Villas Of Holly Brook & Reflections - Harrisburg

Positive Reviews:

• Many reviewers express high satisfaction with Holly Brook in Harrisburg, highlighting the friendly and helpful staff, clean and inviting environment, and the variety of amenities available, including a theater room.
• Quality of care is consistently praised, with specific mentions of the facility being well maintained, offering excellent food, and providing a wide range of activities for residents.
• The staff at both Holly Brook and Reflections of Harrisburg are commended for their caring, attentive, and friendly nature, making residents feel like part of a family.
• One reviewer, a volunteer from Hospice of Southern Illinois, shared a positive experience with the staff's kindness and attentiveness in the memory care unit.
• The facility's atmosphere is described as warm and inviting, with well-kept lounge and dining areas.

Negative Review:

• One review mentions significant structural issues at the facility, including problems with heaters, walls, driveways, and sidewalks allegedly due to being built over an old mine. The reviewer also notes that the owners have ignored pleas from residents regarding these issues.

General Feedback:

• Overall, the majority of reviews are highly positive, with families and volunteers sharing their satisfaction with the care, environment, and staff at Holly Brook and Reflections of Harrisburg.
• One negative review raises concerns about the facility's structural integrity and management's responsiveness to these issues.