📞 Call for pricing and availability: (800) 780-8101
Redlands Healthcare Center
1620 West Fern Avenue, Redlands, CA 92373
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 793-2609Estimated Pricing
Price Comparison
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Redlands
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Redlands
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Redlands
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the senior living facility are mixed, with some highlighting excellent care and others expressing serious concerns. Positive feedback praises the facility for its cleanliness, professional and friendly staff, and effective rehabilitation services. Families have reported significant improvements in their loved ones' health and well-being, noting that the staff is attentive, the environment is welcoming, and the care is personalized.
On the other hand, several reviews raise alarming issues about patient care. Concerns include neglect, such as patients being left unattended with leaking medical devices, rude and unprofessional behavior from the staff, and a lack of basic hygiene care. Some reviewers have reported mistreatment and a lack of compassion from the staff, with instances of patients being taunted or mishandled. There are also complaints about the facility being understaffed and failing to provide the promised level of care, leading to deteriorating health conditions in some patients.
While some families have had positive experiences, recommending the facility for its specialized care and supportive environment, others urge caution, suggesting that potential clients closely scrutinize the facility and consider other options. The disparity in reviews indicates that experiences can vary greatly, and the quality of care may not be consistent across all patients and situations.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Activities
Community Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 1, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 78
Total current residents: 75
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-15 | 2022-07-14 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-06-15 | 2022-07-14 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-06-15 | 2022-07-14 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-06-15 | 2022-07-14 | D | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2022-06-15 | 2022-07-14 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-06-15 | 2022-07-14 | D | Miscellaneous Deficiencies | Meet Health Care Facilities Code mechanical requirements. |
| 2022-06-15 | 2022-07-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-10-29 | 2019-11-19 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-10-29 | 2019-11-19 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-10-29 | 2019-11-19 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-10-29 | 2019-11-19 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-10-29 | 2019-11-19 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2018-11-29 | 2018-12-13 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-11-29 | 2018-12-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-10 | 2022-07-18 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-06-10 | 2022-07-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-06-10 | 2022-07-18 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-06-10 | 2022-07-18 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-06-10 | 2022-07-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-06-10 | 2022-07-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-10 | 2022-07-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-10 | 2022-07-18 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-06-10 | 2022-07-18 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-11-23 | 2021-12-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-21 | 2022-05-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-08-03 | 2021-08-16 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2019-10-04 | 2019-10-28 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-10-04 | 2019-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-04 | 2019-10-28 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-10-04 | 2019-10-28 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-10-04 | 2019-10-28 | E | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-10-04 | 2019-10-28 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2019-10-04 | 2019-10-28 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2019-10-04 | 2019-10-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-10-04 | 2019-10-28 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-10-04 | 2019-10-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-10-04 | 2019-10-28 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-02-19 | 2021-04-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-10-05 | 2018-11-06 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2018-10-05 | 2018-11-06 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-10-05 | 2018-11-06 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-10-05 | 2018-11-06 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2018-10-05 | 2018-11-06 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-10-05 | 2018-11-06 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-10-05 | 2018-11-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-02-19 | $3,250 |
What is in the Neighborhood
- The closest city is Redlands which is 1.7 miles away and has a population of 71,035 (large town).
- The average income is $119,100, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 54
- Average Temperature: 68.3
- Day Breakdown: The area gets 42 days of rain and 322 days of sun
- Precipitation: 0.4 inches a year
- The median age is 36.2 years old, high compared to other cities.
- 4.85% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 12.22% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 7% Asian, 7% Black or African-American, 22% Hispanic or Latino, and 62% White.
- The crime rate is 6.22 per 100 people which is high compared to other cities.
- Violent Crime: 0.91 incidents per 100 people
- Property Crime: 3.82 incidents per 100 people
- Drug-Related Crime: 0.81 incidents per 100 people
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stater Bros.
0.7 miles awayGerrard's Market
1.2 miles awaySprouts Farmers Market
1.8 miles awayVons
2.0 miles awayAlbertsons
2.0 miles awayTransportation
Esri
1.6 miles awayDowntown Redlands
1.9 miles awayUniversity of Redlands
2.6 miles awayTippecanoe Avenue
4.1 miles awayBus Stations
5170
1.9 miles awayCarnegie
4.3 miles awayBanks
UnionBank
1.8 miles awayChase
1.8 miles awayProvident
1.8 miles awayPacific Western Bank
1.9 miles awaySecurity Bank
1.9 miles awayHospitals
Redlands Community Hospital
0.1 miles awayLoma Linda University Behavioral Medicine Center
0.9 miles awayLoma Linda University Surgical Hospital
1.2 miles awayVA Loma Linda Ambulatory Care Center
2.3 miles awayLoma Linda University Medical Center East Campus
2.6 miles awayPharmacies
CVS Pharmacy
1.7 miles awayWalgreens
2.8 miles awayOutpatient Pharmacy
2.9 miles awayYucaipa Valley Pharmacy
7.4 miles awayDon's Drugs - Good Neighbor Pharmacy
7.9 miles awayDentists
Pure Gold
1.5 miles awayLoma Linda Univ Dentistry & Orthodontics
5.1 miles awayBright Now! Dental
8.0 miles awayHappy Teeth Children's Dentistry
8.3 miles awayDr. Scott Parker DDS
8.6 miles awayParks
Brookside Park
0.6 miles awayRedlands
1.0 miles awayHeritage Park
1.1 miles awaySmiley Park
1.4 miles awayLeonard Baily Park
1.5 miles awayPlaces of Worship
Diamond Zen Center
24.6 miles awayShopping
Inland Center
6.2 miles awayCarousel Mall
6.9 miles awayPalm Plaza Moreno Valley
6.9 miles awayMoreno Valley Mall
7.7 miles awayVictoria Gardens
19.3 miles awayCulture
Redlands Footlighters Theatre
1.0 miles awayRedlands Bowl
1.5 miles awayOutdoor Theatre
1.8 miles awayGlenn Wallichs Theatre
2.6 miles awayLifehouse Theater
2.6 miles awayRestaurants
Super Sushi
0.7 miles awayOpen Kitchen
0.7 miles awayAntons Pizza
0.7 miles awayWatercress Vietnamese Bistro
0.8 miles awayRosa Maria's
0.9 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More