and management practices that potential residents and their families should consider.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

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    Health

    Counseling

    IV Therapy

    Rehabilitation Services

    Wound Care Program

    Shortwave Diathermy

    Functional Mobility

    Services

    Business Office

    Activities

    Exercise

    Gardening

    Cooking Classes

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: Dec. 10, 1968
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 128
    Total current residents: 112
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 20
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $658

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-02 2022-02-20 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-02-02 2022-02-20 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-02-02 2022-02-20 E Egress Deficiencies Have exits that are accessible at all times.
    2022-02-02 2022-02-20 D Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2022-02-02 2022-02-20 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-02-02 2022-02-20 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-02-02 2022-02-20 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-02-02 2022-02-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-30 2019-10-18 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-09-30 2019-10-18 C Emergency Preparedness Deficiencies Establish methods for sharing information.
    2019-09-30 2019-10-18 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-09-30 2019-10-18 E Egress Deficiencies Provide rooms that can be unlocked from inside without a key.
    2019-09-30 2019-10-18 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-09-30 2019-10-18 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2019-09-30 2019-10-18 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-09-26 2018-10-15 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2018-09-26 2018-10-15 C Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2018-09-26 2018-10-15 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-09-26 2018-10-15 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2018-09-26 2018-10-15 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2018-09-26 2018-10-15 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-09-26 2018-10-15 D Egress Deficiencies Provide rooms that can be unlocked from inside without a key.
    2018-09-26 2018-10-15 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2018-09-26 2018-10-15 E Egress Deficiencies Have exits that are accessible at all times.
    2018-09-26 2018-10-15 F Egress Deficiencies Meet other general requirements that are deficient.
    2018-09-26 2018-10-15 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-09-26 2018-10-15 E Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2018-09-26 2018-10-15 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-09-26 2018-10-15 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-09-26 2018-10-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-09-26 2018-10-15 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-01 2023-06-24 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2023-06-01 2023-06-24 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-17 2023-03-29 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-03-17 2023-03-29 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-17 2023-03-29 E Environmental Deficiencies Keep all essential equipment working safely.
    2023-03-17 2023-03-29 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2023-02-22 2023-02-23 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2022-09-23 2022-09-29 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-02 2022-08-19 E Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2022-01-28 2022-02-25 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-01-28 2022-02-25 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-01-28 2022-02-25 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-01-28 2022-02-25 B Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2022-01-28 2022-02-25 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-01-28 2022-02-25 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-01-28 2022-02-25 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-01-28 2022-02-25 E Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-01-28 2022-02-25 E Quality of Life and Care Deficiencies Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    2022-01-28 2022-02-25 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-01-28 2022-02-25 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-01-28 2022-02-25 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2022-01-28 2022-02-25 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-01-28 2022-02-25 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-01-28 2022-02-25 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-01-28 2022-02-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-28 2022-02-25 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2022-01-28 2022-02-25 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2022-07-24 2022-07-29 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2022-06-13 2022-06-15 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-09-19 2019-10-18 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-09-19 2019-10-18 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-09-19 2019-10-18 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-09-19 2019-10-18 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-09-19 2019-10-18 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2019-09-19 2019-10-18 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-09-19 2019-10-18 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-09-19 2019-10-18 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2019-09-19 2019-10-18 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-09-19 2019-10-18 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-09-19 nan B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2021-03-07 2021-03-17 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-01-08 2021-01-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-11-28 2020-12-10 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-11-27 2020-12-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-05 2020-11-20 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2020-10-24 2020-10-31 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-08-25 2020-09-03 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-09-21 2018-10-15 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-09-21 2018-10-15 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-09-21 2018-10-15 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-09-21 2018-10-15 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-09-21 2018-10-15 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-09-21 2018-10-15 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2018-09-21 2018-10-15 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-09-21 2018-10-15 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2018-09-21 nan B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Fines

    Fine Date Fine Amount
    2020-07-31 $5,330
    2022-01-17 $658

    What is in the Neighborhood

    General Area Overview
    • The closest city is Calabasas which is 3.1 miles away and has a population of 23,058 (small town).
    • The average income is $116,567, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 58
      • Average Temperature: 68.7
      • Day Breakdown: The area gets 53 days of rain and 311 days of sun
      • Precipitation: 0.6 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Ralphs
    0.2 miles away
    Follow Your Heart Market
    0.7 miles away
    Trader Joe's
    0.7 miles away
    Sprouts Farmers Market
    0.8 miles away
    Costco
    1.0 miles away

    None Found

    Bus Stations

    Warner Center Transit Hub
    1.4 miles away
    CE 422;VCExp.;LAMTA 161
    1.5 miles away
    VENTURA COUNTY EXPRESS BUS
    1.5 miles away
    CE 422
    1.6 miles away
    CE 422;MTA 161
    2.1 miles away

    Banks

    Wells Fargo
    0.6 miles away
    Charles Schwab
    1.1 miles away
    City Bank
    1.1 miles away
    Financial Partners Credit Union
    1.2 miles away
    Lockheed Federal Credit Union
    1.2 miles away

    Hospitals

    West Hills Hospital & Medical Center
    0.7 miles away
    Kaiser Permanente Woodland Hills Medical Center
    2.3 miles away
    Northridge Hospital Medical Center
    4.9 miles away
    Providence Tarzana Medical Center
    5.0 miles away
    Nu Vela Esthetica
    6.1 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    CVS Pharmacy
    0.9 miles away
    Rite Aid
    2.1 miles away
    CVS pharmacy
    3.0 miles away

    Dentists

    Royal Dental Practice
    0.9 miles away
    Warner Village Dental
    1.2 miles away
    Daniel E. Cronk, DDS
    2.5 miles away
    Timothy H. Jordan DMD
    2.5 miles away
    Northridge Dental Works
    4.9 miles away

    Parks

    Los Angeles
    0.2 miles away
    Shadow Ranch Park
    0.3 miles away
    Canoga Park
    0.9 miles away
    4 Oaks Park
    1.2 miles away
    Woodland Hills
    1.3 miles away

    Places of Worship

    Wilshire Boulevard Temple
    20.1 miles away
    Thien Hau Temple
    23.4 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    23.6 miles away

    Shopping

    Topanga Plaza
    0.7 miles away
    Westfield Topanga
    0.8 miles away
    Pride Center
    1.0 miles away
    Plaza Di Northridge
    4.3 miles away
    Norwood Shopping Center
    7.9 miles away

    Culture

    Madrid Theater
    0.8 miles away
    West Valley Playhouse
    0.8 miles away
    rehearsal
    0.8 miles away
    Gym
    1.5 miles away
    Bredlow Pavilion
    1.7 miles away

    Restaurants

    Poppers Frozen Popcorn
    0.1 miles away
    Nicos
    0.1 miles away
    Currywurst
    0.2 miles away
    Weiler's Deli
    0.2 miles away
    Coco's
    0.3 miles away

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    Google map of West Valley Post Acute

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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