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Vero Health & Rehab Of Hampden
34 Main Street, Hampden, MA 01036
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 566-5511Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hampden
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Facility appeared clean and well-maintained during visits.
- Staff and residents were described as friendly.
- Some reviewers noted that their loved ones received their medications as prescribed and were assisted with daily activities.
Negative Feedback:
- Several reviewers reported a lack of proper care, including not administering prescribed medications and inadequate assistance with personal hygiene.
- Complaints of belongings being misplaced or stolen.
- Facility cleanliness was a concern, with reports of unpleasant odors.
- Some visitors observed staff being inattentive and unresponsive to residents' needs.
- Concerns about COVID-19 management, including multiple lockdowns and instances of cross-contamination.
- Reports of understaffing leading to overworked employees and delayed patient care.
- Lack of communication with families regarding the health status of residents.
- Facility layout described as congested, with limited communal spaces for residents.
Reviews
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Health
Community Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 27, 1980
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $82890
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-03 | 2021-09-10 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-15 | 2022-08-17 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-07-15 | 2022-08-17 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-07-15 | 2022-08-17 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-10-28 | 2021-11-12 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-25 | 2022-06-08 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-05-25 | 2022-06-08 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-21 | 2022-03-18 | G | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-21 | 2022-03-18 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-21 | 2022-03-18 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-01-21 | 2022-03-18 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-28 | 2021-09-14 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-07-28 | 2021-09-14 | B | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2021-07-28 | 2021-09-14 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-07-28 | 2021-09-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-07-28 | 2021-09-14 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-07-28 | 2021-09-14 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-07-28 | 2021-09-14 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-07-28 | 2021-09-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-28 | 2021-09-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-07-28 | 2021-09-14 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-07-28 | 2021-09-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-28 | 2021-09-14 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-07-28 | 2021-09-14 | D | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2021-07-28 | 2021-09-14 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-07-28 | 2021-09-14 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-07-28 | 2021-09-14 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-28 | 2021-09-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-25 | 2021-06-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-25 | 2021-06-18 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2021-05-25 | 2021-06-18 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-05-25 | 2021-06-18 | C | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2020-10-27 | 2020-12-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-04-05 | 2019-05-17 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-04-05 | 2019-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-04-05 | 2019-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2019-04-05 | 2019-05-17 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-04-05 | 2019-05-17 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-02 | $20,000 |
| 2020-10-27 | $9,750 |
| 2021-05-25 | $15,368 |
| 2021-05-25 | $15,000 |
| 2021-10-28 | $13,000 |
| 2021-10-28 | $20,000 |
| 2022-01-21 | $33,033 |
| 2022-01-21 | $50,820 |
| 2022-05-25 | $11,739 |
What is in the Neighborhood
- The closest city is Hampden which is 1.4 miles away and has a population of 5,261 (very small town).
- The average income is $93,219, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 52.9
- Day Breakdown: The area gets 145 days of rain, 33 days of snow and 186 days of sun
- Precipitation: 2.1 inches a year
- The crime rate is 1.25 per 100 people which is very low compared to other cities.
- Violent Crime: 0.4 incidents per 100 people
- Property Crime: 0.63 incidents per 100 people
- Drug-Related Crime: 0.02 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
3.9 miles awayBig Y
4.2 miles awayFresh Acres Market
5.0 miles awayWalmart Supercenter
6.5 miles awayBig Y Wilbraham
6.6 miles awayNone Found
Bus Stations
Tinkham & Rochford (Flag stop - signal driver)
3.4 miles awayTINKHAM / STONY HILL
3.4 miles awayStony Hill and Tinkham Road
3.4 miles awayTINKHAM / EVANGELINE
3.5 miles awayTINKHAM / MOUNTAINBROOK
3.5 miles awayBanks
TD Bank
4.9 miles awayMonson Savings Bank
6.4 miles awayWebster Bank
6.6 miles awayBerkshire Bank
6.7 miles awayPolish National Credit Union
6.8 miles awayHospitals
Johnson Memorial Hospital
5.6 miles awayHealthsouth Rehabilitation Hospital Of Western Massachusetts
7.0 miles awayVibra Hospital of Western Massachusetts
7.1 miles awayMercy Medical Center
8.9 miles awayShriners Hospitals for Children - Springfield
9.0 miles awayPharmacies
Walgreens Pharmacy
6.5 miles awayWalgreens
6.5 miles awayCVS
6.8 miles awayCVS Pharmacy
7.9 miles awayRite Aid
8.2 miles awayDentists
Aspen Dental
6.7 miles awayZubkov Dental
8.2 miles awayDr. Dental
8.5 miles awayOakdale Dental Associates, PC
14.1 miles awayBelchertown Dentist Family
15.4 miles awayParks
Scantic River Conservation Land
0.2 miles awayGoat Rock Conservation Area
0.3 miles awayGerrish Park
0.4 miles awayMinnechaug Mountain
0.4 miles awayTown Forest
0.9 miles awayPlaces of Worship
First Church of Christ, Congregational
8.4 miles awayShopping
Eastfield Mall
6.4 miles awayEnfield Square
8.4 miles awayTower Square Mall
8.6 miles awayHolyoke Shopping Center
13.3 miles awayBuckland Hills Mall
18.0 miles awayCulture
Appleton Auditorium
6.9 miles awayFuller Arts Center
6.9 miles awayEsther B. Griswold Theatre
7.3 miles awayKaren Sprague Cultural Arts Center
7.3 miles awayCityStage Symphony Hall
8.4 miles awayRestaurants
Green/Wich
3.9 miles awayCenter Square Grille
4.0 miles awayNinety-Nine Restaurant
4.7 miles awayIchiban East Longmeadow
4.8 miles awayJack Chen II Restaurant
5.5 miles awayGet exact pricing & check availability
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