Call for pricing and availability: (800) 780-8101
Valley View Care Center
1050 Four Mile Nw, Grand Rapids, MI 49544
Based on 19 reviews
Services and Housing Options
Nursing HomeEstimated Pricing
Call for pricing and availability
(800) 780-8101Valley View Care Center Description
Valley View Care Center is located on Four Mile Road in Grand Rapids. We specialize in short term rehabilitation when a bridge of care from the hospital to home is what you need. We also offer a family atmosphere for our long term care residents.
Valley View Care Center is located 1.5 miles from Comstock Park, a small town with a population of 10,088. Other nearby cities and towns include Walker, Grand Rapids, Northview and Belmont. The community is in a middle class neighborhood where the average income is $61,577, 54% of the country has a higher median income.
This community provides Nursing Home Care and has Studio apartments available. Studio apartments start at an estimated $5,921 a month, while the average cost of Nursing Home Care is $5,805 in Grand Rapids, $6,823 in MI, and $7,090 in the United States. These prices are estimated. Valley View Care Center is ranked 24 out of 25 communities in Grand Rapids and is ranked 689 out of 721 communities in MI.
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Health
physical, occupational, and speech therapy
medication dispensing
short-term rehabilitation
speech therapy available
long term care
long-term care
nursing care
Activities
bridge
Dining
restaurant-style dining
Services
support services
Amenities
flat screen tvs
wi-fi
salon / barbershop
cable tv
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 5 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. Additionally, within its staffing rating, this facility received a 3 star registered nurse rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 10/01/78 and is run by a for profit organization. It is a large-sized nursing community with 139 nursing beds. Currently, there are 109 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid Services
This facility has been given 4.0 fines by The Centers for Medicare & Medicaid Services for a total of $55,296.25. The facility has had 1 payment denials, which is when the government stops payments to a nursing home for new residents until the facility fixes an outstanding citation. The facility has also had 34 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 23 facility incidents reported in the last 3 years that resulted in a citation.
Staffing Metrics
This Facility
State Average
Reported Nurse Aide Staffing Hours per Resident per Day
Reported LPN Staffing Hours per Resident per Day
Reported RN Staffing Hours per Resident per Day
Reported Licensed Staffing Hours per Resident per Day
Reported Total Nurse Staffing Hours per Resident per Day
Reported Physical Therapist Staffing Hours per Resident Per Day
Long Stay Metrics
This Facility
State Average
Percentage of high risk long-stay residents with pressure ulcers
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
Percentage of long-stay residents experiencing one or more falls with major injury
Percentage of long-stay residents who have depressive symptoms
Percentage of long-stay residents who lose too much weight
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Percentage of long-stay residents who received an antipsychotic medication
Percentage of long-stay residents who were physically restrained
Percentage of long-stay residents whose ability to move independently worsened
Percentage of long-stay residents whose need for help with daily activities has increased
Percentage of long-stay residents with a catheter inserted and left in their bladder
Percentage of long-stay residents with a urinary tract infection
Percentage of low risk long-stay residents who lose control of their bowels or bladder
Number of hospitalizations per 1000 long-stay resident days
Number of outpatient emergency department visits per 1000 long-stay resident days
Short Stay Metrics
This Facility
State Average
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
Percentage of short-stay residents who made improvements in function
Percentage of short-stay residents who newly received an antipsychotic medication
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
Percentage of short-stay residents who had an outpatient emergency department visit
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Healthcare Near Valley View Care Center
Valley View Care Center is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is Spectrum Health Butterworth Hospital which is 4.1 miles away, but there are also other hospitals in the area including Spectrum Health Long-Term Care, and Mercy Health Saint Mary's. Pharmacies close by are Walgreens which is 0.4 miles away, Walker Street Pharmacy, and CVS Pharmacy. Have to go to the dentist? Options include Roedema Kenneth J DDS which is 2.9 miles away, Palaszek Mary K DDS, and Mansfield Family Dentistry: Dr. Bryton Mansfield DDS.
Surrounding Area
Valley View Care Center is also close to a range of restaurants, culture, shopping and parks. Looking to go out to eat or order takeout? Order a burger at Steak 'n Shake, pizza at Chuck E. Cheese's or wings at Buffalo Wild Wings. Love the arts? Head on over to Ecliptic, Spectrum Theater, or Civic Theatre. Enjoy shopping? Spend some time at Fulton Street Farmer’s Market, Woodland Mall, or Centerpointe Mall. Looking for a park to relax at? Enjoy the outdoors at Walker, English Hills Park, or Alpine Estates Park.
By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
My great aunt was brought to this nursing home after being discharged from the hospital. I and my aunt brought her clothes Friday 10/22 and went to visit her in the afternoon of 10/23. She was still in the hospital gown she had been discharged in and her clothes were not in her room. They took the clothes and said they had to label them but they are still unaccounted for. In addition a family friend brought fudge and that also disappeared the same afternoon that it was delivered. I am horrified at the lack of care and respect that my aunt has been shown.
