📞 Call for pricing and availability: (800) 780-8101
Villa At Palos Heights
12550 South Ridgeland Avenue, Palos Heights, IL 60463
For Pricing & Availability
(800) 780-8101To Reach a Resident
(708) 597-9300Estimated Pricing
Price Comparison
Villa At Palos Heights Description
Villa at Palos Heights, located near Chicago in Palos Heights, Illinois, opened its doors in December 2010 with a renewed commitment to making people better. Since then, our team members have welcomed countless guests and their families. We look forward to welcoming you. As much as our centers focus on providing hotel-like amenities, at their core they are premier medical establishments. We understand the value of the small conveniences our patients enjoy at home, and we don’t take that for granted.
At Villa at Palos Heights, our guests experience a high level of individualized care in a comfortable setting. Rich wood finishes and spa-inspired touches create the perfect atmosphere for rest and recuperation. Special amenities include a grand library, a tranquil meditation room, a sunny patio, and beautifully landscaped grounds with park-like gardens and walking paths.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Palos Heights
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Palos Heights
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility present a mixed picture, with some visitors and family members expressing strong dissatisfaction, while others praise the staff and the cleanliness of the facility.
- Several reviews strongly discourage people from using the facility, citing issues such as understaffing, unpleasant odors, unprofessional staff, neglect, and poor overall conditions. These reviews suggest that the facility is not providing adequate care and that it should be avoided.
- On the other hand, numerous reviews highlight positive aspects of the facility. Many visitors and family members found the staff to be accommodating, friendly, and professional. Specific staff members were mentioned for their wonderful service, and the facility was noted for its cleanliness, modern amenities, and lack of unpleasant odors.
- Some reviews focus on the rehabilitation services provided, mentioning the attentiveness and professionalism of the staff involved in rehab. The facility was described as comfortable, clean, and visitor-friendly, with a special note on the effort to maintain a pleasant environment despite the challenges posed by the Covid pandemic.
- Concerns were raised about the quality of food and the need for thorough cleaning in some areas. Additionally, there were complaints about the management and certain staff members not taking responsibility for issues, leading to a negative experience for some residents and their families.
- Despite the criticisms, there are numerous accounts of compassionate care, with staff members going above and beyond to ensure the well-being and happiness of residents. The facility was recommended for short-term care by some reviewers, who were impressed by the level of service and the clean environment.
In summary, while there are significant concerns raised by some, others have had positive experiences with the facility, particularly noting the efforts of specific staff members and the overall cleanliness and friendliness of the environment.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 26, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 111
Total current residents: 98
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-15 | 2023-03-17 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2023-03-15 | 2023-03-17 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2023-03-15 | 2023-03-17 | F | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2023-03-15 | 2023-03-18 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-03-15 | 2023-03-18 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-03-15 | 2023-03-18 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-15 | 2023-06-28 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-15 | 2023-03-17 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2023-03-15 | 2023-03-18 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2023-03-15 | 2023-03-17 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper storage of liquid oxygen. |
| 2022-02-24 | 2022-03-08 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2022-02-24 | 2022-03-08 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-02-24 | 2022-03-09 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2022-02-24 | 2022-03-08 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2022-02-24 | 2022-03-08 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2022-02-24 | 2022-03-08 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-02-24 | 2022-03-09 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-02-24 | 2022-03-08 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-02-24 | 2022-03-08 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-02-24 | 2022-03-08 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-02-24 | 2022-03-08 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-02-24 | 2022-03-08 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-02-24 | 2022-03-08 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-02-24 | 2022-03-08 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-02-24 | 2022-03-25 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-02-24 | 2022-03-08 | F | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2022-02-24 | 2022-03-09 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-02-24 | 2022-03-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-12-10 | 2020-01-02 