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West Dixon Assisted Living - A Waters Community

2821 W Dixon Road, Little Rock, AR 72206

Assisted Living Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(501) 888-4200

Estimated Pricing

Studio
Estimated $4,013

Price Comparison

  • Average City Price: $4,175
  • Average State Price: $3,617
  • Average National Price: $3,754

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Little Rock

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Little Rock

    Community Reviews

    6.1
    West Dixon Assisted Living - A Waters Community
    Based on My Caring Plan's proprietary scoring, including 24 reviews across the web

    Ranking

  • Ranking in City: 25 out of 34 communities in Little Rock
  • Ranking in State: 280 out of 326 communities in AR

    • Facility and Grounds A

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • New management has significantly improved cleanliness and care quality, transforming the facility into a comforting environment.
    • Family members appreciate the staff's dedication, noting that their loved ones are treated like family.
    • Significant renovations and staff changes under new management have been well-received by residents.
    • Despite past criticisms, some see the facility as having made a positive impact on people's lives over the years.
    • Employees highlight a family-like treatment of residents and commend the dedication of their colleagues.
    • Some staff members find the workplace wonderful, citing a manageable workload and the joy of caring for residents.

    Negative Reviews:

    • Some employees criticize the facility for being an unpleasant workplace, citing unprofessionalism and payment issues.
    • Concerns about neglectful staff and an incident where a resident was injured under their watch.
    • Complaints about poor management, including issues with transferring funds and rude administrative behavior.
    • Several reviews mention a pervasive unpleasant smell and a lack of available nursing staff.
    • Customer service issues noted, with potential residents and their families encountering rudeness on inquiry calls.

    Mixed Reviews:

    • While some acknowledge improvements and positive aspects, others have had significantly negative experiences, ranging from workplace dissatisfaction to concerns over resident care and facility management.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: Oct. 25, 2011
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 140
    Total current residents: 81
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $249705

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-24 2022-06-17 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-05-24 2022-06-17 K Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-05-24 2022-06-17 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-05-24 2022-06-17 E Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2022-05-24 2022-06-17 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-05-24 2022-06-17 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-05-24 2022-06-17 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-03-30 2021-05-02 F Egress Deficiencies Install proper backup exit lighting.
    2021-03-30 2021-05-05 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-09-11 2019-10-11 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-09-02 2019-10-11 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-09-02 2019-10-11 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-09-02 2019-10-11 E Egress Deficiencies Have exits that are accessible at all times.
    2019-09-02 2019-10-11 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-09-02 2019-10-11 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-09-02 2019-10-11 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-09-02 2019-10-11 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-09-02 2019-10-11 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-05 2023-04-24 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-04-05 2023-04-24 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-05-26 2022-06-17 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-05-26 2022-06-17 D Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2022-05-26 2022-06-17 D Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2022-05-26 2022-05-26 C Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2022-05-26 2022-06-17 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-05-26 2022-06-17 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-05-26 2022-06-17 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-05-26 2022-06-17 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-05-26 2022-06-17 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2022-05-26 2022-06-17 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-05-26 2022-06-17 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-05-26 2022-06-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-05-26 2022-06-17 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-05-26 2022-06-17 E Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2022-05-26 2022-06-17 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-05-26 2022-06-17 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-05-26 2022-06-17 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-05-26 2022-06-17 E Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2022-05-26 2022-06-17 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2022-01-27 2022-02-17 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-01-27 2022-02-17 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-01-27 2022-02-17 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-04-02 2021-05-02 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-04-02 2021-04-02 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-04-02 2021-05-02 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-04-02 2021-05-02 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-04-02 2021-05-02 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-04-02 2021-05-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-16 2021-08-13 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-07-16 2021-08-13 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2021-01-15 2021-01-12 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-01-15 2021-01-12 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-01-15 2021-01-12 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-01-15 2021-01-12 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-01-15 2021-02-09 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2020-08-17 2020-09-16 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-08-17 2020-09-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-11 2019-10-11 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-09-11 2019-10-11 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-09-11 2019-10-11 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-09-11 2019-10-11 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-09-11 2019-10-11 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2019-09-11 2019-10-11 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-09-11 2019-10-11 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-09-11 2019-10-11 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-09-11 2019-10-11 E Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-09-11 2019-10-11 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-09-11 2019-11-15 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-09-11 2019-11-15 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-09-11 2019-10-11 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-09-11 2019-11-15 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-09-11 2019-10-11 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-09-11 2019-10-11 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-09-11 2019-11-15 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-09-11 2019-10-11 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-09-11 2019-10-11 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-09-11 2019-10-11 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-09-11 2019-10-11 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2019-09-11 2019-10-11 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2019-09-11 2019-10-11 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-09-11 2019-11-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-11 2019-10-11 E Environmental Deficiencies Keep all essential equipment working safely.
    2019-09-11 2019-10-11 F Nursing and Physician Services Deficiencies Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Fines

