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Webster Manor Rehabilitation & Health Care Center

745 School Street, Webster, MA 01570

Assisted Living Nursing Home Respite Care Skilled Nursing
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 949-0644

Estimated Pricing

Studio
Estimated $3,527

Price Comparison

  • Average City Price: $3,609
  • Average State Price: $3,957
  • Average National Price: $3,754


  • Webster Manor Rehabilitation & Health Care Center Description

    Located in Webster, MA, Webster Manor Rehabilitation & Health Care Center offers skilled nursing and rehabilitative care to its patients and residents. Our staff is devoted to providing our residents with quality care with a personal touch, designed to improve their quality of life. As part of Athena Health Care Systems’ continuum of care, residents can “age in place” knowing that they don’t have to move as their care needs change. Our staff are highly trained to give residents care at every level.

    Whether you’re looking for a short stay or to make Webster Manor your home, our fully furnished private and semi-private rooms create an environment that is calming and comfortable. Our physicians, nurses and clinical staff, rehabilitation therapists, and ancillary team members will help you every step of the way and will inform you and your family of the progress you are making.

    Our skilled nursing services cater to those whose needs require regular 24-hour care and monitoring. This could be short-term for those who have been discharged from the hospital and need extra support time to recover, or those who need traditional longer-term nursing home care.

    For our short-term patients, rehabilitative therapy services are available on-site, as often as needed and as prescribed by your physician for optimal recovery and health. Your pathway will include therapy goals, exercises, and specific tasks that will help guide you from your hospital bed to living your best life. Oftentimes, these services include physical therapy, occupational therapy, and speech therapy.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Webster

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Webster

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Webster


    Community Reviews

    6.8
    Webster Manor Rehabilitation & Health Care Center
    Based on My Caring Plan's proprietary scoring, including 35 reviews across the web

    Ranking

  • Ranking in City: 3 out of 4 communities in Webster
  • Ranking in State: 495 out of 654 communities in MA
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Some reviews highlight significant concerns about the facility, including inadequate leadership, poor management, and issues with resident care such as medication errors, unaddressed pain, and hygiene.
    • There are reports of operational problems like plumbing issues, understaffing, and unsatisfactory meals. Additionally, some reviews mention a lack of proper care for diabetic patients and concerns over patient safety.
    • Negative experiences also extend to potential employees and visitors, with reports of disorganized interviews and observed issues within the facility, such as lost personal items and unprofessional staff behavior.
    • However, there are also positive reviews praising the staff for their care and friendliness, with some residents and family members expressing satisfaction with the services received, including rehabilitation and COVID-19 precautions.
    • Several reviews commend specific aspects of the facility, such as the quality of care from nursing, rehab, and maintenance staff, and the efforts of individuals who go above and beyond in their roles.

    Overall, the reviews present a mixed picture, with some expressing gratitude for the care provided, while others raise serious concerns about the facility's management, staff behavior, and the quality of care and living conditions.


    Reviews

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    Webster Manor Rehabilitation & Health Care Center Videos


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    Health

    24-Hour Skilled Nursing Care

    Restorative Care Programs

    Primary Care And Specialty Care Physician Services

    Skilled Nursing Care

    Post-Hospital Care & Recovery

    Hospice Services


    Services

    Respite Care Services

    Assisted & Senior Living

    Helpful Resources

    Caregiver

    24-Hour Supervision

    Personal Care


    Activities

    Therapeutic Recreation Programs And Activities

    Music


    Community Amenities

    Family Counseling And Support Groups

    Social Services / Case Management

    Support Groups

    Social Services

    Case Management

    Counseling


    Dining

    Selective Menu Dining Program

    Registered Dietitian Services

    Dining Room

    Meals And Snacks



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 1, 1985
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 135
    Total current residents: 127
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 6
    Total cost of fines: $68700