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-12-10 | 2020-01-01 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-12-10 | 2020-01-02 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-12-10 | 2020-01-02 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-12-10 | 2020-01-01 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-12-10 | 2020-01-02 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-12-10 | 2020-01-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-10 | 2020-01-01 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-12-10 | 2020-01-01 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-12-10 | 2020-01-01 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-12-10 | 2020-01-01 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-12-10 | 2020-01-01 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-12-10 | 2020-01-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2019-12-10 | 2020-01-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-12-10 | 2020-01-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-12-10 | 2020-01-01 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-31 | 2022-11-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-10-31 | 2022-11-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-03-09 | 2023-03-10 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-09 | 2023-03-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-09 | 2023-03-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-09 | 2023-03-10 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-09 | 2023-03-10 | F | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-02-18 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-02-18 | 2022-03-04 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-02-18 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-12-03 | 2021-01-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-03 | 2021-01-08 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-01-14 | 2021-01-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-11-10 | 2020-12-07 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-11-10 | 2020-12-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-05 | 2020-01-04 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-12-05 | 2020-01-04 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-12-05 | 2020-01-04 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-12-05 | 2020-01-04 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-12-05 | 2020-01-04 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-12-05 | 2020-01-04 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-12-05 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-12-05 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-12-05 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-12-05 | 2020-01-04 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-12-05 | 2020-01-04 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-12-05 | 2020-01-04 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-12-05 | 2020-01-04 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-12-05 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2019-12-05 | 2020-01-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
What is in the Neighborhood
- The closest city is Palos Heights which is 1.0 miles away and has a population of 12,545 (small town).
- The average income is $108,014, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 53.8
- Day Breakdown: The area gets 148 days of rain, 41 days of snow and 175 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 2.75 per 100 people which is low compared to other cities.
- Violent Crime: 0.34 incidents per 100 people
- Property Crime: 1.19 incidents per 100 people
- Drug-Related Crime: 0.26 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.9 miles awayFairplay
1.9 miles awayALDI
2.1 miles awayWalmart Supercenter
2.5 miles awayMariano's Fresh Market
2.8 miles awayTransportation
Palos Heights
1.9 miles awayWorth
2.1 miles awayPalos Park
2.2 miles awayBus Stations
Harlem & Ishnala
1.0 miles awayCal Sag & 127th Street
1.4 miles awayHarlem & 115th Street
1.6 miles away111th Street & Nagle
1.8 miles away111th Street & Ridgeland
1.8 miles awayBanks
Bank of America
2.3 miles awayChase
2.3 miles awayFirst Midwest Bank
2.4 miles awayU.S. Bank
3.0 miles awayTCF Bank
3.2 miles awayHospitals
Palos Hospital
1.7 miles awayAdvocate Christ Medical Center
4.5 miles awayOak Forest Health Center
4.7 miles awayAdvocate Children's Hospital
4.8 miles awayMetroSouth Medical Center
5.2 miles awayPharmacies
Walgreens
0.1 miles awayCVS Pharmacy
1.9 miles awayDentists
Family Dental Care
2.9 miles awayThomas A. Swingler DDS
3.7 miles awayOrland Smiles
4.7 miles awayEco Dental
8.2 miles awayAlta Dental
9.2 miles awayParks
Meyers Park
0.3 miles awayPassarelli Park
0.4 miles awayAustin View Park
0.6 miles awayWalsh-Westgate Park
0.9 miles awayPalmer Park
1.1 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
13.4 miles awayShopping
Orland Square Mall
4.6 miles awayLittle Village Discount Mall
13.0 miles awayKimbark Plaza
13.3 miles awayHyde Park Shopping Center
13.4 miles awayInternational Plaza Shopping Center
13.6 miles awayCulture
Beverly Art Center
5.4 miles awayThai Culture Center
6.4 miles awayArt a la Carte
7.3 miles awayCountry Club Hills Ampiheater
8.0 miles awayHollywood Casino Amphitheatre
8.2 miles awayRestaurants
Royalberry Wafflehouse
0.3 miles awayHarvest Room
0.9 miles awayLou Malnati's Pizzeria
0.9 miles awayWaldo Cooney's Pizza
1.9 miles awayKrapil's Great Steak
1.9 miles awayGet exact pricing & check availability
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