📞 Call for pricing and availability: (800) 780-8101

Waterfront Terrace

7750 South Shore Drive, Chicago, IL 60649

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(773) 731-4200

Estimated Pricing

Studio
Estimated $8,836

Price Comparison

  • Average City Price: $12,137
  • Average State Price: $8,401
  • Average National Price: $7,508


  • Waterfront Terrace Description

    Waterfront Terrace offers skilled short-term and long-term care, 24-hours a day, under the supervision of our Medical Directors or your attending physician. We provide comprehensive skilled nursing care using state-of-the-art medical equipment and progressive treatment plans promoting quality care.

    Our mission is to promote the independence of our guests and the quality of their lives to the fullest extent. Guests of our centers, their family, and friends can rest assured knowing that our specially trained, dedicated professionals are providing quality care 24-hours a day.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Chicago

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Chicago


    Community Reviews

    7.2
    Waterfront Terrace
    Based on My Caring Plan's proprietary scoring, including 43 reviews across the web

    Ranking

  • Ranking in City: 93 out of 161 communities in Chicago
  • Ranking in State: 1044 out of 1441 communities in IL
  • Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express significant concerns about the quality of care, including issues with communication, staff responsiveness, and overall treatment of residents. Complaints include long wait times on calls, lack of notification about resident health issues, and allegations of neglect and disrespect towards residents.
    • There are alarming reports of residents contracting COVID-19, with families not being informed in a timely manner, and concerns about the cleanliness and safety protocols related to shared items like phones.
    • Some reviews accuse the facility of financial misconduct and poor treatment of residents, including threats of eviction and disrespectful behavior from staff.
    • On the positive side, there are reviews praising the facility for its friendly and professional staff, clean environment, and the care provided to residents. Some family members feel comfortable and satisfied with the care their loved ones receive, highlighting good experiences with the staff and administration.
    • A few reviews mention the facility's atmosphere as great and mention specific positive experiences with the care of their loved ones.
    • There are also mentions of unethical practices, such as the suspicion of fake reviews being posted by employees, which raises concerns about the authenticity of some positive feedback.
    • Conversely, some employees have shared positive experiences working at the facility, describing it as a good place to work, with a great team and a comfortable environment.

    Conclusion: The reviews present a mixed picture, with a number of serious concerns raised about resident care and facility management, alongside positive feedback about staff and the environment. Prospective residents and their families may want to consider these points carefully and conduct further research or visits to make an informed decision.


    Reviews

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    Waterfront Terrace Videos


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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Wound Care Team

    IV Therapy

    Attending Physicians And Nurse Practitioner Services


    Services

    Attentive Concierge Service

    Medical Equipment

    Computer Access

    Registered Nurses

    Physician


    Activities

    In-house And Off-site Activities

    Elegant Library And Lounge

    Bus Trips Available

    Art


    Community Amenities

    Computer Work Stations/Wireless Internet Building-Wide

    Beauty/Barber Shop

    Lounges

    Pavilion


    Room Amenities

    Private Or Semi-private Rooms

    Well Appointed Suites

    HD Cable Television

    Wifi Available


    Dining

    Restaurant-style Dining Room

    Diverse Menu Selections

    Private Dining Room

    Morning Coffee And Newspaper Delivered To Your Room


    Transportation

    Transportation Services To Doctor Appointments


    Pet

    Pet Friendly



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 1, 1997
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 118
    Total current residents: 112
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 22
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $17506


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-19 2023-02-22 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-02-19 2023-02-22 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-02-19 2023-02-22 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-12-05 2022-12-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-03-15 2023-04-01 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-03-15 2023-04-01 D Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2023-03-15 2023-04-01 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-03-15 2023-04-01 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-03-15 2023-04-01 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-03-15 2023-04-01 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-03-15 2023-04-01 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-03-15 2023-04-01 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-03-15 2023-04-01 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-15 2023-04-01 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-15 2023-04-01 F Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2023-03-15 2023-04-01 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2023-03-15 2023-04-01 E Environmental Deficiencies Put firmly secured handrails on each side of hallways.
    2022-07-28 2022-08-17 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-11-28 2021-12-06 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2021-10-01 2021-10-25 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-02-25 2022-03-10 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-02-25 2022-03-10 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-02-25 2022-03-10 F Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-02-25 2022-03-10 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-30 2021-08-16 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-03-26 2021-04-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-03-26 2021-04-16 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-03-18 2021-03-31 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-03-18 2021-03-31 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-03-18 2021-03-31 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-03-18 2021-03-31 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-10-27 2020-11-14 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-08-18 2020-08-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-06-10 2021-06-29 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2021-06-10 2021-06-29 E Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-06-10 2021-06-29 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-06-10 2021-06-29 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-06-10 2021-06-29 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-06-10 2021-06-29 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-06-10 2021-06-29 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-06-10 2021-06-29 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-06-10 2021-06-29 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-06-10 2021-06-29 F Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2021-06-10 2021-06-29 E Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.