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-13 2023-01-10 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-10-13 2022-11-25 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-10-13 2022-11-25 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-10-13 2023-01-10 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-10-13 2022-11-25 D Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2022-10-13 2022-11-25 F Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2022-10-13 2023-01-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2022-03-02 2022-03-24 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-03-02 2022-03-24 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-14 2023-07-14 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2023-01-04 2023-01-25 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-05 2022-11-16 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-05 2022-11-16 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2022-10-05 2022-11-16 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-10-05 2022-11-16 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-10-05 2022-11-16 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-10-05 2022-11-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-10-05 2022-11-16 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-10-05 2022-11-16 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2022-10-05 2022-11-16 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2022-10-05 2022-11-16 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-10-05 2022-11-16 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-10-05 2022-11-16 D Infection Control Deficiencies Report COVID19 data to residents and families.
    2022-01-13 2022-02-21 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-01-13 2022-02-21 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-01-13 2022-02-21 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-01-13 2022-02-21 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2022-01-13 2022-02-21 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2022-01-13 2022-02-21 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-01-13 2022-02-21 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-01-13 2022-02-21 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-13 2022-02-21 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-01-13 2022-02-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-13 2022-02-21 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-01-13 2022-02-21 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-13 2022-02-21 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-01-07 2021-02-05 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-20 2020-11-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-12 2020-09-21 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-22 2020-11-26 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-07-05 2019-08-29 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-07-05 2019-08-29 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2019-07-05 2019-08-29 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-07-05 2019-08-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-07-05 2019-08-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-07-05 2019-08-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-07-05 2019-08-29 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-07-05 2019-08-29 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-05 2019-08-29 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-07-05 2019-08-29 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-07-05 2019-08-29 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2018-05-10 $40,527
    2020-07-15 $14,200
    2020-07-15 $13,000
    2020-10-19 $650
    2020-10-20 $9,750
    2021-01-07 $15,000
    2021-01-07 $15,747
    2022-01-13 $15,000
    2022-01-13 $15,399
    2022-01-13 $15,350
    2022-10-05 $15,000
    2023-01-04 $12,155

    What is in the Neighborhood

    General Area Overview
    • The closest city is Webster which is 0.9 miles away and has a population of 11,412 (small town).
    • The average income is $61,696, which is average compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 30
      • Average Temperature: 52.7
      • Day Breakdown: The area gets 141 days of rain, 37 days of snow and 185 days of sun
      • Precipitation: 2.2 inches a year

    Health and Safety Overview
    • The crime rate is 4.84 per 100 people which is high compared to other cities.
      • Violent Crime: 1.9 incidents per 100 people
      • Property Crime: 1.91 incidents per 100 people
      • Drug-Related Crime: 0.37 incidents per 100 people
    • The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Price Chopper
    2.0 miles away
    Market Basket
    5.5 miles away
    Big Y
    6.9 miles away
    Stop & Shop
    7.6 miles away
    Walmart Supercenter
    7.8 miles away

    None Found

    Bus Stations

    Thompson Library
    3.7 miles away
    Putnam Walmart
    7.8 miles away
    Ella Grasso & Dana Court
    7.9 miles away
    Saint Onge & Bulger
    8.0 miles away
    Hampshire Heights
    8.3 miles away

    Banks

    Hometown Bank
    1.9 miles away
    Cornerstone Bank
    2.5 miles away
    Bank of America
    8.4 miles away
    bankHometown
    8.4 miles away
    Southbridge Credit Union
    10.9 miles away

    Hospitals

    Harrington HealthCare at Webster
    1.6 miles away
    Eleanor Slater Hospital Zambarano Unit
    6.7 miles away
    Harrington Hospital
    8.6 miles away
    Day Kimball Hospital
    9.0 miles away
    Fairlawn Rehabilitation Hospital
    15.4 miles away

    Pharmacies

    CVS
    7.8 miles away
    Walgreens
    8.3 miles away
    CVS Pharmacy
    8.4 miles away

    Dentists

    Wellness Dental LLC
    2.6 miles away
    WellOne Dentistry
    10.8 miles away
    Dr. Roland Lupien, DDS
    12.8 miles away
    Dental Designs
    13.4 miles away
    Simply Orthodontics
    13.4 miles away

    Parks

    Berthol Field
    0.2 miles away
    Starzec Field
    1.1 miles away
    Ardlock Acres
    1.1 miles away
    Memorial Athletic Field
    1.2 miles away
    Avalock Acres
    1.3 miles away

    Places of Worship

    Abington Congregational Church
    14.0 miles away
    Emmanuel Baptist Church
    15.7 miles away
    Saint Johns Catholic Church
    16.0 miles away

    Shopping

    Sturbridge Plaza
    10.5 miles away
    Auburn Mall
    11.6 miles away
    The Shoppes at Blackstone Valley
    12.1 miles away
    Tatnuck Mall
    16.6 miles away
    547
    20.3 miles away

    Culture

    The Complex Performing and Creative Arts Centre
    8.5 miles away
    Center for the Arts
    8.5 miles away
    Iris and B. Gerald Cantor Art Gallery,
    14.4 miles away
    Drive In Theater
    14.7 miles away
    Leicester Triple Drive-In
    14.7 miles away

    Restaurants

    Bogey's Ice Cream
    4.6 miles away
    New England Pizzeria
    5.6 miles away
    Dairy Express Pizza
    5.6 miles away
    Empire Buffet
    7.6 miles away
    Giant Pizza
    7.7 miles away

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    Google map of Webster Manor Rehabilitation & Health Care Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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