Valley Grande Nursing & Rehabilitation

Residents and their families have shared mixed reviews about Valley Grande. Many express gratitude for the caring and professional staff, highlighting the attentive, friendly, and respectful nature of the service provided. The facility has been praised for its ability to meet the specific needs of residents, such as providing prosthetics and offering a nurturing environment that feels like family. Activities, including praise and worship sessions, have been well-received, contributing to a positive atmosphere.

However, some reviews raise serious concerns about the quality of care and management decisions. Issues cited include inadequate medical treatment, unpreparedness for new residents, medication errors, and poor facility conditions. One review specifically criticized the handling of a resident's health situation, suggesting that better, more proactive treatment could have prevented a death. Another review expressed dissatisfaction with the facility's response to a family's request for hospital transfer, alleging misinformation about transfer costs.

Despite these criticisms, other reviews commend the facility for its cleanliness, good medical attention, and the sense of freedom and respect given to residents and their families. The community aspect of Valley Grande is frequently mentioned, with volunteers and residents alike feeling like they are part of a larger family. The facility's efforts to improve residents' health and well-being have not gone unnoticed, with some families noting significant improvements in their loved ones' conditions.

In summary, while Valley Grande has been a source of comfort and care for many, it faces challenges that have impacted its reputation among some families. The facility's strengths in creating a community atmosphere and providing attentive care are evident, but concerns about specific aspects of care and management practices suggest areas for improvement.