    Fines

    Fine Date Fine Amount
    2019-12-20 $3,318
    2020-08-03 $650
    2021-03-18 $18,240
    2021-03-18 $11,856
    2023-03-15 $5,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is South Chicago which is 1.1 miles away and has a population of 28,095 (mid sized town).
    • The average income is $39,694, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 27
      • Average Temperature: 51.7
      • Day Breakdown: The area gets 150 days of rain, 44 days of snow and 170 days of sun
      • Precipitation: 2.8 inches a year

    Demographic Overview
    • The median age is 34.2 years old, low compared to other cities.
    • 2.65% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 21.08% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 26% Black or African-American, 24% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 8.49 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.02 incidents per 100 people
      • Property Crime: 4.84 incidents per 100 people
      • Drug-Related Crime: 0.01 incidents per 100 people
    • The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Save-A-Lot
    0.7 miles away
    Cecy's Molino De Masa
    1.1 miles away
    Local Market
    1.3 miles away
    La Fruteria
    1.5 miles away
    Macias Produce
    1.6 miles away

    Transportation

    Cheltenham (79th Street)
    0.2 miles away

    Bus Stations

    South Shore Drive & 78th Street
    0.0 miles away
    South Shore Drive & 77th Street
    0.1 miles away
    South Shore Drive & Cheltenham
    0.2 miles away
    South Shore Drive & 76th Street
    0.2 miles away
    79th Street & Exchange (Metra) WB
    0.3 miles away

    Banks

    U.S. Bank
    0.8 miles away
    Chase
    1.3 miles away
    Fifth Third Bank
    1.7 miles away
    PNC Bank
    1.8 miles away
    Bank of America
    1.8 miles away

    Hospitals

    South Shore Hospital
    0.9 miles away
    Jackson Park Hospital
    1.6 miles away
    La Rabida Children's Hospital
    1.8 miles away
    Advocate Trinity Hospital
    2.1 miles away
    University of Chicago Medicine Campus
    3.4 miles away

    Pharmacies

    Walgreens
    1.2 miles away
    CVS Pharmacy
    2.2 miles away
    Katasaros Pharmacy
    3.5 miles away
    Cornerstone Pharmacy
    3.7 miles away
    Walmart Pharmacy
    4.3 miles away

    Dentists

    Family Dental Care
    1.9 miles away
    Brighter Dental of South Loop
    8.1 miles away
    Aspen Dental
    9.0 miles away
    Orthodontic Experts
    9.3 miles away
    Chicago Dental Boutique
    9.6 miles away

    Parks

    Rainbow Beach Park
    0.1 miles away
    Rainbow Beach Dunes
    0.4 miles away
    75th and Coles Community Gardens
    0.4 miles away
    Ashe Beach Park
    0.5 miles away
    Russell Square Park
    0.8 miles away

    Places of Worship

    Roberts Temple Church of God in Christ
    5.9 miles away

    Shopping

    Hyde Park Shopping Center
    3.3 miles away
    Kimbark Plaza
    3.8 miles away
    Southgate Market
    8.9 miles away
    The Maxwell
    9.0 miles away
    Little Village Discount Mall
    9.8 miles away

    Culture

    New Regal Theatre
    1.6 miles away
    ETA Creative Arts Foundation
    2.1 miles away
    Logan Center for Creative and Performing Arts
    3.3 miles away
    Mandel Hall
    3.4 miles away
    The Revival
    3.6 miles away

    Restaurants

    L&G Restaurant
    0.5 miles away
    Rocky's Pancake House
    0.7 miles away
    Taste Jamaica
    0.8 miles away
    Majani
    0.9 miles away
    El Jacalito
    1.0 miles away

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    Google map of Waterfront Terrace

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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