WellStar Windy Hill Hospital

Positive Reviews:

• Many reviewers praise the staff for being very nice, helpful, and professional.
• Several experiences highlight the caring and attentive nature of nurses and doctors, especially in pediatric and orthopedic surgery cases.
• Facilities are described as clean, organized, and offering easy access with free parking.
• Some patients and visitors noted excellent care and attention during rehabilitation and long-term acute care hospital stays, with staff going above and beyond.

Negative Reviews:

• Communication issues are a common complaint, with reports of calls going unanswered or being redirected to voicemail, and staff being described as unprofessional.
• There are instances of scheduling mishaps and delays in service, including incorrect appointment times and slow response to patient needs.
• Some reviewers express dissatisfaction with the level of care provided, including a lack of timely medication administration and inappropriate use of restraints.
• There are reports of refusal to provide service, even when payment was offered out of pocket.

Mixed Experiences:

• While many reviews highlight the dedication and kindness of the staff, others point out significant areas for improvement in communication, scheduling, and overall patient care.
• Visiting hours and facility amenities like parking are appreciated, but some visitors faced restrictions and inconveniences.