    Fine Date Fine Amount
    2018-02-05 $11,050
    2020-08-17 $5,258
    2020-08-17 $5,059
    2021-01-15 $216,970
    2021-04-02 $9,750
    2022-02-28 $658
    2022-05-26 $26,260
    2022-05-26 $17,069

    What is in the Neighborhood

    General Area Overview
    • The closest city is Little Rock which is 6.1 miles away and has a population of 197,992 (small city).
    • The average income is $43,697, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 43
      • Average Temperature: 65.2
      • Day Breakdown: The area gets 165 days of rain, 2 days of snow and 196 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 36.6 years old, high compared to other cities.
    • 6.23% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 8.4% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 40% Black or African-American, 7% Hispanic or Latino, and 48% White.

    Health and Safety Overview
    • The crime rate is 14.95 per 100 people which is very high compared to other cities.
      • Violent Crime: 4.83 incidents per 100 people
      • Property Crime: 7.67 incidents per 100 people
      • Drug-Related Crime: 0.72 incidents per 100 people
    • The average life expectancy in zip code is 75.64 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 190.0, Moderate Days 81.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Edwards Food Giant
    4.3 miles away
    Walmart Supercenter
    5.1 miles away
    Kroger
    5.4 miles away
    Edward's Food Giant
    7.9 miles away
    Terry's
    8.0 miles away

    Transportation

    3rd Street & River Market Avenue
    6.2 miles away
    River Market Avenue & 3rd Street
    6.2 miles away
    World Avenue & 3rd Street
    6.2 miles away
    2nd Street & Scott Street
    6.2 miles away
    2nd Street & Center Street
    6.2 miles away

    None Found

    Banks

    PNB
    3.4 miles away
    Regions Bank
    5.1 miles away
    Arvest Bank
    5.3 miles away
    Centennial Bank
    5.4 miles away
    Simmons Bank
    5.7 miles away

    Hospitals

    Arkansas Children's Hospital
    5.5 miles away
    University of Arkansas Medical Sciences Medical Center
    6.3 miles away
    Arkansas State Hospital
    6.6 miles away
    CHI St. Vincent Infirmary
    6.9 miles away
    CARTI Cancer Center
    7.4 miles away

    Pharmacies

    Walgreens
    5.2 miles away
    Argenta Drug Co
    6.9 miles away
    East End Pharmacy
    7.1 miles away
    Express Pharmacy
    8.9 miles away
    Cornerstone Pharmacy
    10.0 miles away

    Dentists

    hart and coco
    9.3 miles away
    cantrell Family dental center
    9.3 miles away
    Eiler Dentristry
    13.2 miles away
    Leap Kids Dental
    14.5 miles away
    Westrock Orthodontist
    14.5 miles away

    Parks

    Higgins Community Park
    2.7 miles away
    Gillam Park
    3.0 miles away
    Sweet Home Community Park
    3.0 miles away
    Wakefield Park
    3.2 miles away
    Gilliam Park
    3.4 miles away

    Places of Worship

    Cornerstone Bible Fellowship
    12.5 miles away

    Shopping

    Outlets Of Little Rock
    6.8 miles away
    Pavillion in the park
    9.3 miles away
    McCain Mall
    9.8 miles away

    Culture

    Arkansas Arts Center
    5.6 miles away
    Weekend Theatre
    5.9 miles away
    Arkansas Repertory Theatre
    5.9 miles away
    Robinson Center
    6.3 miles away
    Riverfest Amphitheatre
    6.4 miles away

    Restaurants

    El Chico
    3.4 miles away
    Waffle House
    3.4 miles away
    Gino's Pizzeria & Philly Steaks
    3.5 miles away
    Lassis Inn
    4.6 miles away
    Dixie Cafe
    5.1 miles away

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    Google map of West Dixon Assisted Living - A Waters Community

    Licensing

    This community is licensed by the state of AR. It is a very large-sized community with 155 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Call (800) 780-8101

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