📞 Call for pricing and availability: (800) 780-8101
Villa Las Palmas Healthcare Center
622 South Anza Street, El Cajon, CA 92020
For Pricing & Availability
(800) 780-8101To Reach a Resident
(619) 442-0544Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in El Cajon
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Many reviews highlight the positive experiences of residents and their families at the facility, praising the professional and friendly staff, effective rehabilitation services, and the overall caring environment. Several reviewers specifically commend the physical therapy team for their excellent work and the significant progress made by residents in their care. The facility is described as clean, well-maintained, and providing high-quality care that has improved the lives of many residents.
However, there are concerns raised about the financial department's practices, particularly regarding billing and collections. One reviewer expresses frustration over being pursued for a bill they are not responsible for, citing a lack of communication and transparency from the facility's financial team.
Some negative experiences are also shared, including issues with cleanliness, resident care, and overall management. These reviews mention problems such as neglected cleaning, inadequate pain management for hospice patients, and a lack of attention to residents' basic needs like providing water. There are also complaints about the facility's organization and the behavior of some staff members towards residents.
Despite these criticisms, many reviewers express satisfaction with their or their loved one's stay, noting improvements in health and well-being. The staff is frequently described as caring, dedicated, and treating residents like family. The rehabilitation services, in particular, receive high praise for helping residents regain mobility and independence.
Overall, while there are areas for improvement, especially concerning financial practices and some aspects of resident care, the facility is recommended by many for its effective rehabilitation services, caring staff, and the positive impact on residents' lives.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 17, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 151
Total current residents: 148
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-01 | 2022-10-05 | E | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-08-01 | 2022-10-05 | E | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-08-01 | 2022-10-05 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-08-01 | 2022-10-05 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-01 | 2022-10-05 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-08-01 | 2022-10-05 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-01 | 2022-10-05 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-08-01 | 2022-10-05 | E | Miscellaneous Deficiencies | Ensure that smoke control systems are tested and documented in accordance with established engineering principles. |
| 2022-08-01 | 2022-10-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-08-01 | 2022-10-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-05-03 | 2019-06-19 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-05-03 | 2019-06-19 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-05-03 | 2019-06-19 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-03 | 2019-06-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-05-03 | 2019-06-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-08-04 | 2020-08-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-09 | 2018-05-30 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-05-09 | 2018-05-30 | D | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-05-09 | 2018-05-30 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-05-09 | 2018-05-30 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-05-09 | 2018-05-30 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-05-09 | 2018-05-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-09 | 2018-05-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-09 | 2023-05-18 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2023-05-04 | 2023-05-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-04-06 | 2023-05-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-12-22 | 2023-01-19 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-14 | 2022-11-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-08-31 | 2022-09-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-01 | 2022-08-19 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-08-01 | 2022-08-19 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-07-28 | 2022-08-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-07-28 | 2022-08-23 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-07-28 | 2022-08-23 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2022-07-28 | 2022-08-23 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-07-28 | 2022-08-23 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-07-28 | 2022-08-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-07-28 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-07-28 | 2022-08-23 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-07-28 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-07-28 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-07-28 | 2022-08-23 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-07-28 | 2022-08-23 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-07-28 | 2022-08-23 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-07-28 | 2022-08-23 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-07-28 | 2022-08-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-07-28 | 2022-08-23 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-07-28 | 2022-08-23 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-03-22 | 2019-04-21 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-03-22 | 2019-04-21 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2019-03-22 | 2019-04-21 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-03-22 | 2019-04-21 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-03-22 | 2019-04-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-03-22 | 2019-04-21 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-03-22 | 2019-04-21 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-03-22 | 2019-04-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-22 | 2019-04-21 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-03-22 | 2019-04-21 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-02-12 | 2021-03-12 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-02-12 | 2021-03-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-12 | 2021-03-12 | E | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2020-09-23 | 2020-10-23 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-03-26 | 2018-04-27 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2018-03-26 | 2018-04-27 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2018-03-26 | 2018-04-27 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-03-26 | 2018-04-27 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-03-26 | 2018-04-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-03-26 | 2018-04-27 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
What is in the Neighborhood
- The closest city is El Cajon which is 0.9 miles away and has a population of 103,679 (small city).
- The average income is $66,916, which is high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 59
- Average Temperature: 68.4
- Day Breakdown: The area gets 63 days of rain and 301 days of sun
- Precipitation: 0.6 inches a year
- The median age is 32.7 years old, low compared to other cities.
- 6.85% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 30.73% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 24% Hispanic or Latino, and 65% White.
- The crime rate is 5.26 per 100 people which is high compared to other cities.
- Violent Crime: 1.19 incidents per 100 people
- Property Crime: 2.33 incidents per 100 people
- Drug-Related Crime: 1.21 incidents per 100 people
- The average life expectancy in zip code is 80.76 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 120.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Harvest International Market
0.4 miles awayManolo Farmers Market
0.4 miles awayHookah Store El Cajon Cash n Carry
0.6 miles awayNorth Park Produce
0.7 miles awayValley Foods
0.7 miles awayNone Found
Bus Stations
Washington & first
0.3 miles awayBanks
Bank of the West
0.7 miles awayChase
0.8 miles awayWells Fargo
0.9 miles awaySan Diego County Credit Union
1.0 miles awayUnion Bank
1.1 miles awayHospitals
Sharp Grossmont Hospital
3.3 miles awayAlvarado Parkway Institute Behavioral Health System
5.6 miles awayAlvarado Hospital
6.3 miles awayCrestwood Behavioral Health San Diego
7.9 miles awayKaiser Permanente Zion Medical Center
8.4 miles awayPharmacies
Rite-Aid #5625
0.7 miles awayWalgreens
1.0 miles awayCVS Pharmacy
1.4 miles awayRite Aid
3.2 miles awayWalmart Pharmacy
4.4 miles awayDentists
Sun Valley Dental Care
0.6 miles awaySmilePlus
0.7 miles awayKorel Family Dentistry
0.9 miles awayWestern Dental
1.2 miles awayDental Arts San Diego
1.6 miles awayParks
Cajon Valley Park
0.6 miles awayWells Park
0.7 miles awayPrescott Promenade Park
0.7 miles awayRed Cross Park
1.0 miles awayRenette Park
1.1 miles awayPlaces of Worship
Mission Basilica San Diego de Alcala
9.1 miles awayShopping
8800 Grossmont Blvd
3.6 miles awayTrolley Town Center
3.9 miles awayGrossmont Center North
4.0 miles awayOtay Ranch Town Center
11.2 miles awayWestfield Plaza Bonita
11.3 miles awayCulture
Mt. Helix Amphitheater
2.5 miles awayYoung Actors Theatre
3.7 miles awayStagehouse Theatre
3.8 miles awayLa Mesa Memorial Fine Arts Center
4.6 miles awaySDSU Open Air Theater
7.2 miles awayRestaurants
Mr. Shawarma
0.4 miles awayAli Baba Family Restaurant
0.6 miles awayMal Al Sham
0.6 miles awayCity Bistro
0.8 miles awayAmanii’s Meat Market
0.9 miles awayGet exact pricing & check availability
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