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Valley Healthcare Center
1680 North Waterman Avenue, San Bernardino, CA 92404
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 886-5291Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Bernardino
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Valley Healthcare have shown a wide range of experiences. Some visitors and patients have praised the facility for its exceptional care, cleanliness, and the kindness of its staff. Positive comments highlight the good treatment received, the professionalism and caring nature of the staff, and the enjoyable activities and rehabilitation services provided. There are mentions of successful stays for rehabilitation, appreciation for the efforts of specific staff members in making family visits memorable, and commendations for the facility's work with veterans.
However, there are also several negative reviews that raise concerns about the facility. Complaints include issues with cleanliness, with some visitors reporting unpleasant odors upon entering. There are also reports of unprofessional behavior from the head nurse, lack of responsiveness to patients' needs, and inadequate supervision and training of CNAs. Some reviews express dissatisfaction with the care provided, mentioning instances of patients not receiving timely assistance, experiencing falls, or not having their dietary needs adequately met. Concerns about safety, including a patient contracting Covid-19 and issues with personal belongings being vandalized, have also been mentioned.
Overall, while there are heartfelt endorsements of the facility and its staff, there are also serious concerns that potential clients should consider. The mixed reviews suggest that experiences at Valley Healthcare can vary significantly, and it may be beneficial for prospective patients and their families to conduct thorough research and possibly visit the facility to make an informed decision.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 1, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 109
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-09 | 2022-08-26 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-08-09 | 2022-08-26 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-08-09 | 2022-08-26 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-08-09 | 2022-08-26 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-09 | 2022-08-26 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-08-09 | 2022-08-26 | D | Services Deficiencies | Meet other general requirements that are deficient. |
| 2022-08-09 | 2022-08-26 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-08-09 | 2022-08-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-08-09 | 2022-08-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-07-29 | 2020-08-10 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-07-29 | 2020-08-10 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-07-29 | 2020-08-10 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-07-29 | 2020-08-10 | D | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2020-07-29 | 2020-08-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-03-07 | 2019-04-22 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-03-07 | 2019-04-22 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-03-07 | 2019-04-22 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-03-07 | 2019-04-22 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-03-07 | 2019-04-22 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-03-07 | 2019-04-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-04 | 2022-08-30 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-08-04 | 2022-08-30 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-08-04 | 2022-08-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-08-04 | 2022-08-30 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-08-04 | 2022-08-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-04 | 2022-08-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-08-04 | 2022-08-30 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-08-04 | 2022-08-30 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-08-04 | 2022-08-30 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-08-04 | 2022-08-30 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-08-04 | 2022-08-30 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-04 | 2022-08-30 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-08-04 | 2022-08-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-04 | 2022-08-30 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-10-14 | 2021-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-03-13 | 2020-05-06 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-03-13 | 2020-05-06 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2020-03-13 | 2020-05-06 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2020-03-13 | 2020-05-06 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2020-03-13 | 2020-05-06 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2020-03-13 | 2020-05-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-03-13 | 2020-05-06 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2020-03-13 | 2020-05-06 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2020-03-13 | 2020-05-06 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-03-13 | 2020-05-06 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-03-13 | 2020-05-06 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-01-11 | 2019-03-20 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-01-11 | 2019-03-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-01-11 | 2019-03-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-01-11 | 2019-03-20 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-01-11 | 2019-03-20 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-01-11 | 2019-03-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-01-11 | 2019-03-20 | D | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2019-01-11 | 2019-03-20 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-01-11 | 2019-03-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-01-11 | 2019-03-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-01-11 | $6,923 |
| 2020-07-30 | $8,875 |
| 2021-11-15 | $650 |
| 2021-11-15 | $655 |
What is in the Neighborhood
- The closest city is San Bernardino which is 1.6 miles away and has a population of 216,108 (small city).
- The average income is $41,677, which is very low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 50
- Average Temperature: 67.9
- Day Breakdown: The area gets 42 days of rain and 322 days of sun
- Precipitation: 0.4 inches a year
- The median age is 28.5 years old, very low compared to other cities.
- 3.58% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 25.51% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 4% Asian, 11% Black or African-American, 43% Hispanic or Latino, and 39% White.
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hiep Thanh
1.0 miles awayMother's Nutritional Center
2.1 miles awayWalmart Neighborhood Market
2.2 miles awayLa Esperanza Ranch Market
2.4 miles awayEl Super
2.5 miles awayTransportation
San Bernardino Transit Center
2.2 miles awayNone Found
Banks
Wells Fargo
1.8 miles awayBank of America
1.8 miles awayChase
1.8 miles awayArrowhead Credit Union
4.9 miles awayArrowhead Community Credit Union
6.1 miles awayHospitals
Saint Bernardine Medical Center
0.3 miles awayCommunity Hospital of San Bernardino
2.2 miles awayBallard Rehabilitation Hospital
2.6 miles awayPatton State Hospital
3.1 miles awayVA Loma Linda Ambulatory Care Center
5.2 miles awayPharmacies
Walgreens
2.1 miles awayDon's Drugs - Good Neighbor Pharmacy
2.4 miles awayCVS Pharmacy
4.1 miles awayOutpatient Pharmacy
5.6 miles awayRite Aid
8.9 miles awayDentists
Loma Linda Univ Dentistry & Orthodontics
4.5 miles awayPure Gold
7.4 miles awayLuna Family Dental
7.7 miles awaySierra Pkwy Dental Care
8.9 miles awaySierra Foothill Dentistry
9.0 miles awayParks
Perris Hill Park
0.5 miles awayBryce E. Hanes Park and Jon Cole Skate Park
1.2 miles awaySecombe Lake State Urban Recreation Area
1.2 miles awayHorine Park
1.2 miles awayPalm Field
1.3 miles awayNone Found
Shopping
Carousel Mall
1.9 miles awayInland Center
3.1 miles awayMoreno Valley Mall
13.1 miles awayPalm Plaza Moreno Valley
13.3 miles awayVictoria Gardens
14.3 miles awayCulture
Sturges Center For The Fine Arts
1.4 miles awayFox Theater
1.8 miles awayGreek Theatre
3.4 miles awayCommunity Playhouse
6.3 miles awayRedlands Footlighters Theatre
6.7 miles awayRestaurants
Alfredo's
0.8 miles awayHiep Thanh Cafe
1.0 miles awayFlame Broiler
1.7 miles awayGringos Mariscos & Wings
1.8 miles awayWaba Grill
2.0 miles awayGet exact pricing & check availability
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