I gave valley view a one star because I was not able to give a zero my wife went there for rehab after suffering a stroke the staff was so unprofessional and confused about how to provide the proper medical care while being a patient there after nearly a month she passed away I would strongly recommend no one send a love one to this facility if they really love them
Terrible place nurses mistreat residents, sleep on the job, take 3-4 hour breaks leaving no one to watch there hall wouldn't recommend
They are a shady as it gets and staff does not communicate. Do not send your loved ones here.
Constantly short staffed & lied to. I've currently been waiting for over 4 hours for a pain med & have gotten nothing - not even a Tylenol. I know I have a rx for pain meds so I guess I need to call 911 to get my brief changed, the window opened, & get something for pain.
My mom stayed here for rehab. She liked this place more than another place she was at earlier in the year. There good was better and the staff was friendly.
My mother in law was there for rehab. Therapy and the nurses were great!! They really pushed to get stronger. The care was great and she really liked her private room
My Stepfather was placed here for hospice and I can't say enough great things about the experience. Staff was patient, caring, and helpful. They treated me and my family like we were their family.
A family member was placed here and they said the staff was very nice and helpful. Meals are good. This is under new ownership and they are doing a good job. I call an check on my family with staff and call my family directly to see how things are. So far so good.
Great Management team! Great benefits package, meals available onsite, supportive and understanding staff.
If I could give no stars I would. Don't place your loved ones here if they have Dementia. I am an ex employee and I reported abuse and they said that it wasn't. I have been a Certified Nursing Assistant for 19 years and I know abuse when I see it. If your loved one has memory issues DON'T PLACE THEM HERE!
I arrived at Valley View to visit a gentleman 12/16/19 at 4:54 I did not encounter staff at the front lobby or through wandering through many halls on my own, I did see 3 staff around a kitchen cart on a locked hall way but none made eye contact eve though I gestured by waving, trying to get their attention. I found the gentleman knowing he was being supervised by a one on one staff sitting outside his door. There is much more to this visit that I cannot share but I really wish the Ombudsman was the one who made this visit, Unbelievable! The gentleman I visited has a significant tremor so I offered to cut his sandwich’s, he was grateful. The bread was hard, asked him when sandwich’s were deliver and he said about 10 minutes before I arrived. This review is not about food necessarily but the whole picture of lack of care and attention, safety and a lot of other things.. possibly targeting individuals who need help who are not getting it, the respect and dignity all people deserve and the care of the love one’s you place. Makes me sad and angry!
Very understaffed and not improving. Valleyview is only interested in themselves and how much money they can make. They do not care about their residents.
Why do I get money loan SPAM?
My loved one went in physically healthy and now 6 months later, she has to have two toes amputated. What else needs to be said. They changed their name from Sanctuary at Saint Mary's. Check those reviews before placing your loved one there.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date: 2021-06-08
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
Survey Date: 2021-06-08
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
Survey Date: 2018-07-23
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-09-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
Health Safety Deficiencies
Survey Date: 2021-03-17
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-04-09 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Survey Date: 2021-03-17
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-04-06 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Survey Date: 2021-03-17
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-04-06 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
Survey Date: 2021-03-17
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-04-09 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
Survey Date: 2021-03-02
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-04-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Survey Date: 2021-03-02
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-04-06 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2020-11-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-12-09 | F | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
Survey Date: 2020-11-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-12-09 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2021-06-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
Survey Date: 2021-06-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
Survey Date: 2021-06-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Survey Date: 2021-06-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Survey Date: 2021-06-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2021-06-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
Survey Date: 2021-06-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-08 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
Survey Date: 2020-04-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-05-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2020-07-30
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-07-31 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
Survey Date: 2020-07-30
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-07-31 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
Survey Date: 2020-07-30
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-07-31 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
Survey Date: 2020-06-25
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-07-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Survey Date: 2020-06-25
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-07-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
Survey Date: 2020-06-25
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-07-10 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2020-02-06
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-02-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Survey Date: 2020-02-06
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-02-28 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Survey Date: 2020-02-06
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-02-28 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
Survey Date: 2020-02-06
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-02-28 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | C | Resident Rights Deficiencies | Notify the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2019-07-24
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-09-02 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
Survey Date: 2019-10-07
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-10-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Survey Date: 2019-10-07
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-10-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
Survey Date: 2019-09-18
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-10-15 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2019-09-18
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-10-15 | F | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Survey Date: 2019-05-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-18 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2019-02-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-19 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
Survey Date: 2019-02-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-19 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
Survey Date: 2018-07-19
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-08-27 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Survey Date: 2018-07-19
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-09-06 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
Survey Date: 2018-07-19
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-08-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Survey Date: 2018-07-19
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-08-27 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Survey Date: 2018-07-19
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-08-27 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Survey Date: 2018-07-19
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-09-06 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Bus Stops
1.4 miles away
3.8 miles away
3.9 miles away
3.9 miles away
3.9 miles away
Supermarkets
0.5 miles away
0.6 miles away
0.8 miles away
1.3 miles away
1.5 miles away
Banks
1.1 miles away
2.9 miles away
2.9 miles away
3.4 miles away
3.7 miles away
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