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Country Manor Healthcare
11723 Fenton Avenue, Lake View Terrace, CA 91342
For Pricing & Availability
(800) 780-8101To Reach a Resident
(818) 899-0251Estimated Pricing
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Lake View Terrace
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Review Summary:
- A former cook praised the dietary department's adherence to diet-specific dishes and highlighted a friendly yet strict supervisor. However, they observed that CNAs were not performing their duties adequately.
- Concerns were raised about the care and management at Country Manor, including missing personal items, lack of response to inquiries, and poor conditions experienced by a resident. The resident's family experienced frustration with communication and the handling of their loved one's care, ultimately moving him to a different facility where his condition improved significantly.
- Several reviewers expressed dissatisfaction with the professionalism of staff, particularly those answering phone calls, and reported negative experiences with the facility's management and environment.
- Contrastingly, a couple of reviews praised Country Manor Healthcare for its service and expressed gratitude for the care provided to a family member.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 3
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 1, 1968
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-10 | 2022-12-10 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-11-10 | 2022-12-10 | E | Construction Deficiencies | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. |
| 2022-11-10 | 2022-12-10 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-11-10 | 2022-12-10 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-11-10 | 2022-12-10 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-11-10 | 2022-12-10 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-11-10 | 2022-12-10 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-11-10 | 2022-12-10 | E | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2022-11-10 | 2022-12-10 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-11-10 | 2022-12-10 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-11-10 | 2022-12-10 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-11-10 | 2022-12-10 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-11-10 | 2022-12-10 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-11-10 | 2022-12-10 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2022-11-10 | 2022-12-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-11-10 | 2022-12-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-11-10 | 2022-12-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-11-20 | 2019-12-20 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-11-20 | 2019-12-20 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2019-11-20 | 2019-12-20 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-11-20 | 2019-12-20 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-11-20 | 2019-12-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-20 | 2019-12-20 | D | Smoke Deficiencies | Meet other general requirements. |
| 2018-11-28 | 2018-12-15 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-11-28 | 2018-12-15 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-11-28 | 2018-12-15 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-11-28 | 2018-12-15 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2018-11-28 | 2018-12-15 | D | Egress Deficiencies | Install proper backup exit lighting. |
| 2018-11-28 | 2018-12-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-11-28 | 2018-12-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-28 | 2018-12-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-22 | 2022-08-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-08-22 | 2022-08-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-17 | 2022-09-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-11-10 | 2022-12-10 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-11-10 | 2022-12-10 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-11-10 | 2022-12-10 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-11-10 | 2022-12-10 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-11-10 | 2022-12-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-11-10 | 2022-12-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-10 | 2022-12-10 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-11-10 | 2022-12-10 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-11-10 | 2022-12-10 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-11-10 | 2022-12-10 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2022-11-10 | 2022-12-10 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-11-10 | 2022-12-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-24 | 2022-08-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-07-24 | 2022-08-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-24 | 2022-08-15 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-06-24 | 2022-07-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-22 | 2021-09-30 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-09-14 | 2021-09-22 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-11-17 | 2019-12-17 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-11-17 | 2019-12-17 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-11-17 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2019-11-17 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-11-17 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-11-17 | 2019-12-17 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-11-17 | 2019-12-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-06 | 2021-01-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-31 | 2021-01-31 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-11-19 | 2018-12-15 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-11-19 | 2018-12-15 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2018-11-19 | 2018-12-15 | E | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-11-19 | 2018-12-15 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-11-19 | 2018-12-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-11-19 | 2018-12-15 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-11-19 | 2018-12-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-11-19 | 2018-12-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-11-19 | 2018-12-15 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2018-11-19 | 2018-12-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-11-19 | 2018-12-15 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2018-11-19 | 2018-12-15 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-11-17 | $10,000 |
| 2019-11-17 | $10,650 |
| 2020-07-31 | $15,250 |
What is in the Neighborhood
- The closest city is San Fernando which is 2.6 miles away and has a population of 24,931 (small town).
- The average income is $52,462, which is low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 57
- Average Temperature: 68.6
- Day Breakdown: The area gets 46 days of rain and 318 days of sun
- Precipitation: 0.5 inches a year
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sam's Club
1.5 miles awayCostco
2.0 miles awayVons 2034
2.9 miles awayFood 4 Less
3.0 miles awayVallarta
3.4 miles awayTransportation
Sylmar/San Fernando
3.3 miles awaySun Valley
4.3 miles awayBus Stations
90 / 91
3.2 miles awaySylmar Station via Glendale-Glenoaks
3.5 miles awayWoodland Hills Via Roscoe
4.2 miles awayBanks
Bank of America
2.7 miles awayChase
2.8 miles awayCitibank
2.8 miles awayHomeStreet Bank
5.1 miles awayUnion Bank
5.2 miles awayHospitals
Pacifica Hospital of the Valley
2.9 miles awayLakeview Terrace Sanitarium
3.3 miles awayProvidence Holy Cross Medical Center
3.6 miles awayOlive View–UCLA Medical Center
4.0 miles awayFacey Urgent Care
4.4 miles awayPharmacies
CVS Pharmacy
2.9 miles awayRite Aid
3.5 miles awayWalgreens
3.9 miles awayMesa Pharmacy
6.4 miles awayCVS
6.5 miles awayDentists
Panorama Family Dentistry
4.3 miles awayLos Angeles Dental Office
5.0 miles awayDental Solutions
5.2 miles awayNorth Hills Dental
5.4 miles awayNorth Hills Medical Dental
6.4 miles awayParks
Angeles National Forest
0.5 miles awayKagel Canyon Park
0.7 miles awayHubert H. Humphrey Memorial Park
0.7 miles awayHansen Dam Aquatic Center
0.7 miles awayHansen Dam Park
0.7 miles awayPlaces of Worship
Wilshire Boulevard Temple
16.0 miles awayThien Hau Temple
17.5 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
17.9 miles awayShopping
Olivo at Mission Hills
4.4 miles awayPanorama Mall
5.1 miles awayNorwood Shopping Center
6.1 miles awayWestfield Fashion Square Mall
9.0 miles awayThe Center
9.6 miles awayCulture
McGroarty Arts Center
5.9 miles awayPerforming Arts
6.5 miles awayStarlight Bowl
7.0 miles awayBurbank Center Stage
8.2 miles awayInnovative Actor's Studio
8.3 miles awayRestaurants
Maggie's Tamales
2.6 miles awayDenny's
2.7 miles awayLos Tres Hermanos
2.8 miles awayLa Casa del Pescador
2.8 miles awayShakey's
2.8 miles awayGet exact pricing & check availability
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