📞 Call for pricing and availability: (800) 780-8101
Wesley Acres, Des Moines
3520 Grand Ave., Des Moines, IA 50312
For Pricing & Availability
(800) 780-8101To Reach a Resident
(515) 271-6500Estimated Pricing
Price Comparison
Wesley Acres, Des Moines Description
Wesley Acres is in the unique position to provide beautiful accommodations for older adults who have been committed to Des Moines their entire lives. With a focus on community involvement, residents here remain engaged in the things they’ve loved about their city for years.
As the campus where WesleyLife began, Wesley Acres takes seriously our commitment to model the ‘WesleyLife Way’ of doing things, from the way we welcome new residents to our commitment to the very best in culinary, wellness, lifestyle — you name it! At Wesley Acres, the most important thing to all of us is making sure we hire and retain the very best team members and reinforce how much they are valued and appreciated. They, in turn, will appreciate and value our residents.”
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Des Moines
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Des Moines
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Des Moines
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Des Moines
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Des Moines
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers appreciate the renovations and additions to the facility, noting it as a great place that feels like home.
- Several comments highlight the excellent care provided by empowered and well-supported staff, leading to a high level of service and a beautifully maintained campus.
- Visitors and families have had positive experiences with tours, praising the tasteful renovations, welcoming atmosphere, and exceptional amenities including a 24 hr. snack area and underwater treadmill.
- Some reviewers specifically thank the staff for their wonderful care and helpfulness during challenging transitions into assisted living.
- A traveling CNA praised Wesley Acres as one of the best facilities they've worked in, highlighting its cleanliness and well-stocked supplies.
Negative Reviews:
- Some reviewers express concerns about accessibility after business hours and describe the building as confusing and lacking in staff presence for assistance.
- There are alarming reports of neglect and mistreatment, including complaints from residents about being threatened by staff and experiencing neglect in basic care needs such as medication administration and personal hygiene.
- One reviewer had a negative interaction with a staff member who was described as rude and unhelpful.
- Another reviewer faced difficulties in the job application process, citing poor communication from the company.
Mixed Feedback:
- While many reviews praise the facility for its care, amenities, and staff, there are significant concerns about specific instances of poor treatment and neglect.
- The facility is undergoing renovations, which is seen positively by some, but the overall experience for visitors and potential residents varies greatly.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: May 1, 2003
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 80
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $26033
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-24 | 2023-05-03 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-04-24 | 2023-05-17 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-04-24 | 2023-05-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-04-24 | 2023-05-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2023-04-24 | 2023-05-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-12-08 | 2021-12-20 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2021-12-08 | 2021-12-21 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-12-08 | 2021-12-20 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-12-08 | 2021-12-20 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-12-08 | 2021-12-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-12-08 | 2021-12-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-12-08 | 2021-12-21 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-12-23 | 2019-12-30 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2019-12-23 | 2019-12-30 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-12-23 | 2019-12-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-09 | 2023-02-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-04-20 | 2023-05-19 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-04-20 | 2023-05-19 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2023-04-20 | 2023-05-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-07 | 2022-05-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-08 | 2021-10-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-08 | 2021-10-04 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-13 | 2022-01-13 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-12-13 | 2022-01-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-12-13 | 2022-01-13 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-12-13 | 2022-01-13 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-12-13 | 2022-01-13 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-12-13 | 2022-01-13 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-12-13 | 2022-01-13 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-12-13 | 2022-01-13 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-12-13 | 2022-01-13 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2021-12-13 | 2022-01-13 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-13 | 2022-01-13 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-19 | 2020-01-19 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-12-19 | 2020-01-19 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-12-19 | 2020-01-19 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-12-19 | 2020-01-19 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-12-13 | $26,033 |
What is in the Neighborhood
- The closest city is West Des Moines which is 2.4 miles away and has a population of 64,113 (large town).
- The average income is $122,181, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 23
- Average Temperature: 52.6
- Day Breakdown: The area gets 126 days of rain, 37 days of snow and 200 days of sun
- Precipitation: 1.8 inches a year
- The median age is 34.5 years old, average compared to other cities.
- 5.6% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 11.34% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 6% Asian, 11% Black or African-American, 10% Hispanic or Latino, and 70% White.
- The crime rate is 1.11 per 100 people which is very low compared to other cities.
- Violent Crime: 0.39 incidents per 100 people
- Property Crime: 0.56 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 78.43 years old, which is average compared to other zip codes.
- Air Quality: Good Days 267.0, Moderate Days 37.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Price Chopper
0.3 miles awayGateway Market
1.1 miles awayHilal Groceries
1.3 miles awayPlaza Food Market
1.4 miles awayFareway
2.1 miles awayNone Found
Bus Stations
Ingersoll Ave & 35th St
0.2 miles awayIngersoll Ave & 37th St
0.2 miles away3220 Ingersoll
0.3 miles awayIngersoll Ave & 39th St
0.3 miles awayIngersoll Ave & 31st St
0.3 miles awayBanks
Bank of America
0.2 miles awayU.S. Bank
0.2 miles awayMetaBank
0.2 miles awayEdCo Community Credit Union
0.3 miles awayWells Fargo
0.5 miles awayHospitals
Iowa Methodist Medical Center
1.5 miles awayMercyOne Des Moines Medical Center
2.2 miles awayBroadlawns Medical Center
2.4 miles awayVA Medical Center
2.9 miles awayIowa Lutheran Hospital
3.0 miles awayPharmacies
Walgreens
0.2 miles awayBauder Pharmacy
0.3 miles awayPrice Chopper Pharmacy
0.3 miles awayHy-Vee Drugstore
1.2 miles awayMedicap Pharmacy
2.6 miles awayDentists
Ingersoll Dental Group
0.3 miles awaySmile Orthodontics
0.3 miles awayIngersoll Family Dentistry
0.5 miles awayLinquist Family Dentistry
1.3 miles awayWaveland Family Dental
1.3 miles awayParks
Waterworks Park
0.6 miles awayGreenwood Park
0.7 miles awayTerrace Hill Kitchen Garden
0.8 miles awayClare & Miles Mills Rose Garden
0.8 miles awayAshworth Park
0.9 miles awayNone Found
Shopping
Merle Hay Mall
3.7 miles awayHaymarket Mall
4.0 miles awayValley West Mall
4.5 miles awaySouthridge Mall
5.2 miles awayJordan Creek Town Center
7.2 miles awayCulture
Des Moines Community Playhouse
0.8 miles awaySylvan Theater
0.8 miles awayArt Studios
0.8 miles awayEliel Saarinen Building
0.8 miles awayI.M. Pei Building
0.8 miles awayRestaurants
Hagar's Manhattan Deli
0.2 miles awayEl Patio Mexican Restaurant
0.2 miles awayJesse's Embers
0.3 miles awayTed's Coney Island
0.4 miles awayEatery A
0.4 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of IA. It is a large-sized community with 118 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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