📞 Call for pricing and availability: (800) 780-8101
Wachusett Manor
32 Hospital Hill Road, Gardner, MA 01440
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 632-5477Estimated Pricing
Price Comparison
Wachusett Manor Description
Wachusett Rehabilitation and Nursing Center (formerly Wachusett Manor) is a 96-bed nursing home located in Gardner, Massachusetts. We are conveniently located only a five minute drive from Heywood Hospital. We have been serving the Gardner, Fitchburg, and Leominster areas for over 60 years.
Wachusett Rehabilitation and Nursing Center offers short-term rehabilitation, including physical therapy, occupational therapy, and speech therapy. We also offer long-term care, respite care, and end-of-life services. We are located on top of Hospital Hill and have beautiful scenic views. We are a family-friendly facility and we provide excellent personalized care. We have a well-manicured large lawn and a gorgeous courtyard area for our residents to explore.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Gardner
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praised the supportive and caring staff, highlighting their hard work and dedication to residents.
- Several reviews mentioned the facility's pleasant environment and the variety of activities available for residents.
- Some reviewers specifically appreciated the quality of rehabilitation services and the positive impact on their or their loved one's recovery.
- A few reviews noted the facility's cleanliness and the quality of the dining experience.
- Several families expressed gratitude for the compassionate care their loved ones received, particularly during difficult times.
Negative Reviews:
- Several reviews criticized the facility for poor care, including allegations of neglect and inadequate response to health concerns.
- Some reviewers reported unsanitary conditions, including dirty rooms and unattended hygiene needs.
- There were complaints about the quality and temperature of the food served to residents.
- A few reviews mentioned issues with medication management and communication with medical staff.
- Concerns were raised about the overall management and staff behavior, including unprofessional conduct and lack of responsiveness to complaints.
Mixed Feedback:
While many reviews highlighted the caring nature of the staff and the quality of care provided, there were significant concerns about specific aspects of the facility's operations, including cleanliness, food quality, and management responsiveness. Prospective residents and their families may want to consider both the positive experiences and the areas of concern when making a decision.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Jan. 8, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 95
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-16 | 2023-05-25 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-05-16 | 2023-05-25 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-16 | 2023-05-25 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-05-16 | 2023-05-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-08-18 | 2021-09-30 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-08-18 | 2021-10-13 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-08-18 | 2021-09-30 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-08-18 | 2021-10-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-05-21 | 2019-07-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-21 | 2019-07-03 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-05-21 | 2019-07-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-16 | 2023-05-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-05-16 | 2023-05-23 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-05-16 | 2023-05-23 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2023-05-16 | 2023-05-23 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2023-05-16 | 2023-05-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-05-16 | 2023-05-23 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-05-16 | 2023-05-23 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-05-16 | 2023-05-23 | J | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-05-16 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2023-05-16 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2023-05-16 | 2023-05-23 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-16 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-05-16 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2023-05-16 | 2023-05-23 | J | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-05-16 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-05-16 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2023-05-16 | 2023-05-23 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2023-05-16 | 2023-05-23 | J | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-05-16 | 2023-05-23 | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2023-05-16 | 2023-05-23 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-05-16 | 2023-05-23 | E | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2023-05-16 | 2023-05-23 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-05-16 | 2023-05-23 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-05-16 | 2023-05-23 | E | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2023-05-16 | 2023-05-23 | F | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2023-05-16 | 2023-05-23 | D | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| 2021-08-06 | 2021-09-10 | E | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2021-08-06 | 2021-09-10 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-08-06 | 2021-09-10 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-08-06 | 2021-09-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-08-06 | 2021-09-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-06 | 2021-09-10 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-08-06 | 2021-09-10 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-08-06 | 2021-09-10 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-06 | 2021-09-10 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2021-08-06 | 2021-09-10 | B | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2021-08-06 | 2021-08-27 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-07 | 2021-02-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2019-05-02 | 2019-06-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-02 | 2019-06-14 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-05-02 | 2019-06-14 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
What is in the Neighborhood
- The closest city is Gardner which is 1.1 miles away and has a population of 20,333 (small town).
- The average income is $53,417, which is low compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 50.0
- Day Breakdown: The area gets 122 days of rain, 48 days of snow and 193 days of sun
- Precipitation: 1.1 inches a year
- The crime rate is 2.94 per 100 people which is average compared to other cities.
- Violent Crime: 1.05 incidents per 100 people
- Property Crime: 1.3 incidents per 100 people
- Drug-Related Crime: 0.23 incidents per 100 people
- The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
- Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hannaford
0.8 miles awayWalmart Supercenter
1.7 miles awayVincent's
3.7 miles awayMarket Basket
9.3 miles awayWalmart
11.1 miles awayNone Found
Bus Stations
Gardner Plaza
0.5 miles awayDunn Pond
0.5 miles awayMART maintenance facility
0.5 miles awayGardner High School/Hillside Gardens
0.8 miles awayHeywood-Wakefield Building
0.9 miles awayBanks
TD Bank
0.7 miles awayFidelity
0.8 miles awayAthol Savings Bank
0.9 miles awayWorkers Credit Union
0.9 miles awaySantander
1.1 miles awayHospitals
Heywood Hospital
1.0 miles awayUMass Memorial HealthAlliance Hospital Burbank Campus
8.7 miles awayUmass Memorial-HealthAlliance Hospital
11.0 miles awayAthol Hospital
11.8 miles awayUmass Memorial-Clinton Hospital
17.5 miles awayPharmacies
Rite Aid
0.5 miles awayCVS Pharmacy
0.8 miles awayWestminster Pharmacy
3.8 miles awayCVS
8.3 miles awayWalgreens
10.1 miles awayDentists
Perfect Dental
9.4 miles awayWalker Orthodontics
10.8 miles awayMass Ave Dental
11.3 miles awayDr. Paul Migliozzi
12.0 miles awayAspen Dental
12.3 miles awayParks
Dunn Park
0.4 miles awayMonument Park
0.9 miles awayStedman Playground
0.9 miles awayQuag Pond Bog Natural Heritage Area
0.9 miles awayGreenwood Memorial Pool & Spray Park
1.0 miles awayPlaces of Worship
First Parish Unitarian Universalist Church of Fitchburg
8.8 miles awayFaith United Parish
8.8 miles awayChrist Church
9.0 miles awayOakdale Methodist Church
15.7 miles awayShopping
Water Street Plaza
9.3 miles awayThe Mall at Whitney Field
12.3 miles awayTatnuck Mall
21.3 miles awayCulture
Pratt Auditorium
16.6 miles awaySharon Arts Center
16.9 miles awayThe Park Theatre
16.9 miles awayIndian Amphitheater
20.3 miles awayCronin Auditorium
20.6 miles awayRestaurants
Friendly's
0.4 miles awayYen Yen Chinese Restaurant
0.4 miles awayPatriot Pizza
0.5 miles awayJade II
0.5 miles awayGabby's Restaurant
0.9 miles awayGet exact pricing & check availability
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