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West Roxbury Health & Rehabilitation Center
5060 Washington Street, West Roxbury, MA 02132
For Pricing & Availability
(800) 780-8101To Reach a Resident
(617) 323-5440Estimated Pricing
Price Comparison
West Roxbury Health & Rehabilitation Center Description
At West Roxbury Health & Rehabilitation Center, we know your priority is quality care that will lead to rapid recovery and improved physical condition. We also know you value the comforts of home and the freedom afforded by an independent lifestyle. Our staff of highly trained healthcare professionals considers all these factors when developing a personalized care plan designed to 
specifically meet your unique healthcare needs.
Our comprehensive continuum of healthcare services include Short-Term Rehabilitation, Long-Term and Respite Care. Our facility is staffed with healthcare professionals who attend to every patient’s needs.
Whether you or a loved one is recovering from surgery, a serious illness, an injury, or is in need of long-term care, we understand that choosing the highest quality care setting can be incredibly challenging. We invite you and your family to visit us. We would be delighted if you would come to personally experience our unique approach to caring.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in West Roxbury
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in West Roxbury
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviewers express dissatisfaction with the staff's attitude and professionalism, describing them as rude and unhelpful.
- Concerns about patient care and safety are prevalent, with reports of neglect, inadequate response times to emergencies, and inappropriate handling of patients.
- Some reviewers highlight issues with the facility's cleanliness and maintenance, mentioning infestations of cockroaches and spiders.
- Communication problems are noted, including staff's reluctance to engage with patients' families and outside healthcare providers.
- However, there are positive comments about the work environment from some who identify as employees, praising the team effort and the facility's cleanliness and organization.
- A few reviews mention the facility's efforts to treat staff and residents with respect and make them feel like part of a family.
- One review specifically criticizes the nonprofit organization's management, accusing certain employees of provoking others to leave.
- Overall, the majority of the feedback is negative, with serious concerns raised about patient care, staff behavior, and facility management.
Reviews
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Health
Services
Activities
Community Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 76
Total current residents: 67
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $55998
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-14 | 2022-11-22 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-11-14 | 2022-11-22 | D | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2022-11-14 | 2022-11-22 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-11-14 | 2022-11-22 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-11-14 | 2022-11-22 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-11-14 | 2022-11-22 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-06 | 2019-07-12 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-06-06 | 2019-07-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-10 | 2022-12-17 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-11-10 | 2022-12-17 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-11-10 | 2022-12-17 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-11-10 | 2022-12-17 | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2022-11-10 | 2022-12-17 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-11-10 | 2022-12-17 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-11-10 | 2022-12-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-11-10 | 2022-12-17 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-11-10 | 2022-12-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-11-10 | 2022-12-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-10 | 2022-12-17 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-11-10 | 2022-12-17 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-11-10 | 2022-12-17 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-11-10 | 2022-12-17 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-11-10 | 2022-12-17 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-11-10 | 2022-12-17 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-11-10 | 2022-12-17 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-11-03 | 2021-12-22 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-11-03 | 2021-12-22 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-11-03 | 2021-12-22 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-10-15 | 2020-11-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2020-10-15 | 2020-11-16 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2020-10-15 | 2020-11-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-10-15 | 2020-11-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-10-15 | 2020-11-16 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2020-10-15 | 2020-11-16 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-14 | 2020-12-08 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-14 | 2020-12-08 | G | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2019-04-11 | 2019-05-26 | E | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2019-04-11 | 2019-05-26 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-04-11 | 2019-05-26 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-14 | $27,320 |
| 2020-10-14 | $17,490 |
| 2020-10-14 | $18,418 |
| 2020-10-14 | $27,830 |
| 2020-10-14 | $28,758 |
| 2022-11-10 | $9,750 |
What is in the Neighborhood
- The closest city is Dedham which is 1.7 miles away and has a population of 24,729 (small town).
- The average income is $109,765, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 32
- Average Temperature: 54.4
- Day Breakdown: The area gets 119 days of rain, 27 days of snow and 218 days of sun
- Precipitation: 0.9 inches a year
- The average life expectancy in zip code is 79.63 years old, which is high compared to other zip codes.
- Air Quality: Good Days 154.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Greek International Food Market
0.4 miles awayStop & Shop
0.9 miles awayStar Market
1.1 miles awayShaw's
1.6 miles awayBJ's Wholesale Club
2.0 miles awayNone Found
Bus Stations
Washington St @ Woodley Ave
0.1 miles awayWashington St opp Rockingham Ave
0.1 miles awayWashington St @ Rockingham Ave
0.1 miles awayWashington St @ Highview Ave
0.1 miles awayWashington St opp Desoto Rd
0.2 miles awayBanks
Citizens Bank (Roslindale)
1.9 miles awayBlue Hills Bank
2.1 miles awayBank of America
2.7 miles awayCommonwealth Bank
2.9 miles awayNeedham Bank
3.8 miles awayHospitals
VA Boston Healthcare System - West Roxbury Division
1.1 miles awayBournewood Hospital
2.2 miles awayHebrew Rehabilitation Center
2.4 miles awayBrigham & Women's Faulkner Hospital
2.7 miles awayLemuel Shattuck Hospital
3.5 miles awayPharmacies
Rite Aid
1.6 miles awayCVS Pharmacy
1.7 miles awayWalgreen's
2.0 miles awayCVS
2.2 miles awayWalgreens
3.5 miles awayDentists
Forest Hills Dental
3.1 miles awayPondside Dental Associates
3.6 miles awayAtlantic Dental Partners.
3.7 miles awayGentle Dental
3.9 miles awayChestnut Dental
4.4 miles awayParks
Stony Brook Reservation
0.1 miles awayDraper Playground
0.5 miles awayCarroll Pond Playground
0.7 miles awayPraught Field
0.7 miles awayBellevue Hill Park
0.9 miles awayPlaces of Worship
United First Parish Church
7.7 miles awayKings Chapel
8.0 miles awaySt. Leonard's Church
8.5 miles awayOld North Church
8.6 miles awayGrace Federated Church
10.7 miles awayShopping
Dedham Mall
1.1 miles awayEast Dedham Plaza
1.1 miles awayArcade Building
5.6 miles away401 Park
6.0 miles awayPrudential Center
6.6 miles awayCulture
Henderson Arts Center
1.7 miles awayOrigination
3.2 miles awayThe Riot Theater
3.4 miles awayThe Footlight Club
3.7 miles awayStony Brook Fine Arts
4.3 miles awayRestaurants
IHOP
1.1 miles awayJoe’s 320 Cafe
1.1 miles awayUNO Pizzeria & Grill
1.1 miles awayMidway
1.3 miles awayEggs & Thai Cafe
1.6 miles awayGet exact pricing & check availability
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