📞 Call for pricing and availability: (800) 780-8101
Valley Palms Care Center
13400 Sherman Way, N Hollywood, CA 91605
For Pricing & Availability
(800) 780-8101To Reach a Resident
(818) 983-0103Estimated Pricing
Price Comparison
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in N Hollywood
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers reported neglect, unclean conditions, and unprofessional staff. Complaints include nurses sleeping on the job, patients not receiving timely medication, and poor communication.
- Some family members experienced difficulty with staff responsiveness, including hanging up phone calls and not facilitating communication with patients.
- Concerns were raised about the quality of food and the overall care provided to the residents, with some describing it as the worst experience.
- There were reports of patients' belongings going missing and a lack of physical therapy sessions as promised.
- One reviewer mentioned a particularly distressing incident where a resident was left outside a doctor's office due to administrative errors.
Positive Reviews:
- Some patients and family members praised the facility, mentioning excellent service, cleanliness, and caring staff.
- Specific staff members were highlighted for their exceptional care and responsiveness to patients' needs.
- There were positive remarks about the rehabilitation services, with some patients noting significant improvements in their health and mobility.
- The facility's environment, including clean floors and pleasant decorations, was appreciated by some visitors.
- A few reviewers expressed gratitude for the attentive and kind treatment their loved ones received, contributing to their recovery.
Mixed Reviews:
- While some reviewers had a positive experience with the care and staff, others found the facility lacking in several areas, including patient care, cleanliness, and professionalism.
- The quality of food and the condition of the facility received mixed feedback, with some finding it satisfactory and others not.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Valley Palms Care Center Videos
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Activities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 1, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 27
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-06 | 2022-04-25 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2022-04-06 | 2022-04-25 | C | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2022-04-06 | 2022-04-25 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-04-06 | 2022-04-25 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-04-06 | 2022-04-25 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-04-06 | 2022-04-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-04-06 | 2022-04-25 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-04-06 | 2022-04-25 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-06 | 2022-04-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2019-12-06 | 2020-01-06 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-12-06 | 2020-01-06 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2019-12-06 | 2020-01-06 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-12-06 | 2020-01-06 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-12-06 | 2020-01-06 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-06 | 2020-01-06 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-20 | 2018-12-14 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-11-20 | 2018-12-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-27 | 2023-07-13 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-06-27 | 2023-07-13 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-06-27 | 2023-07-13 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2023-06-07 | 2023-06-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-05-16 | 2023-05-26 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-05-16 | 2023-05-26 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-04-03 | 2023-04-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-04-03 | 2023-04-27 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-02-13 | 2023-02-22 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-01-23 | 2023-02-03 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| 2022-12-30 | 2023-01-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-01 | 2022-04-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-04-01 | 2022-04-25 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-04-01 | 2022-04-25 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-04-01 | 2022-04-25 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-04-01 | 2022-04-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-01 | 2022-04-25 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-04-01 | 2022-04-25 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-01 | 2022-04-25 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-04-01 | 2022-04-25 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-01 | 2022-04-25 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-01 | 2022-04-25 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-04-01 | 2022-04-25 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-01 | 2022-04-25 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-24 | 2022-08-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-11-27 | 2019-12-24 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2019-11-27 | 2019-12-24 | B | Resident Assessment and Care Planning Deficiencies | Ensure a qualified health professional conducts resident assessments. |
| 2019-11-27 | 2019-12-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-11-27 | 2019-12-24 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-11-27 | 2019-12-24 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-11-27 | 2019-12-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-11-27 | 2019-12-24 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-11-27 | 2019-12-24 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-27 | 2019-12-24 | E | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2021-04-27 | 2021-05-12 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2021-04-27 | 2021-05-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-06 | 2021-03-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-03-06 | 2021-03-18 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-08-18 | 2020-08-31 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-11-19 | 2018-12-10 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-11-19 | 2018-12-10 | C | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-11-19 | 2018-12-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-11-19 | 2018-12-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-11-19 | 2018-12-10 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-11-19 | 2018-12-10 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2018-11-19 | 2018-12-10 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-11-19 | 2018-12-10 | B | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
What is in the Neighborhood
- The closest city is San Fernando which is 5.7 miles away and has a population of 24,931 (small town).
- The average income is $43,839, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 58
- Average Temperature: 71.0
- Day Breakdown: The area gets 48 days of rain and 316 days of sun
- Precipitation: 0.4 inches a year
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Ralphs
0.4 miles awaySuper King
1.4 miles awayALDI
2.0 miles awayFood 4 Less
2.2 miles awayEl Super
2.3 miles awayTransportation
Van Nuys
1.4 miles awayBus Stations
Victory / Bellaire
1.3 miles awayAmtrak
1.5 miles awayWoodland Hills Via Roscoe
2.6 miles awayBanks
Western Union
0.4 miles awayBank of America
0.4 miles awayHanmi Bank
1.3 miles awayChase
1.7 miles awayLos Angeles Federal Credit Union - Van Nuys Branch
1.7 miles awayHospitals
Kaiser Permanente Panorama City Medical Center
1.2 miles awayValley Presbyterian Hospital
2.1 miles awayMission Community Hospital
2.2 miles awayRite Dentist
2.7 miles awaySherman Oaks Hospital
3.1 miles awayPharmacies
Rite Aid
0.4 miles awayMesa Pharmacy
1.3 miles awayWalgreens
1.4 miles awayClinica Medica
1.7 miles awayGreen Spot
1.8 miles awayDentists
1st Choice Dental
1.2 miles awayAava Dental
1.2 miles awayVan Nuys Victory Dental
1.6 miles awayValley Village Dental
2.9 miles awayPanorama Family Dentistry
3.3 miles awayParks
Valley Glen
0.1 miles awayHartland Mini Park
0.5 miles awayKittridge St. Mini Park
0.7 miles awayVan Nuys
0.9 miles awayStrathern Park West
1.1 miles awayPlaces of Worship
Wilshire Boulevard Temple
11.8 miles awayThien Hau Temple
14.2 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
14.5 miles awayShopping
Panorama Mall
2.0 miles awayWestfield Fashion Square Mall
3.0 miles awayThe Center
3.9 miles awaySherman Oaks Galleria
3.9 miles awayNorwood Shopping Center
4.0 miles awayCulture
Performing Arts
2.5 miles awayAcme Comedy
3.9 miles awayInnovative Actor's Studio
4.2 miles awayL.A. Connection Comedy Theatre
5.1 miles awayA World Of Color
5.1 miles awayRestaurants
Norms
0.3 miles awayDenny’s
0.3 miles awayBrami's Pizza
1.1 miles awayQue Ricos
1.1 miles awayNumero Uno
1.2 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More